Scope, Sectors, Network, and Supply Components of Tourism

Comprehensive vocabulary flashcards covering the scope, sectors, organizations, system components, networks, and product characteristics of tourism based on the review notes.

Accommodation

Places where tourists stay or sleep temporarily, such as hotels, motels, B&Bs, resorts, villas, pension houses, cottages, and vacation houses.

Food & Beverage Service

The sector responsible for preparing, presenting, and serving food and drinks, including restaurants, cafés, coffee shops, bars, and clubs.

Attractions

Places or facilities visited for entertainment, education, or leisure, categorized as either natural (beaches, mountains) or man-made (monuments, theme parks, museums).

Transportation

The medium for the actual movement of travelers across air, water, road, and rail modes.

Travel Trade

The middleman between tourism sectors and clients that arranges or resells travel products and services, such as travel agencies, OTAs, tour operators, and DMOs.

MICE

An acronym for Meetings, Incentives, Conventions, and Exhibitions representing event-based tourism sectors.

Meeting

A gathering of two or more people with a common agenda to discuss specific topics.

Incentive

A travel reward given by an organization for employee performance.

Convention

A gathering of delegates or members for a common purpose.

Exhibition

An event organized to promote, display, or showcase products, services, or materials.

Department of Tourism (DOT)

The main government agency in the Philippines responsible for tourism planning, coordination, implementation, regulation, development, and promotion.

National Parks Development Committee (NPDC)

The Philippine government body that develops and maintains parks for recreation and heritage education.

Intramuros Administration (IA)

The agency responsible for restoring and developing the historic district of Intramuros.

Philippine Commission on Sports Scuba Diving (PCSSD)

The organization responsible for setting scuba diving standards, regulation, and safety in the Philippines.

Philippine Retirement Authority (PRA)

An agency dedicated to promoting the Philippines as a retirement haven.

Duty Free Philippines Corporation (DFPC)

An entity that operates authorized duty-free and tax-free retail stores in the Philippines.

Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

The agency designated for tourism infrastructure development, managing Tourism Enterprise Zones (TEZs), TIEZA assets, and collecting travel tax.

Tourism Promotions Board (TPB)

The agency responsible for marketing and promoting the Philippines locally and internationally and supporting major events and conventions.

Department of Environment and Natural Resources (DENR)

The government agency tasked with the conservation, protection, and management of the environment and natural resources.

National Economic and Development Authority (NEDA)

The primary agency for socioeconomic planning, forecasting, policy analysis, and research in the Philippines.

National Ecotourism Development Committee (NEDC)

The policy-making body specifically designated for ecotourism in the Philippines.

ASEAN

Regional organization fostering Southeast Asian cooperation in cultural, economic, and political development, as well as peace and stability.

APEC

Asia-Pacific economic forum focused on trade, investment, cooperation, and regional integration.

IUCN

International body dedicated to nature conservation and the sustainable and equitable use of natural resources.

UNWTO

Specialized international organization promoting responsible, sustainable, and universally accessible tourism worldwide.

UNESCO

International body promoting peace, culture, science, education, and World Heritage protection.

WTTC

Global travel and tourism private-sector body advocating for inclusive and sustainable industry growth.

CLIA

The global trade association for the cruise industry.

PATA

Association dedicated to the responsible development of travel and tourism in the Asia-Pacific region.

WWF

International conservation organization focused on wildlife, biodiversity, sustainable resource use, and pollution/waste reduction.

Tourism

The movement or travel of a person outside their usual environment for leisure, business, or other purposes for a duration not exceeding one consecutive year.

Hospitality

The act of providing accommodation, food, drinks, and quality service to travelers or guests.

Hospitality Management

The planning, organizing, directing, and controlling of resources to manage lodging, food service, travel, recreation, and events efficiently.

Visitor

A person traveling outside their usual environment for less than a year whose main purpose is not local employment.

Tourist

A visitor who stays overnight at a destination.

Excursionist

A same-day visitor who does not stay overnight at the destination.

Tourism Product

A combination of attractions, accommodation, transportation, food, shopping, tours, and experiences.

Front of the House (FOH)

Guest-facing staff and functional areas that directly interact with clients, such as front desk, concierge, and restaurant staff.

Back of the House (BOH)

Behind-the-scenes operations and staff, including housekeeping, finance, HR, and engineering.

Domestic Tourism

Travel performed by a resident within their own country.

Inbound Tourism

Travel into a country by non-residents or foreign visitors.

Outbound Tourism

Travel by residents of a country to destinations outside their home country.

International Tourism

The combination of inbound tourism and outbound tourism.

Intangibility

A characteristic of tourism products stating that services or experiences cannot be physically touched, sampled, or tested prior to purchase.

Inseparability

A characteristic where the production and consumption of a tourism service occur at the exact same time.

Perishability

A characteristic indicating that unsold tourism service capacity (e.g., an empty hotel room tonight) cannot be stored for future sale.

Variability

A characteristic where tourism service quality varies depending on staff, timing, situation, and company.

Absence of Ownership

A characteristic where a buyer purchases the right to use or experience a service without acquiring legal ownership of the physical facility.

Push Factors

Internal personal motivations that drive an individual to travel, such as stress, escape, relaxation, or curiosity.

Pull Factors

Destination features and attractions that draw visitors to a specific location, such as beaches, climate, or culture.

Tourism Network

A collaborative partnership among tourists, enterprises, institutions, host communities, and public and private sectors involved in developing, producing, and marketing tourism products.

Direct Providers

Businesses that directly sell and deliver products, services, and activities to tourists, such as airlines, hotels, restaurants, and retail shops.

Support Services

Businesses that assist direct providers, including tour wholesalers, trade publications, hotel management firms, research companies, and laundry services.

Developmental Organizations

Entities focused on broad, long-term tourism planning and policy, including government agencies, financial institutions, developers, and educational institutions.

Tourism Demand

The total number of people who plan to purchase tourism products and possess sufficient purchasing power.

Bridging Components

Intermediaries and facilitators that connect tourists with tourism suppliers by moving information, marketing, money, and knowledge.

Tourism Supply

All assets, services, and goods available at a destination that can be enjoyed or purchased by tourists.

Natural Resources

The natural characteristics of an area, including climate, landforms, terrain, flora, fauna, bodies of water, and beaches.

Infrastructure

Basic underground or surface construction systems—such as water, sewage, electricity, roads, bridges, and communications—that enable business activity.

Superstructure

Above-ground facilities where tourism and business activities take place, such as airport terminals, hotels, resorts, restaurants, malls, and museums.

Hospitality Resources

The physical and emotional feeling of welcome, warmth, friendliness, and quality service offered by tourism workers and local residents.

Tourism Supply Chain (TSC)

A network of tourism organizations involved from supplying individual components up to distributing and marketing final tour packages.