Certified Clinical Medical Assistant (CCMA) Online Practice Tests 3.0

A medical assistant is preparing a patient for a flexible sigmoidoscopy examination. In which of the positions should the assistant place the patient?

A. Prone position

B. Fowler's position

C. Lithotomy position

D. Left lateral position

D. Left lateral position

Which of the following supplies are required for proper handwashing technique?

A. An oil-based lotion

B. Cold water

C. Bar soap

D. Paper towels

D. Paper towels

Prior to running an EKG tracing, which of the following is the final step a medical assistant should take to ensure the tracing will be clear with a horizontal baseline?

A. Remove artifacts

B. Enter patient information into the EKG machine

C. Cover the patient with a blanket

D. Double-check the electrodes' attachment

D. Double-check the electrodes' attachment

Which of the following letter formats uses indented paragraphs?

A. A full block letter

B. A modified block letter

C. A semi-block letter

D. A simplified letter

C. A semi-block letter

A medical assistant calls a patient from the waiting area to obtain a specimen. Which of the following actions should the assistant do first?

A. Identify the patient.

B. Proceed with obtaining the specimen.

C. Educate the patient about correct specimen collection technique.

D. Provide the patient with the lab requisition form.

A. Identify the patient.

Which of the following elements is a component of the standard precautions use of personal protective equipment?

A. Personal lab jacket

B. Sharps containers

C. Masks

D. Safety needle guards

C. Masks

Which of the following fasting blood sugar laboratory results should the medical assistant recognize as abnormal?

A. 70 to 99 mg/dl for a non-diabetic

B. Greater than 126 mg/dl for a diabetic

C. 101 mg/dl for a non-diabetic

D. 100 to 125 mg/dl for a pre-diabetic

C. 101 mg/dl for a non-diabetic

According to the Controlled Substances Act, which of the following is true regarding the storage of controlled substances in the office?

A. Controlled medications and non-narcotic medications should be stored together.

B. Controlled medications should be stored in sunlight

C. Controlled medications should be stored in the examining room.

D. Controlled medications should be stored in a locked cabinet

D. Controlled medications should be stored in a locked cabinet

A medical assistant is performing a scratch allergy test on a patient's hack. Which of the following distances describes the correct spacing for the small amounts of allergen scratched onto the skin?

A. 1 to 1.5 inches

B. 1.5 to 2 inches

C. 2.5 to 3 inches

D. 3.5 to 4 inches

B. 1.5 to 2 inches

Which of the following cardiac procedures is within a medical assistant's scope of practice and does not require a licensed technician or provider to assist with or perform the procedure?

A. A cardiac Doppler ultrasound

B. A nuclear stress test

C. An angiogram

D. A Holter monitor application

D. A Holter monitor application

A medical assistant in an outpatient facility is preparing a patient for a venipuncture. Which of the following actions should the assistant take to confirm the patient's identity?

A. Ask the patient to state and spell their full name and provide their date of birth.

B. Ask the patient for their provider's name.

C. Ask the patient to state their age and address.

D. Ask the patient to verify their examination room number

A. Ask the patient to state and spell their full name and provide their date of birth.

A medical assistant is weighing a patient that is 72 kg. Which of the following values is the patient's weight converted to in pounds?

A. 72

B. 158.4

C. 98.2

D. 185.9

B. 158.4

Which off the following types of artifacts does the tracing above contain?

A. Wandering baseline

B. Somatic tremor

C. Alternating current (AC) interference

D. Interrupted baseline

A. Wandering baseline

Which of the following methods aids in gathering additional details from the patient regarding their chief complaint?

A. Asking open-ended questions

B. Using visual diagrams

C. Asking closed-ended questions

D. Using an audio tool

A. Asking open-ended qustions

A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support, and links to community services?

A. Department of Health and Human Services (HHS)

B. American Red Cross

C. National Council on Aging

D. Centers for Disease Control and Prevention (CDC)

B. American Red Cross

Overwhelming experiences often cause which of the following conditions?

A. Attention-deficit/hyperactivity disorder (ADHD)

B. Posttraumatic stress disorder (PTSD)

C. Bipolar disorder

D. Oppositional defiant disorder

B. Posttraumatic stress disorder (PTSD)

Which of the following actions is within the scope of practice for a medical assistant?

A. Performing a physical examination

B. Giving medical advice

C. Providing first aid procedures

D. Diagnosing symptoms

C. Providing first aid procedures

A medical assistant administers an injection and the patient faints. Which of the following actions should the assistant take?

