 Rights and responsibilities associated with accessing health services and information

Australian charter of healthcare rights

Outlines the rights of patients, consumers and other people using the Australian Healthcare system

The seven rights of our healthcare system

-Access

-Safety

-Respect

-Communication

-Participation

-Privacy

-Comment

Medical confidentiality

Set of rules that means anything discussed between a doctor and patient must be kept private. When a patient sees a new doctor, they can choose whether they share their previous medical records

Patient Responsibilities

-Ask questions

-Follow the instructions and medical orders

-Provide information about their past and present medical history

Exemptions to privacy laws

-If the patient or someone else’s health and wellbeing or safety are seriously threatened

-When the information will reduce or prevent a serious threat to public safety