Emotional_Intelligence

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10 Terms

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Emotional Intelligence (EI)
The ability to carry out accurate reasoning about emotions and use emotional knowledge to enhance thought.
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The Four Pillars of EI
Identifying emotions, integrating emotions into thought, processing complex emotions, regulating emotions.
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Self Awareness
The capacity to recognize and understand one's own emotions and how they affect others.
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Self Regulation
The ability to manage one's emotions, be flexible, cope with change, and handle conflict.
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Empathy
The ability to understand how other people are feeling and respond appropriately by recognizing their emotions.
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Social Skills
Interpersonal skills using emotional understanding to communicate effectively, including active listening and leadership.
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Goleman's 5 Qualities of EI
Self Awareness, Self Regulation, Empathy, Motivation, and Social Skills.
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Intrinsic Motivation
A desire to achieve goals based on internal rewards rather than external incentives.
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Criticisms of EI
Concerns that EI is not a true form of intelligence, difficult to measure, and susceptible to faking.
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Types of Non-Verbals
Includes facial expressions, gestures, body language, voice tone, and personal space in communication.