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Adjudication
The process where a pharmacy submits a prescription claim to an insurance provider or pharmacy benefit manager (PBM) for payment. This process determines whether the claim is approved, denied, or requires further review
Processor
The company hired by the insurer to process claims
Claim
Request for reimbursement from a healthcare provider to an insurance company for services and products provided
Co-pay
The portion of the cost of a service or product that the patient pays out of pocket each time the service or product is provided
Deductible
The set amount a patient pays up front to healthcare provider before insurance coverage applies, can be paid at once or in multiple payments
Medicare
Federally funded health insurance plan, for individuals 65+, with disabilities, or with end stage renal disease, provides hospital, medical, and prescription insurance
Medicaid
Federal and state joint health insurance plan, for families and individuals with low income or family members with disabilities, administered by state governments, eligibility determined by state
Health maintenance organization (HMO)
Medical needs are addressed by hospitals, doctors, pharmacies, ect that are contracted with the HMO
Requires primary care physician (PCP) that is selected to be first point of contact, then a referral is given to others who are needed, least private health care system available
Preferred provider organization (PPO)
Similar to HMO but with more choose of selecting physicians and other providers, allows in and out of network, does not need referral
In network is cheaper
Drug discounts
Offered by chain retail, manufacturer, or organizations/companies offering patient assistance programs
Patient assistance programs
Good option for high cost or high duration drug regimens, patient enrolls and must be approved by completing drug assistance paperwork
TRICARE
Medical insurance for families of armed service personnel and of those employed for public health service and NOAA
CHAMPVA
Civilian Health and Medical Program of the Department of Veterans Affairs, is a health insurance program for eligible dependents and survivors of certain veterans. It shares the cost of covered healthcare services and supplies with beneficiaries, who typically pay a portion of the cost (25% up to an annual cap)
Worker’s compensation
Insurance for those injured at work, patient not responsible for any costs, which is covered by employer
Open formulary
Covers drugs not listed in formulary
Closed formulary
Where drugs are not listed in the formulary and are not covered without explanation of medical need by doctor, drug would be exception to the rule to be reimbursed
Restricted formulary
Restricts or limits types of drugs to generics or drugs within a certain class
Tier
A particular list of Rx drugs
-Generic
-Preferred brand medications
-nonpreferred drugs
-Biogenerics (includes biologics and specialties)