ITM100 exam prep

Information System

A set of interrelated components that collect, process, store, and distribute data.

Operational excellence

Improvement in efficiency and effectiveness of processes to achieve higher profits.

Customer Relationship Management (CRM)

Systems used to capture, integrate, and analyze customer data and interactions.

Data Quality Audit

An evaluation process to assess the accuracy and completeness of data.

Business Intelligence (BI)

A technology-driven process for analyzing data and presenting actionable information for decision-making.

Supply Chain Management (SCM)

The management of the flow of goods and services, including all processes that transform raw materials into final products.

Relational Database Management System (RDBMS)

A type of database management system that stores data in a tabular form, with rows and columns.

Unstructured decisions

Decisions that require judgment, evaluation, and insight to solve complex problems.

Structured decisions

Decisions that involve a known procedure or process for resolution.

Virtualization

The creation of virtual instances of computing resources, such as servers, storage devices, and network resources.

Public-Key Cryptography

A cryptographic system that uses pairs of keys: a public key for encryption and a private key for decryption.

Internet of Things (IoT)

A network of interconnected devices that can collect and exchange data without human intervention.

Two-Factor Authentication

A security process that requires two different forms of identification to access an account.

Data Governance

The overall management of the availability, usability, integrity, and security of data used in an organization.

Network Economics

Concept stating that the value of a network increases as more people join it.

Ethical principles in Information Systems

Frameworks guiding ethical decision-making regarding the use and management of information systems.

Tokenization

The process of replacing sensitive data with unique identification symbols that retain all the essential information about the data without compromising its security.

Cloud Computing

On-demand computing resources and services provided over the internet.

Total Cost of Ownership (TCO)

An analysis of the total cost associated with the acquisition and use of an asset or system, beyond just the purchase price.

Cybersecurity

Measures and practices designed to protect computers, networks, and data from unauthorized access or damage.

Behavioral targeting

Advertising strategy that uses consumer behavior data to deliver customized advertisements.

Knowledge Management System (KMS)

A system that enables organizations to manage and leverage knowledge and information.

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