A. Elevate the patient's head above their heart.

B. Apply a warm washcloth to the patient's neck.

C. Offer the patient something to drink.

D. Place the patient in a supine position.

D. Place the patient in a supine position. ??

Which of the following is defined by 9 calories per gram?

A. The number of calories per serving

B. The number of calories in the entire container

C. The number of calories from fat

D. The number of calories from carbohydrates

C. The number of calories from fat

A medical assistant is preparing the exam room for a patient's general physical examination, Which of the following instruments should be available to the provider for the examination?

A. Forceps

B. Otoscope

C. Curette

D. Endoscope

B. Otoscope

Which of the following should the medical assistant verify with the patient prior to the patient receiving a prescription for their acute ear infection?

A. The last time the patient had a prescription filled

B. Medication allergies

C. Other chronic medical conditions

D. The patient's insurance company

B. Medication allergies

According to OSNA guidelines for proper waste disposal, which of the following should a medical assistant dispose of in a regular waste container?

A. A positive culture plate

B. Suture staples

C. An empty urine container

D. A capillary tube

C. An empty urine container

Which of the following is the recommended age for children to receive their first human papillomavirus (HPV) vaccine?

A. At birth

B. 6 to 7 years of age

C. 11 to 12 years of age

D. 15 to 16 years of age

C. 11 to 12 years of age

Which of the following stages described by the Kübler-Ross grieving process indicates that a patient may attempt to give something up to gain more time?

A. The denial stage

B. The anger stage

C. The acceptance stage

D. The bargaining stage

D. The bargaining stage

Which of the following is a medical assistant required to document in the electronic health record (EHR) when administering immunizations to a patient?

A. Lot number

B. Immunization purchase date

C. Patient's home address

D. Cost of immunization

A. Lot number

Which of the following is the correct placement for lead V4?

A. Fourth intercostal space at the left of the sternum

B. Fifth intercostal space at the midclavicular line

C. Fifth intercostal space at the midaxillary line

D. Fourth intercostal space at the right of the sternum

B. Fifth intercostal space at the midclavicular line

When a medical assistant is performing a patient interview, it is important they understand the patient's message so that they can relay it accurately to the provider. Which of the following techniques is the assistant using when they state, "I hear that you are saying

A. Clarification

B. Paraphrasing

C. Reflection

D. Summarizing

B. Paraphrasing

A medical assistant is examining a patient who has a third-degree burn on their hands. Which of the following is a first aid procedure the medical assistant can perform?

A. Remove burned clothing stuck to the patient's skin.

B. Lower the patient's hands below their wrist.

C. Separate the patient's burned fingers.

D. Have the patient increase their breathing

C. Separate the patient's burned fingers.

An angry patient confronts a medical assistant in the reception area. Which of the following actions should the medical assistant take?

A. Speak in an assertive tone.

B. Escort the patient to a more private area.

C. Ask the patient to leave.

D. Call security to escort the patient outside.

B. Escort the patient to a more private area.

Which of the following cell structures provides energy for cells?

A. Nucleus

B. Cytoplasm

C. Lysosomes

D. Mitochondria

D. Mitochondria

A patient reports severe headaches and chronic tingling in their arms and legs. To which of the following specialties should the provider refer the patient for a consultation?

A. General surgery

B. Ophthalmology

C. Internal medicine

D. Neurology

D. Neurology

Which of the following is the appropriate instrument for removing stitches?

A. A probe

B. Suture scissors

C. A retractor

D. A dilator

B. Suture scissors

A medical assistant has orders to collect blood cultures, a CBC, a prothrombin time (PT), and an iron panel. They forget to draw for the PT. Which of the following actions should the assistant take?

A. Discard the collected specimens and redraw all of them.

B. Keep the specimens previously collected and draw the PT.

C. Call another assistant and notify the supervisor of the situation.

D. Draw a discard tube, then redraw the blood cultures and a blue top tube.

B. Keep the specimens previously collected and draw the PT.

Which of the following types of advance directives provide information about the person that a patient delegated to make health care decisions on their behalf if they are unable to do so?

A. Living will

B. Organ donation

C. Do not resuscitate (DNR)

D. Health care proxy

D. Health care proxy

Which of the following classes of fire extinguisher should be used on flammable liquids?

A. Class A

B. Class B

C. Class C

D. Class D

B. Class B

Which of the following processes provides the ability to send prescriptions electronically?

A. Encryption

B. E-prescribing

C. Remote patient monitoring (RPM)

D. Medical scribe

B. E-prescribing

Which of the following information should a medical assistant verify at every office visit?

