MAN3240 FSU Exam 3 Practice Questions

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57 Terms

1
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Eva is perceived by her team members as having extraordinary leadership abilities. Her strong vision enables her team members to buy in. She has continually taken personal risks to protect her team. On several​ occasions, she has lobbied for innovative approaches with management and is often described as an individual who​ "goes against the​ flow." Eva is​ a(n) _______ leader.

charismatic

3 multiple choice options

2
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​Laissez-faire, management by​ exception, and idealized influence leader behaviors are part of which leadership​ model?

​Full-range leadership model

3 multiple choice options

3
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Hometown Appliance has been having issues with salesmen who are giving customers incorrect pricing or information or creating advertising to draw customers into the store only to tell them that the item is sold out. In order to resolve some of the ethical issues that the organization is​ having, what might be the best​ solution?

Start at the top of the command structure.

3 multiple choice options

4
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What type of leadership focuses on the moral aspects of​ leadership?

Authentic leadership

3 multiple choice options

5
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Trait theories of leadership assert that​ ________.

personal qualities and characteristics differentiate leaders from​ non-leaders

3 multiple choice options

6
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According to the Ohio State​ studies, the extent to which a​ person's job relationships are characterized by mutual​ trust, respect for​ employees' ideas, and regard for their feelings is known as​ _________________.

consideration

3 multiple choice options

7
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Sam carefully documents every promise or conversation with his supervisor and seldom takes​ management's word for anything. Sam is likely​ ________________.

low in trust propensity

3 multiple choice options

8
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Debbie uses management by​ exception, watching her subordinates for deviations from the standards then taking corrective action. Debbie can be categorized as​ a(n) _______ leader.

transactional

3 multiple choice options

9
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Throughout​ history, strong leaders have been described by their traits. Trait theories of leadership focus on personal qualities and characteristics. The search for​ personality, social,​ physical, or intellectual attributes that differentiate leaders from​ non-leaders goes back to the earliest stages of leadership research. Which of the following accurately describes the difference between a leader and a​ non-leader?

Leaders who like being around people and can assert themselves​ (extraverted), and who are disciplined and able to keep commitments they make​ (conscientious) have an apparent advantage when it comes to​ leadership, suggesting good leaders do have key traits in common.

3 multiple choice options

10
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Attributes that make it impossible for a leader to make any difference in follower outcomes are referred to as​ __________.

neutralizers

3 multiple choice options

11
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The​ ______________________of leadership suggests that it is more important to appear to be a leader than to actually be one.

attribution theory

3 multiple choice options

12
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Justin is hostile to his employees. His employees have complained that he curses at them routinely and has even thrown books at them.​ Justin's leadership style may be classified as​ _______.

abusive supervision

3 multiple choice options

13
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Leaders develop ingroup and outgroup relationships with their followers according to which theory of​ leadership?

​Leader-member exchange​ (LMX) theory

3 multiple choice options

14
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Studies on the behavioral theory of leadership have received mixed results because​ _____________.

follower preferences vary from one culture to another

3 multiple choice options

15
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According to​ Fiedler's contingency​ model, effective group performance depends on the proper match between the​ leader's style and the degree to which the situation gives the leader control. Which of the following statements using​ Fiedler's model is​ CORRECT/TRUE? _______________.

Fiedler assumes an​ individual's leadership style is stable.

3 multiple choice options

16
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Joshua controls all the pay​ rates, raises, and bonuses in your department. He is also able to assign you to an interesting work project and give you the most lucrative sales territory. Joshua has​ ________ power.

reward

3 multiple choice options

17
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​Self-serving behavior within an organization can be lessened by improving​ ___________.

accountability

3 multiple choice options

18
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The power tactic that uses arguments supported with facts is called​ _____________.

rational persuasion

3 multiple choice options

19
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Power based on position would be considered​ _______________ power.

formal

3 multiple choice options

20
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Martin is a marketing rep who wants to qualify for a company trip to London. He is claiming that he has sold more products in the company than anyone else who works​ there, even though he has only sold three units in the last two months. He tries to tell his boss that he actually sold five units in the two months. What impression management technique is he​ using?

Martin is using the enhancement technique.

3 multiple choice options

21
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Which of the following statements about political behavior is​ TRUE?

Many managers report that some use of political behavior is ethical as long as it​ doesn't directly harm anyone else.

3 multiple choice options

22
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Rebecca is trying to influence her subordinates to support an organizational change. Of the​ following, which influence tactic would be most likely to be​ effective?

Inspirational appeals

3 multiple choice options

23
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According to the general dependence​ postulate, the greater​ B's dependence on​ A, the more power A has over B.​ Therefore, ____________________.

if B has a scarce resource A​ wants, B has more power over A

3 multiple choice options

24
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Of the​ following, which power tactic tends to be among the most​ effective?

