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abuse
the willful infliction of injury, unreasonable confinement, intimidation, or punishment that results in physical harm, pain, or mental anguish
assault
intentionally attempting or threatening to touch a person's body without the person's consent
battery
touching a person's body without consent
boundary crossing
A brief act or behavior of being over-involved with the person; the intent of the act or behavior is to meet the person's needs
boundary sign
An act, behavior, or thought that warns of a boundary crossing or violation
boundary violation
an act or behavior that meets your needs, not the person's
child abuse and neglect
The intentional harm or mistreatment of a child under 18 years old; it involves any recent act or failure to act on the part of a parent or caregiver; it results in death, serious physical or emotional harm, sexual abuse, or exploitation; and it presents a likely or immediate risk for harm
criminal law
laws concerned with offenses against the public and society in general
defamation
injuring a person's name and reputation by making false statements to a third person
elder abuse
any knowing, intentional, or negligent act by a caregiver or any other person to an older adult; the act causes harm or serious risk of harm
ethics
Knowledge of what is right conduct and wrong conduct
False Imprisonment
unlawful restraint or restriction of a person's freedom of movement
fraud
Saying or doing something to trick, fool, or deceive a person
informed consent
the process by which a person receives and understands information about a treatment or procedure and is able to decide if he or she will receive it
intimate partner violence (IPV)
physical, sexual, or psychological harm by a current or former partner or spouse
invasion of privacy
violating a person's right not to have his or her name, photo, or private affairs exposed or made public without giving consent
law
A rule of conduct made by a government body
libel
Making false statements in print, writing, or through pictures or drawings
malpractice
Negligence by a professional person
neglect
when a caregiver or responsible person fails to:
-- Protect a vulnerable person from harm
-- Provide food, water, clothing, shelter, health care, or basic activities of daily living to a vulnerable person
negligence
An unintentional wrong in which a person did not act in a reasonable and careful manner and a person or the person's property was harmed
professional boundary
that which separates helpful actions and behaviors from those that are not helpful
professional sexual misconduct
a violation of professional interactions with an act, behavior, or comment that is sexual in nature
Protected Health Information (PHI)
identifying information and information about the person's health care that is maintained or sent in any form (paper, electronic, oral)
self-neglect
a person's behaviors and way of living that threaten his or her health, safety, and well-being
slander
making false statements through the spoken word, sounds, sign language, or gestures
standard of care
the skills, care, and judgments required by a health team member under similar conditions
vulnerable adult
a person 18 years old or older who has a disability or condition that makes him or her at risk to be wounded, attacked, or damaged
HIPAA
The Health Insurance Portability and Accountability Act, a federal law protecting the privacy of patient-specific health care information and providing the patient with control over how this information is used and distributed.
CDC
Centers for Disease Control and Prevention
IPV
intimate partner violence
OBRA
(Omnibus Budget Reconciliation Act) A law passed by the federal government that includes minimum standards for nursing assistant training, staffing requirements, resident assessment instructions, and information on rights for residents.
Who is always the focus of care?
The person
What are the purposes of health care?
health promotion and disease prevention, detection and treatment of disease, rehabilitation and restorative care
Types of agencies in healthcare
Acute, rehabilitation and sub-acute, long-term care setting, doctors' offices and clinics, home care
Hospitals
provide emergency care, surgery, nursing care, x-ray procedures and treatments, and laboratory testing
in-patient care
Health care a person receives when admitted to an agency such as a hospital or skilled nursing facility.
out-patient care
services that do not require the patient to stay overnight in the hospital
acute illness
an illness of rapid onset and short duration; the person is expected to recover
chronic illness
a long-term health condition that may not have a cure; it can be controlled and complications prevented with proper treatment
terminal illness
an illness or injury from which the person will not likely recover
discharge
official departure of a person from a health care setting
ALR
Assisted living residence
hospice
a health care agency or program that promotes comfort and quality of life for the dying person and his or her family
Board of trustees or board of directors
governing body
health team
the many health care workers whose skills and knowledge focus on the person's total care; interdisciplinary health care team
nursing team
Those who provide nursing care--RNs, LPNs/LVNs, and nursing assistants
RN
has completed a 2, 3, or 4-year nursing program and has passed. licensing test
LPN
has completed a practical nursing program and has passed a licensing test
Nursing assistant
A person who has passed a nursing assistant training and competency evaluation program; performs delegated nursing tasks under the supervision of a licensed nurse
Regulations
rules made by government agencies
survey
the formal review of an agency through the collection of facts and observations
The purpose of rehabilitation is to
Restore function and independence
A person is admitted to a hospital. Which is true?
