* Mischel argued that traits were unstable form one situation to another
* behaviour is shaped by personal dispositions PLUS specific cognitive and affective processes
* objected idea that traits are predictors of behaviour
* “if I am in this situation, then I do X; but if I am in that situation, then i do Y”
* people intuitively think this, upheld by the study about the girl who is either friendly, teachers pet, etc. and people thought she would act differently to different people