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Theories, Lectures, Interviews
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Engagement is..
both a skill and a process of making connections with the people we work with and is linked to assessment
What are the stages of Practice Process(es)?
Engagement = making connections
Assessment & Initial Planning = understanding the situation
Intervention = action
Ending = finishing, transferring
What are some tasks in Engagement?
Preparing for Engagement, making contact, clarifying purpose & expectations, seeking to understand service user wants and frames of reference.
What are some contexts of engagement?
Voluntary/involuntary/outreach
One-off/crisis/long-term
Age
Gender
Cultural Identification
What is the purpose of engagement?
To earn service user’s trust