The person receives in-patient care
A patient is ready for discharge from the hospital. The person needs more care before going home. Which is best?
Do short-term rehabilitation in a nursing center before going home.
You work in an assisted living residence. You...
Help persons with their daily activities
A person needs end-of-life care. Which can promote comfort and quality of life?
hospice
Who controls policy in a health care agency?
board of directors
Who is responsible for the entire nursing staff and safe nursing care?
Director of nursing
Which health team member helps the person retain skills needed for daily living and work?
Occupational therapist
The nursing team includes..
RN's, LPN's (LVN's), & Nursing Assistant's
Which member of the nursing team requires the most education?
Registered nurse
Nursing assistants are supervised by
Licensed nurses
Your hospital unit uses a team nursing care pattern. Your role is to...
Report observations and the care you give to the nurse
Medicare is for persons who
are 65 years of age or older
Which government agency over-sees government-funded insurance programs?
Center for Medicare and Medicaid Services (CMS)
Which is required for an agency to operate and provide care
A license
Which is voluntary for health care agencies?
Accreditation
Surveys are done to
see if agencies meet set standards
A surveyor asks you some questions. You should
Give honest and complete answers
The nursing supervising you has not returned from a meal break. You have a question about a patient's care. What will you do?
Ask the charge nurse
Persons who live in long-term care centers are called
residents
Nursing education staff are responsible for
planning and presenting educational programs that meet federal and state requirements, providing new and changing information, instructing on the use of new equipment, reviewing key policies and procedures on a regular basis, teaching and training nursing assistants, conducting new employee orientation programs
Describe primary nursing
-is responsible for the person's total care
-The nursing team assists as needed.
advocate
Someone who acts or speaks on behalf of another person
involuntary seclusion
separating a person from others against his or her will, keeping the person to a certain area, or keeping the person away from his or her room without consent
ombudsman
someone who supports or promotes the needs and interests of another person
representative
someone with the legal right to act on the patient's or resident's behalf when the person cannot do so alone
treatment
The care provided to maintain or restore health, improve function, or relieve symptoms
OBRA
(Omnibus Budget Reconciliation Act) A law passed by the federal government that includes minimum standards for nursing assistant training, staffing requirements, resident assessment instructions, and information on rights for residents.
the right to information means
access to all records about the person
Residents have the right to
personal privacy
The Patient Care Partnership: Understanding Expectations, Rights, and Responsibilities
explains the person's rights and expectations during hospital stays
The Patient Care Partnership: Understanding Expectations, Rights, and Responsibilities is concerned with
Hospital care
The OBRA is a federal law that
Sets standards for quality of nursing center care
A son has the legal right to act on his mother's behalf. The son is his mother's legal
Representative
Residents must be
informed of rights orally and in writing
A resident says he does not want a shower. Which response is best?
"Why do you not want a shower?"
A daughter wants to read her father's medical record. What should you do?
Tell the nurse
A resident asks about another resident's health. Which response is best?
"I cannot give information about another resident"
Which violates the person's right to privacy?
Opening the window blinds when assisting with bathing
A resident has a phone and wants to make a call. What should you do?
Leave the room
Who decides how to style a person's hair?
person
A resident would like to sleep later in the morning. You should
Allow the person to sleep until the preferred time
Residents have the right to
Voice complaints about care
Residents have the right to be free from
Involuntary seclusion
A resident brought some items from home. They are
Labeled with the person's name
A resident carries a baby doll most of the day. You should
Treat the doll with care and respect
A person found guilty of abuse
Cannot work in a nursing center
Which is the correct way to address a person?
"Hello, Mrs. Smith"