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population health
an approach to study and improve health outcomes of a specific group of people
payers
people who have public or private health insurance or uninsured
health system
hospitalized patients, ambulatory care patients, etc.
community
people who live in an area, have certain risk factors, or diagnosed with certain conditions
primary prevention
preventing the disease before it occurs in healthy people through education
secondary prevention
detecting the disease early through screening
tertiary prevention
managing disease(s) to reduce morbidity, mortality, and to maintain quality of life
population health management (PHM)
model to save money at the population level by keeping patients as healthy as possible and avoiding preventable expenditures; optimize preventative services, identify high-risk patients, and improve disease management strategies
patient education/engagement, medication optimization/management, interdisciplinary team collaboration, addressing health disparities, data analysis/improvement, and technology/care model innovation
pharmacists' services in population health include
clinical pharmacist interventions (CPI)
pharmacist-initiated actions that directly result in patient management or drug therapy changes
value-based care (VBC)
focuses on quality care, provider performance, and the patient experience
value proposition
clear statement that explains the benefits a company offers to its customers and answers "why should a customer choose your product over others?"
quality measures
quantifiable standards developed to measure the quality of healthcare provided
hospital level quality indicators
support internal quality improvement, monitoring, and assessment of ADEs related to patient safety and reflect inpatient quality of care
geographic level quality indicators
identify and evaluate access to outpatient care and provides insight into the health of the community and community-based healthcare systems
area level quality indicators
used as a "screening tool" flagging potential healthcare access problems or population health concerns in a defined area; often work with public health agencies, states, healthcare systems, and organizations to improve healthcare quality
healthcare effectiveness data and information set (HEDIS)
standardized performance measurement of health plans icluding commercial, Medicare, and Medicaid; maintained by the NCQA
effectiveness of care, access of care, experience of care, utilization and risk-adjusted utilization, health plan descriptive information, and measures collected using electronic clinical data systems
six core domains of HEDIS measures
prevention measure
proportion of eligible members who received preventative services such as childhood immunization status, flu vaccinations, breast cancer screening, and controlling high BP
treatment measure
proportion of eligible members who received recommended care for certain conditions such as pharmacotherapy management of COPD exacerbation, pharmacotherapy for opioid use disorder, or osteoporosis testing and management in older women
CMS star ratings
rate the qualitiy of Medicare Advantage and Medicare Prescription drug plans (part C and/or part D) on a scale of 1-5; determine rebate amounts
outcomes, intermediate outcomes, patient experience, access, and process
five broad categories of CMS star ratings
outcomes
reflect improvements in a beneficiary's health and are central to assessing quality of care
intermediate outcomes
reflect actions taken that can assist in improving a beneficiary's health status
patient experience
reflect beneficiary's perspectives of the care they received
access
reflect processes and issues that could create barriers to receiving needed care
process
capture the healthcare services provided to the beneficiaries which can assist in maintaining, monitoring, and improving their health status