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set direction
mission, vision, values, objectives, goals, strategies, initiatives, programs, + projects
deploy plan
managers develop more detailed plans for initiatives, programs, + projects (draw on strategy of organization, capitalized on new opportunities, fix weaknesses, minimize threats)
amount of effort, process used, + level of creativity that goes into creation of a business unit strategic plan can vary greatly
innovation
application of new ideas to the products, processes, + activities of a firm, leading to increased value (catalyst for growth + success of any organization)
reengineering
process of redesign/business process reengineering, radical redesign of business processes, organizational structures, information systems, + values of the organization
continuous improvement
form of innovation that involves constantly seeking ways to improve business processes + add value to products + services
technology acceptance model (TAM)
specifies the factors that can lead to better attitudes about the use of a new information system, along with its higher acceptance + usage
core competency
something that a firm can do well, provides customer benefits, is hard for competitors to imitate, + can be leveraged to many products + marketsp
paramaters for a project
scope, cost, time, quality, + user expectations
scope
definition of which tasks are included + not included in a project
cost
includes all capital, expenses, + internal cross-charges associated with the projects, buildings, operations, maintenance, + support
time
critical constraint (completion table)
quality
degree to which the project meets the needs of its users
user expectations
expectations about the project + how it will affect stakeholders
project management
application of knowledge, skills, + techniques to project activities to met project requirements
scope management
defining the work that must be done as part of the project + then controlling the work to stay within the agreed-upon scope (initiation, scope planning, scope definition, scope verification, scope change control)