Splashway Handbook Flashcards

Flashcards for Splashway Family Member Handbook

Splashway's Vision

The BEST family VACATION in TEXAS!

Splashway's Motto

WE ARE FAMILY.

Splashway's Mission

Make our guests say WOW!

Splashway's Priorities

Consistently SAFE, CLEAN, NICE, FAMILY, and FUN

Teamwork (Splashway Value)

Doing what we've been trained to do consistently.

Guest Service (Splashway Value)

Always being there for the guest and being kind. BE THERE & SMILE!

Initiative (Splashway Value)

Go the extra mile and do what it takes to make the guest say, "WOW!"

Details Matter!

The smallest things can make the biggest difference, and every guest interaction matters.

The Ray Face

A big, genuine smile.

Waterpark General Rule regarding children

No children under 14 years old should be in the waterpark and/or participating in activities without a supervising adult.

Breastfeeding at Splashway

Mothers can legally breastfeed in public. Direct nursing mothers to the nursing station if they desire a private location.

Employee Definition

The use of the terms Splashway Family and family member or family members is equivalent to EMPLOYEE

Nature of Employment

EMPLOYMENT WITH SPLASHWAY IS VOLUNTARILY ENTERED INTO, AND YOU ARE FREE TO RESIGN AT WILL, AT ANY TIME, WITH OR WITHOUT CAUSE.

Equal Employment Opportunity at Splashway

It is our policy to provide equal opportunity to all qualified persons without regard to race, color, gender, religion, sex, national origin, age, or any other characteristic protected by law.

Concerning guest lists within the Non-Disclosure agreement.

All information relating to family members and guests should be treated with strict confidence.