Consultation

3 multiple choice options

25
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Expert power is based on​ ________.

influence wielded as a result of​ expertise, special​ skill, or knowledge

3 multiple choice options

26
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Political behavior within an organization may include all of the following EXCEPT ​________________.

keeping salaries secret

3 multiple choice options

27
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Activities that are NOT required as part of a​ person's formal role in the organization but that​ influence, or attempt to​ influence, the distribution of advantages and disadvantages within the organization are known as​ ________.

political behavior

3 multiple choice options

28
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Which of the following is NOT TRUE about sexual​ harassment?

Sexual harassment is almost exclusively a phenomenon experienced by women being harassed by males.

3 multiple choice options

29
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You are living at home with your parents and they are paying for your college education. Since you do not have a job or funds to pay for​ college, and you value an​ education, your parents​ __________.

have power over​ you, but just until you graduate and land a job with a good income

3 multiple choice options

30
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One variable that might lessen the negative effects of power is​ _______________.

personality

3 multiple choice options

31
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Which of the following organizational culture characteristics reflects the degree to which activities are organized around teams rather than​ individuals?

Collaboration orientation

32
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In which of the following cultures would employees be expected to exhibit precision and​ analysis?

Detail orientation

33
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Nordstrom employees know exactly what is expected of them. The​ company's core values are so widely held and shared that they provide great influence on all the employees.​ Nordstrom's culture is characterized as​ a(n) _______ culture.

Strong

34
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An​ organization's dominant culture​ _________________________.

Focuses on the core values shared by members of the organization

35
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Maria's company operates in a dynamic environment with an external focus. The culture is based on change. She and her coworkers value growth and the stimulation that comes from change. She and her coworkers also appreciate the autonomy they have on the job.​ Maria's culture is likely classified as​ a(n) ____________________.

Adhocracy

36
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Which of the following is NOT a function of​ culture?

Culture dictates organizational structure and defines the appropriate management style to be used for various levels of employees

37
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Perceptions about the organization and work environment that employees of that organization share are defined as the​ _______________.

Organizational climate

38
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An​ organization's ECI is defined as its​ _____________________.

Ethical climate index

39
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An accounting firm is likely to focus on which Ethical Climate Theory​ (ECT) category?

Law and code

40
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Organizational climates that foster​ individual-level successes that help their organizations thrive in competitive industries would likely be classified as​ ___________________ under the Ethical Climate Theory​ (ECT)?

Instrumental

41
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Which of the following statements about culture is​ FALSE?

A movement toward more centralized organizations makes culture more important than​ ever, and easier than it had been in the past

42
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During which of the following does an individual attempt to anticipate the expectations of the​ organization?

Prearrival stage

43
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Organizational culture is sustained by which of the following​ forces?

Selection

44
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Which stage of socialization focuses on individual values and​ expectations?

Prearrival stage

45
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The adaptation of employees to the culture within an organization is aided through the process of​ _______________.

Socialization

46
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The local​ university's fraternity pledges are likely to go through which entry socialization​ option?

Divestiture

47
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Stephanie has completed her​ six-month probationary period on the job. She is feeling very confident in her position and has gained the trust of her teammates. She has embraced the organizational culture and even recommended friends to apply. Which stage of the socialization process has Stephanie most recently​ completed?

Metamorphosis

48
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Repetitive activities that reinforce the values of the organization are known as​ _________________.

Rituals

49
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The presence or absence of individual offices within an organization would be considered an example of cultural​ ________________________.

Symbols

50
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Which of the following is used as a common denominator to unite members of a given​ culture?

Language

51
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Your company has monthly luncheons that start with a big company​ chant, and then everyone sits and eats together. What is this an example​ of?

Rituals

52
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A positive organizational culture​ _____________________.

Rewards more than it punishes

53
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In order to control ethical behavior without losing good​ employees, your company has just put in an anonymous tip line that employees can use to report unethical behavior without having to identify themselves and get in trouble. Which principle in creating a more ethical culture is the company​ using?

Provide protective mechanisms

54
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You are setting up new policies that will provide employees with opportunities to discover what they do best and gain rewards as they do well. Which one of the following are you trying to​ develop?

Positive culture

55
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You are an HR manager and you want to foster the enhancement of a spiritual organization. Which of the following would you say will differentiate spiritual organizations from their nonspiritual​ counterparts?

Benevolence, strong sense of​ purpose, trust and​ respect, and​ open-mindedness

56
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The culture of the ABC Company values kindness toward​ others, honesty and openness. Employees are encouraged to engage in flexible thinking. While profits are​ important, the​ company's mission statement has placed an emphasis on social responsibility and encourages employees to engage in socially responsible initiatives within the community. What type of organizational culture describes the ABC​ Company?

Spiritual

57
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National and organizational cultures may clash when it comes to​ ____________.

Ethics