F1_System Administration and Maintainance

Any computer can be a server

Group of answer choices

False

True

True

SysAdmins are not responsible for managing users and hardware

Group of answer choices

False

True

False

A drawback of Cloud Computing is Cost

Group of answer choices

False

True

True

Rack server which lay flat and are usually mounted in a 90" wide server rack

Group of answer choices

False

True

True

Correct customer service is showing empathy, using the right tone of voice and dealing well with difficult situations.

Group of answer choices

False

True

True

_______ is where hardware is set up so that the employee can do their job.

Group of answer choices

Retirement

Maintenance

Deployment

Procurement

Deployment

Communication servers are the service that deliver the website content to the users

Group of answer choices

False

True

False (Production servers)

Organizational Policies are general statements of how an organization want to behave and procedures define exactly how to do a task or perform step by step

Group of answer choices

True

False

True

A client can provide services to multiple clients at once and it can use multiple servers.

Group of answer choices

False

True

False (a server can provide not client)

_______ are general statements of how an organization want to behave and procedures define exactly how to do a task or perform step by step.

Group of answer choices

Economic Policies

Privacy Policies

Organizational Policies

Structural Policies

Organizational Policies

Reverting to the previous state is called a ________

Group of answer choices

backup

flashback

rewind

rollback

rollback

With great power comes great responsibility.

Group of answer choices

True

False

True

___________________ is the stage where software is updated and hardware issues are fixed if and when they occur

Group of answer choices

Deployment

Maintenance

Procurement

Retirement

Maintenance

Routine Management constantly provide updates and maintenance so that they run the latest secure software.

Group of answer choices

True

False

False ( routine maintenance)

With _______, you can access your data, use applications, and more from anywhere in the world, as long as you have an Internet connection.

Group of answer choices

a WAN

a PAN

cloud computing

a LAN

cloud computing

With virtualized service, you can quickly stop your service or migrate them to another physical server

Group of answer choices

False

True

True

TFTP does require user authentication

Group of answer choices

True

False

False (doesn't require)

Virtualization is the process of creating a software-based, representation of something, such as virtual applications, servers, storage and networks

Group of answer choices

True

False

True

I.T. infrastructure services are what allows an organization to function.

Group of answer choices

False

True

True

Live Network is the part of the infrastructure where certain services are executed and serve its users

Group of answer choices

False

True

False (production)

_______ is where hardware becomes unusable or no longer needed and it needs to be properly removed from the fleet.

Group of answer choices

Retirement

Maintenance

Procurement

Deployment

Retirement

A server is essentially software or a machine that provides services to other software or machines.

Group of answer choices

True

False

True

SysAdmins have to be able to create new users and give them access to their company's resources

Group of answer choices

True

False

True

Test environment is a virtual machine running the same configuration as a production environment

Group of answer choices

False

True

True

______ can provide a broad range of hardware, software and services

Group of answer choices

Manufactures

Marketers

Vendors

Clients

Vendors

SysAdmins don't need to document what they do and have a way to revert to the previous state

Group of answer choices

False

True

False ( do need to document)

Are built in an upright cabinet that stands alone.

Group of answer choices

Blade server

Vertical server

Tower server

Rack server

Tower server

What are the benefits of local computing over cloud computing? Check all that apply

Group of answer choices

Updates can be handled at anytime

Services are handled by another organization, so that makes your organization dependent on a third party

There are potential long-term costs associated with local computing

You have complete control of the IT infrastructure

Updates can be handled at anytime

You have complete control of the IT infrastructure

Maintenance is where hardware is set up so that the employee can do their job.

Group of answer choices

False

True

False (deployment)

Communications infrastructure encompasses the software, the hardware, network, and services required for an organization to operate in an enterprise IT environment.

