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Which of the following statements is true regarding forecasting?
All of the above.
Forecasting may involve taking historical data and projecting them into the future with a mathematical model.
Forecasting is the art and science of predicting future events.
A forecast is usually classified by the future time horizon that it covers as exemplified by Disney.
A way to identify those elements in the product/service chain that uniquely add value is referred to as
value-chain analysis.
Which of the following is NOT an OM strategy/issue during the maturity phase of the product life cycle?
high production costs
Which of the following does NOT contribute to OM?
unsystematic processing of data
Which of the following is NOT true about the coefficient of determination
(r2)?
All of the above are true
Which of the following is NOT a technique that allows managers to plan, schedule, and control projects?
Factor-rating method
Which of the following are considered to be the three primary functions that all organizations perform?
marketing, production/operations, and finance/accounting
Which of the following is NOT a characteristic of services?
standardized product
The service sector constitutes economic activities that typically produce
intangible products.
Many operations management (OM) innovations have come from outside of the United States. Which of the following OM innovations is matched with the wrong country/region?
Scandinavia -> ergonomics
.Germany -> robotics
Japan -> inventory management
All of the above are correct
Which of the following activities does NOT belong to the controlling phase of project management?
define the project
Which of the following best represents the role of operations management (OM)?
OM plays an equally important role in both manufacturing and services
Competing on cost is
achieving maximum value as perceived by the customer.
Which of the following is NOT one of the four reasons that we study OM?
We want to understand what marketing managers do.
Which of these is NOT a disadvantage of outsourcing?
decreased logistics and inventory costs
Which of the following activities at an airline is NOT an operations activity?
Sales
Which of the following data does Disney NOT gather when creating their forecasts?
Disney gathers all of the above data
Which of the following activities at a manufacturing facility is an operations activity?
industrial engineering
Which of the following is not one of the reasons why organizations are accelerataing the outsourcing of non-core activities?
non-core activities represent a steadily decreasing portion of an organization's total business
Which of the following situations could lead to an ethical code violation?
All of the above
Which of the following questions may be answered through the use of PERT (Program Evaluation and Review Technique)?
What is the probability that the project will be completed on time?
Which of the following is the appropriate order for the phases of project management?
planning, scheduling, controlling
Which of the following is a concern as firms move toward globalization?
Differences in social and cultural behavior
Which of the following is NOT a reason why domestic business operations decide to change to some form of international operation?
attract and retain local talent
Which of the following is true of a transnational strategy?
Exploits the economies of scale and learning
Which of the following is NOT a time-series model?
multiple regression
The creation of goods and services is referred to as:
production
Why are Gantt charts helpful?
They can help managers observe the progress of each activity to spot problems.
The production process at Hard Rock Cafe does NOT include which of the following activities?
advertising
Which of the following is the LAST step in a forecasting system?
Validate and implement the results.
Which of the ten operations management strategic decisions (from Chapter 1) is an especially difficult challenge for project management?
Scheduling
A set of skills, talents, and capabilities in which a firm is particularly strong is referred to as
core competencies.
A SWOT analysis
identifies an organization's strengths and weaknesses and its external opportunities and threats.
In general, the supply chain starts with
the provider of basic raw materials.
Dummy activities
are used when two activities have identical starting and ending events.
Which one of the following statements is incorrect regarding globalization and globalization strategies?
Globalization strategies could simplify the operations manager's job
A forecast that addresses the business cycle by predicting planning indicators is
an economic forecast.
How does Walmart gain a competitive advantage?
Competing on cost
Choose the correct example of differentiation and its explanation below.
Safeskin Corporation, as it's number one in latex exam gloves that were designed to prevent allergic reactions.
Before creating a workforce schedule, an operations manager should create what future time-horizon forecast?
Short-range
Under which of the following conditions would a project organization be most helpful?
The work contains complex, interrelated tasks.
What is the primary difference between time-series and associative forecasting models?
Associative models incorporate variables that might influence the quantity being forecasted
Which of the following OM decisions determines how a good or service is produced and commits management to specific technology, quality, human resources, and capital investments?
process and capacity strategies
Which of these statements is NOT true about project scheduling?
Gantt charts can be used for project scheduling but are expensive to develop.
How does an organization's strategy relate to its mission?
The strategy is the action plan to achieve the mission.
Which of the following is a direct responsibility of the project manager?
making sure that the people assigned to the project receive the motivation, direction, and information needed to do their jobs
The slack for any activity on the critical path will be
zero
Which of the following statements is NOT true?
When excess capacity exists, cost can decrease.
Which of the following is a qualitative forecasting method?
jury of executive opinion