Interpersonal Effectiveness and Effective Communication

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Vocabulary flashcards covering key concepts, communication barriers, myths, gestures, and values from Week 7 Life and Career Skills lecture notes.

Last updated 10:43 AM on 8/25/26
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22 Terms

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Interpersonal Effectiveness

The ability to interact positively and effectively with other people, communicating clearly, showing empathy, respecting others, and maintaining healthy relationships while expressing one's own needs and boundaries.

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Communication

The exchange of information, thoughts, ideas, and feelings between people.

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Empathy

The ability to understand and share another person's feelings.

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Perspective-Taking

Trying to see a situation from another person's point of view.

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Conflict Resolution

The process of solving disagreements peacefully and constructively.

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Self-Awareness

Understanding your own values, beliefs, feelings, strengths, and weaknesses.

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Psychological Barriers

Obstacles to communication that come from a person's thoughts and mindset, such as prejudice, bias, fear of criticism, and defensiveness.

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Emotional Barriers

Communication obstacles that occur when strong emotions like anger, anxiety, fear, or emotional overload interfere.

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Cultural Barriers

Communication obstacles arising from differences in culture, beliefs, values, and communication styles, such as language differences and social customs.

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Physical Barriers

External factors that make communication difficult, such as noise, long distance, poor technology connection, and distractions.

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Verbal Communication

The use of spoken or written words to convey messages.

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Negotiation

Discussing possible solutions that satisfy both sides and benefit everyone involved.

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Nonverbal Communication

Messages sent without words, including facial expressions, gestures, body language, eye contact, and tone of voice.

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Social Cues

Signals such as facial expressions, body language, and tone of voice that help us understand what others feel or mean.

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Pagmamano

A Filipino gesture of respect shown toward elders by taking their hand and placing it on one's forehead.

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Ngiti (Smile)

A Filipino nonverbal gesture that can express friendliness, gratitude, and kindness.

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Tango (Nod)

A nonverbal gesture where nodding often shows agreement, understanding, or acknowledgment.

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Taas-Kilay (Eyebrow Raise)

An informal greeting or acknowledgment commonly used in Filipino culture.

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Pakikipagkapwa-Tao

A Filipino value of treating others with kindness, compassion, and respect while recognizing the dignity and value of every person.

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Paggalang

A Filipino value of showing respect, especially to elders, parents, teachers, and community leaders.

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Pakikisama

A Filipino value focused on maintaining harmony and cooperation within a group to encourage teamwork and good relationships.

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Bayanihan

A Filipino value of working together to achieve a common goal and helping one another, which strengthens community relationships.