Group of answer choices

TRUE

FALSE

FALSE ( IT infrastructure)

Dependency is not a drawback of Cloud Computing

Group of answer choices

True

False

False

SysAdmins have to troubleshoot and prioritize issues at a larger scale

Group of answer choices

True

False

True

_________ are services that you can purchase that allow you to edit word documents, process spreadsheets, make presentations and more, all from a web browser

Group of answer choices

Software as a Service

Networking as a Service

Directory as a Service

Platform as a Service

Infrastructure as a Service

Software as a Service

TFTP doesn't require user authentication

Group of answer choices

True

False

True

FTP doesn't handle data encryption

Group of answer choices

True

False

True

Software as a Service allows companies to offshore their networking services so that they don't have to deal with the expensive networking hardware

Group of answer choices

False

True

False (NaaS)

FTP is used to keep the clock synchronized on machines connected to a network

Group of answer choices

True

False

False (NTP)

Server operating systems are usually more secure and come with additional services already built in

Group of answer choices

False

True

True

Infrastructure as a Service gives a pre-configured virtual machines that you can use just as if you had a physical server

Group of answer choices

True

False

True

Platform as a Service includes an entire platform that allows you to build code, store information in a database, and serve your application from a single platform

Group of answer choices

False

True

True

Which of these is considered a network service? Check all that apply.

Group of answer choices

DNS

Ethernet cables

Wireless Internet

Blade server

DNS

Wireless Internet

When you virtualize a server, you're putting lots of virtual instances on one server. Each instance contains a service.

Group of answer choices

False

True

True

______ is the process of creating a software-based, representation of something, such as virtual applications, servers, storage and networks

Group of answer choices

Imitation

Virtualization

Realization

Simulation

Virtualization

IT infrastructure encompasses the software, the hardware, network, and services required for an organization to operate in an enterprise IT environment.

Group of answer choices

TRUE

FALSE

TRUE

A server can provide services to multiple clients at once and the server can use multiple servers.

Group of answer choices

False

True

False ( and the client can use)

_________ are the service that deliver the website content to the users

Group of answer choices

Production servers

Bridge servers

Communication servers

Tunnel servers

Production servers

SysAdmins is not responsible in ensuring that the hardware they are provisioning or setting up for users is standardized

Group of answer choices

False

True

False ( is responsible?)

SysAdmins is not responsible in ensuring a user is able to log in and that the computer has the necessary software that a user needs to be productive

Group of answer choices

False

True

False ( is responsible?)

Clients request the services from a server

Group of answer choices

False

True

True

Production environment is a virtual machine running the same configuration as a production environment

Group of answer choices

True

False

False (test environment)

Reproduction case is creating a roadmap to retrace the steps that led the user to an unexpected outcome

Group of answer choices

False

True

True

SysAdmins have to be able to create new users and give them access to their company's resources

Group of answer choices

False

True

True

A KVM Switch looks like a hub that you can connect multiple computers to and control them using one keyboard, mouse and monitor.

Group of answer choices

True

False

True

Industry Standard Servers are not running 24/7

Group of answer choices

False

True

False ( are running 24/7)

A Universal Switch looks like a hub that you can connect multiple computers to and control them using one keyboard, mouse and monitor.

Group of answer choices

False

True

False (KVM Switch)

SysAdmins ensure that the hardware they are provisioning or setting up for users is standardized

Group of answer choices

True

False

True

In ________ , data is sent through SSH and is encrypted

Group of answer choices

NTP

SFTP

FTP

TFTP

SFTP

In a larger company, a single person could be responsible for all these services.

Group of answer choices

False

True

False ( in a smaller company)

Infrastructure as a Service centralizes your organizations users and computers in one location so that you can add, update, and remove users and computers

Group of answer choices

False

True

False ( directory service / DaaS)

In smaller companies, teams assist admins might manage just one service

Group of answer choices

True

False

False ( in large companies)

NTP is used to host installation files

Group of answer choices

False

True

False ( TFTP)

In TFTP, data is sent through SSH and is encrypted

Group of answer choices

True

False

False ( SFTP)

Networking as a Service gives a pre-configured virtual machines that you can use just as if you had a physical server

Group of answer choices

True

False

False ( Infrastructure as a Service/ IaaS)

_____ is used to keep the clock synchronized on machines connected to a network

Group of answer choices

SFTP

FTP

TFTP

NTP

NTP

______ leases IP addresses to clients

Group of answer choices

HTTP

DNS

DHCP

FTP

DHCP

A KVM switch is used to:

Group of answer choices

mount multiple servers into one server rack.

