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These flashcards cover key concepts from the lecture on ethics in information technology, focusing on definitions, approaches, importance, and characteristics of ethical behavior and decision making.
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What is ethics?
A set of beliefs about right and wrong behavior.
Integrity
A cornerstone of ethical behavior, acting in accordance with a personal code of principles.
Morals
One’s personal beliefs about right and wrong.
Code of Ethics
Highlights an organization’s key ethical issues, identifies values and principles, and provides guidance for ethical decision-making.
Virtues
Habits that incline people to do what is acceptable.
Vices
Habits of unacceptable behavior.
Utilitarian Approach
Chooses action that has the best overall consequences, finding the greatest good by balancing interests.
Fairness Approach
Focuses on fair distribution of benefits and burdens, treating all people the same.
Common Good Approach
Work together for a common set of values and goals that benefit all people.
Business Ethics
Concerns the ethical principles and standards that guide behavior in the business world.
Ethical Decision-Making Process
Steps include developing a problem statement, identifying alternatives, evaluating and choosing alternatives, implementing decisions, and evaluating results.
Reasons for Fostering Good Business Ethics
To gain community goodwill, create consistency, foster good practices, protect from legal actions, and avoid unfavorable publicity.
Trends Increasing Unethical Behavior
Globalization, profit challenges, and increased awareness by employees, shareholders, and regulatory agencies.
Characteristics of a successful ethics program
Includes willingness to seek ethical advice, preparedness to handle misconduct, rewards for ethical behavior, and positive employee perception.
General responsibilities of organizations to society
Includes charitable contributions, employee benefits exceeding legal requirements, and pursuing socially desirable economic opportunities.
Ethical Criteria for Employee Appraisals
Include treating others fairly, operating effectively in multicultural environments, and accepting personal accountability.
Creating an Ethical Work Environment
Involves managers providing resources for discussing ethical issues and establishing a supportive culture.