A. Allergies

B. Blood pressure

C. Surgeries

D. Major illnesses

A. Allergies

Which of the following eating disorders is demonstrated by purging, use of laxatives, and mood swings?

A. Anorexia nervosa

B. Compulsive overeating

C. Binge eating disorder

D. Bulimia nervosa

D. Bulimia nervosa

A medical assistant is preparing a patient to have a mole excised. Which of the following actions should the assistant take?

A. Administer the anesthetic to the patient.

B. Don sterile gloves, gown, and mask.

C. Cleanse the site with surgical soap and an antiseptic.

D. Open a sterile pack and lay instruments on the counter.

C. Cleanse the site with surgical soap and an antiseptic.

A medical assistant is speaking with a patient about their social history and the assistant notices the patient is fidgeting and appears anxious. Which of the following nonverbal communication styles is the patient exhibiting?

A. Passive-aggressive communication

B. Assertive.communication

C. Passive communication

D. Manipulative communication

C. Passive communication

A patient's Insurance company calls the office to obtain additional information regarding a recently submitted claim. Which of the following regulations allows the office to release this information to an insurance company without a written authorization?

A. The HIPAA Privacy Rule

B. The HIPAA Security Rule

C. The Good Samaritan Act

D. The Heath Information Technology for Economic and Clinical Health Act

A. The HIPAA Privacy Rule

A medical assistant is performing an EXG on a patient. Which of the following describes the appropriate placement of the electrodes?

A. Tabs downward on the arm

B. Tabs downward on the knee

C. Tabs upward on the chest

D. Tabs downward on the lower leg

A. Tabs downward on the arm

A medical assistant needs to draw a blood glucose level on a patient. Which of the following tubes should they use?

A. Lavender top tube

B. Red top tube

C. Light blue top tube

D. Gray top tube

D. Gray top tube

Which of the following statements describes the doctrine of professional discretion?

A. A patient can read their own chart without completing a release of information form.

B. A medical office may turn over unpaid bills to a collection agency only after obtaining written permission from the patient.

C. Law enforcement can request protected health information only after the patient has signed a release of information form.

D. When a patient requests a copy of their medical records, the provider may choose not to disclose all of the patient information.

D. When a patient requests a copy of their medical records, the provider may choose not to disclose all of the patient information.

A medical assistant is preparing to complete an 837P/CMS-1500 claim form. Which of the following components of the form identifies the practitioner who provided the submitted services?

A. Patient's account number

B. National provider identifier (NPI)

C. Service facility location information

D. Employer identification number (EIN)

B. National provider identifier (NPI)

A medical assistant is preparing to apply a transdermal patch for a patient. Which of the following is the correct method?

A. Apply the patch directly to the skin to maintain effectiveness.

B. Place the patch in the same area each time for even absorption.

C. Apply the patch on top of lotion to avoid skin irritation.

D. If the patch is torn during application, apply tape to secure it.

A. Apply the patch directly to the skin to maintain effectiveness.

A medical assistant is labeling a blood sample for anemia. Which of the following tests should the assistant label on the requisition form?

A. Erythrocyte sedimentation rate

B. Hemoglobin A1C

C. Borrelia burgdorferi antibodies

D. STAT-CRIT hematocrit

D. STAT-CRIT hematocrit

A medical assistant has acquired a preauthorization for a patient's referral to a specialist. Which of the following is a reason for the insurer to deny the claim submitted by the specialist?

A. The approved visits are listed in the preauthorization comments section.

B. The patient previously submitted and received a self-referral.

C. The preauthorization does not include the specialty provider's National Provider Identifier (NPI).

D. The specialist provided the service after the expiration date of the preauthorization.

D. The specialist provided the service after the expiration date of the preauthorization.

A medical assistant is sorting mail and is not sure where a particular piece of mail should go. Which of the following steps should the assistant take?

A. Ask the office manager or provider how to distribute the item.

B. Open the item and review it to determine who should receive it.

C. Return the item to the mall carrier.

D. Dispose of the item in the office trash.

A. Ask the office manager or provider how to distribute the item.

A medical assistant is replacing a sharps disposal container in an examination room and receives a small laceration on their arm from the plastic fid. Which of the following types of documentation should the assistant complete as a result of this incident?

A. Advance Beneficiary Notice (ABN)

B. incident report

C. 8377/CMS-1500 claim form

D. Quality control log

B. incident report

A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take?

A. Report a reading of 97% to the provider.

B. Wash the site with soap and warm water.

C. Instruct the patient to take several deep breaths while the sensor is in place.

D. Check capillary refill in the patient's finger.

D. Check capillary refill in the patient's finger.

If an EKG tracing has an upward and downward movement of the waveform, which of the following types of artifacts is indicated?