allow you to serve web content to many clients.

switch between multiple computers using one monitor, keyboard, and mouse

enable you to receive incoming SSH connections.

switch between multiple computers using one monitor, keyboard, and mouse

The more users your service reaches, the more you'll want to ensure that changes aren't disruptive

Group of answer choices

False

True

True

______ is a way to reduce risk and validate new software by releasing software to a small percentage of users

Group of answer choices

Canary Testing

Beta/Acceptance Testing

Integration Testing

Interface Testing

Canary Testing

Database Admins have to be able to create new users and give them access to their company's resources

Group of answer choices

False

True

False ( Sys Admins)

Communicating with customer service is the process of asking questions, isolating the problem and reading logs

Group of answer choices

True

False

False ( troubleshooting)

Industry Standard Servers are typically running 24/7

Group of answer choices

False

True

True

SysAdmins work with vendors or other businesses to buy hardware

Group of answer choices

False

True

True

Which of the following make up IT infrastructure?

Group of answer choices

All of the above

Operating systems

Hardware and software

Network

All of the above

Tower server is a stripped-down server computer with a modular design optimized to minimize the use of physical space and energy

Group of answer choices

False

True

False (blade server)

Server operating systems are are optimized for server functionality.

Group of answer choices

True

False

True

When you imitate a server, you're putting lots of virtual instances on one server. Each instance contains a service.

Group of answer choices

True

False

False ( when you virtualize)

________ allows companies to offshore their networking services so that they don't have to deal with the expensive networking hardware

Group of answer choices

Platform as a Service

Infrastructure as a Service

Directory as a Service

Networking as a Service

Software as a Service

Networking as a Service

Preboot Execution allows you to boot into a software that's available over the network

Group of answer choices

False

True

True

Directory as a Service centralizes your organizations users and computers in one location so that you can add, update, and remove users and computers

Group of answer choices

False

True

True

_______ is a legacy way to transfer files from one computer to another over the Internet

Group of answer choices

FTP

DHCP

DNS

NTP

FTP

Intranet is an internal network inside a company

Group of answer choices

False

True

True

Networking as a Service allows companies to offshore their networking services so that they don't have to deal with the expensive networking hardware

Group of answer choices

True

False

True

DHCP maps human understandable names to IP addresses

Group of answer choices

False

True

False (DNS)

Platform as a Service are services that you can purchase that allow you to edit word documents, process spreadsheets, make presentations and more, all from a web browser

Group of answer choices

False

True

False ( SaaS)

As a SysAdmin, you don't have to respect the privacy of others

Group of answer choices

True

False

False ( do respect)

Ordering system is where users can request help on an issue and then you can track your troubleshooting work

Group of answer choices

True

False

False (ticketing system)

The more you can do with your administrator rights, the more you can mess up

Group of answer choices

True

False

True

KVM stands for keyboard, video and mouse

Group of answer choices

False

True

True

A server can provide services to multiple clients at once and the client can use multiple servers.

Group of answer choices

True

False

True

Deployment is the stage where hardware is purchased or re-used for any employee.

Group of answer choices

True

False

False ( procurement)

A drawback of Cloud Computing is Dependency

Group of answer choices

False

True

True

A computer center is a physical facility that enterprises use to house their business- critical applications and information.

Group of answer choices

False

True

True

Simulation is the process of creating a software-based, representation of something, such as virtual applications, servers, storage and networks

Group of answer choices

True

False

False ( virtualization)

In a smaller company, a single person could be responsible for all these services.

Group of answer choices

True

False

True

With virtualized service, you can't quickly stop your service or migrate them to another physical server

Group of answer choices

False

True

True x

False ( you can quickly )

DNS maps human understandable names to IP addresses

Group of answer choices

True

False

True

Postboot Execution allows you to boot into a software that's available over the network

Group of answer choices

False

True

False ( preboot)

Management infrastructure services are what allows an organization to function.

Group of answer choices

False

True

False ( IT infrastructure)

Internet is an internal network inside a company

Group of answer choices

True

False

False ( intranet)

Documentation lists company's policies, routine procedures, and more

Group of answer choices

False

True

True