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Vocabulary flashcards covering the key concepts, definitions, dimensions, and managerial functions from Chapter 1: Nature and Significance of Management.
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Management
The process of getting things done with the aim of achieving goals effectively and efficiently.
Process (in Management)
The primary functions or activities—planning, organising, staffing, directing, and controlling—that management performs to accomplish organizational goals.
Effectiveness
Finishing the given task, doing the right task, and achieving goals, primarily concerned with the end result.
Efficiency
Doing the task correctly and with minimum cost, deriving more output using fewer input resources.
Management of Work
The dimension of management that translates organizational purpose into goals to be achieved and assigns the means (plans, budgets, responsibilities) to achieve them.
Management of People
The dimension of management dealing with human resources both as individuals with diverse needs and as a group, making strengths effective and weaknesses irrelevant.
Management of Operations
The dimension of management that manages the production process converting input materials and technology into desired outputs for consumption.
Organisational Objectives
The economic goals set by management to maximize resource utilization, comprising survival, profit, and growth.
Survival
The basic organisational objective of earning enough revenues to cover operational costs to ensure the enterprise continues to exist.
Profit
The essential incentive required to cover the costs and risks of operating a business enterprise successfully over time.
Growth
The long-term expansion of an enterprise, measured by indicators such as sales volume, number of employees, product count, or capital investment.
Social Objectives
The obligation of an organisation to create economic value for society by using eco-friendly methods, providing jobs, and offering health and educational amenities.
Personnel Objectives
Objectives aimed at satisfying individual employee needs, including competitive salaries, peer recognition, and personal growth opportunities.
Art
The skillful and personalised application of existing theoretical knowledge to achieve desired results, acquired through study, observation, and experience.
Science
A systematised body of knowledge that explains general truths or the operation of general laws based on cause and effect relationships.
Inexact Science
A term describing management because its principles deal with human behavior whose outcomes cannot be accurately predicted or replicated.
Profession
An occupation characterized by a well-defined body of knowledge, restricted entry, professional associations, an ethical code of conduct, and a service motive.
Top Management
Senior-most executives (e.g., Chairman, CEO, COO, President) who formulate overall organizational goals, strategies, and ensure the welfare and survival of the firm.
Middle Management
The link between top and lower-level managers (e.g., division heads, production managers) responsible for implementing plans and policies framed by top managers.
Supervisory or Operational Management
Lower-level managers (e.g., foremen and supervisors) who directly oversee the workforce, maintain quality of output, and minimize material wastage.
Levels of Management
The authority-responsibility hierarchy in an organization dividing management into Top Management, Middle Management, and Operational Management.

Planning
The management function of determining in advance what is to be done and who is to do it by setting goals and developing action strategies.
Organising
The management function of grouping tasks, assigning duties, establishing authority relationships, and allocating resources to execute plans.
Staffing
The management function of placing the right people in the right jobs through recruitment, selection, placement, and training.
Directing
The management function of leading, influencing, motivating, and communicating with employees to achieve organizational tasks.
Controlling
The management function of monitoring organizational performance against established standards and taking corrective action when deviations occur.
Coordination
The process by which a manager synchronises activities across different departments to ensure unity of action in achieving group objectives; considered the essence of management.
Taj Mahal Hotel
A landmark hotel on the Colaba waterfront in Mumbai inaugurated on 3 December 1903 by Jamsetji Nusserwanji Tata at a cost of 11 million rupees.
E-Choupal
An IT-based initiative created by ITC that links rural Indian farmers to direct marketing channels, eliminating intermediation costs and delivering real-time information.
Four E's of Leadership
The core leadership qualities practiced by Jack Welch comprising Energy, Energise, Edge, and Execution.