Emotional_Intelligence

Emotional Intelligence (EI)

The ability to carry out accurate reasoning about emotions and use emotional knowledge to enhance thought.

The Four Pillars of EI

Identifying emotions, integrating emotions into thought, processing complex emotions, regulating emotions.

Self Awareness

The capacity to recognize and understand one's own emotions and how they affect others.

Self Regulation

The ability to manage one's emotions, be flexible, cope with change, and handle conflict.

Empathy

The ability to understand how other people are feeling and respond appropriately by recognizing their emotions.

Social Skills

Interpersonal skills using emotional understanding to communicate effectively, including active listening and leadership.

Goleman's 5 Qualities of EI

Self Awareness, Self Regulation, Empathy, Motivation, and Social Skills.

Intrinsic Motivation

A desire to achieve goals based on internal rewards rather than external incentives.

Criticisms of EI

Concerns that EI is not a true form of intelligence, difficult to measure, and susceptible to faking.

Types of Non-Verbals

Includes facial expressions, gestures, body language, voice tone, and personal space in communication.