A. Wandering baseline

B. Somatic tremor

C. AC interference

D. Interrupted baseline

B. Somatic tremor

Which of the following forms of health information exchange (HIE) does the Office of the National Coordinator for Health Information Technology (ONC) promote in order to provide patients the ability to control the use of their health information?

A. Directed exchange

B. Query-based exchange

C. Consumer-mediated exchange

D. Source-oriented records

C. Consumer-mediated exchange

A medical assistant is collecting data from a patient who is experiencing heatstroke. Which of the following manifestations should the assistant expect to find?

A. Hot skin

B. Bradycardia

C. Hypothermia

D. Slow breathing

A. Hot skin

A medical assistant is preparing hemostats for sterilization after an invasive procedure. Which of the following techniques should the assistant use?

A. Autoclave

B. Gas

C. Dry heat

D. Chemical

A. Autoclave

A medical assistant has a blood pressure cuff inflated and partially opens the valve to deflate as they listen with a stethoscope. When should they read the diastolic pressure?

A. When the sound disappears

B. When repetitive sounds begin

C. When the sounds change from strong to muffled

D. When the sounds change from swishing to sharp

A. When the sound disappears

A medical assistant is reviewing the list of medications a patient reports they are currently taking. The assistant should recognize that which of the following medications is available in a sublingual form?

A. Propranolol

B. Nitroglycerin

C. Metoprolol

D. Atorvastatin

B. Nitroglycerin

When obtaining a rectal temperature from an infant, which of the following describes how far a medical assistant should insert the probe?

A. The thermometer should be inserted 1 inch into the rectum.

B. The thermometer should be inserted 5/8 inch into the rectum.

C. The thermometer should be inserted 1/2inch into the rectum.

D. A rectal temperature should not be taken on an infant.

C. The thermometer should be inserted 1/2 inch into the rectum.

A medical assistant is composing business correspondence using the simplified letter style. Which of the following features should the assistant use?

A. A complimentary closing

B. The sender's name is in all capital

C. Indented paragraphs in the body of the letter

D. Center aligned dateline and salutation

B. The sender's name is in all capital ??

A medical assistant has just completed a successful blood draw. Which of the following information should they record on the labels of the venipuncture tubes prior to transport?

A. Time the patient last ate

B. Initials of collector and the time collected

C. Provider's name

D. Patient's Social Security number

B. Initials of collector and the time collected

Which of the following types of allergy testing involves applying an allergen to the skin to help detect delayed allergic reactions.

A. Percutaneous testing

B. Patch testing

C. Intradermal testing

D. Radioallergosorbent testing

B. Patch testing

A medical assistant is aiding a provider with a colposcopy procedure. In which of the following positions should the assistant place the patient?

A. Supine position

B. Dorsal recumbent position

C. Lithotomy position

D. Lateral semi-prone recumbent position

C. Lithotomy position

In which of the following positions should a medical assistant place an 18-month-old patient when administering ear drops to the right ear?

A. Right ear facing down with the earlobe pulled down and back

B. Right ear facing up with the pinna pulled up and back

C. Right ear facing up with the earlobe pulled down and back

D. Right ear facing down with the pinna pulled up and back

C. Right ear facing up with the earlobe pulled down and back

Which of the following can prevent a patient from comprehending an informed consent?

A. Active listening

B. Cultural competence

C. Acceptance

D. Language barrier

D. Language barrier

Which of the following means the absence of infection or infectious material?

A. Sanitization

B. Asepsis

C. Medical asepsis

D. Surgical asepsis

B. Asepsis

Which of the following should a medical assistant do to assist with hemostasis following completion of a venipuncture procedure?

A. The assistant should tell the patient to hold pressure on the site with their arm below their heart.

B. The assistant should instruct the patient to bend their elbow to help place pressure on the site

C. The assistant should tell the patient to hold pressure on the site and elevate their arm

D. The patient should place the bandage themselves and leave immediately after the procedure.

C. The assistant should tell the patient to hold pressure on the site and elevate their arm

A medical assistant is scheduling a procedure at a local facility for a patient. Which of the following steps should the assistant take first?

A. Review pre-admission instructions with the patient.

B. Send the patient's medical records to the facility.

C. Call and schedule the procedure.

D. Verify insurance will cover the procedure.

D. Verify insurance will cover the procedure.

A medical assistant is preparing to draw venous blood samples, OSHA regulations require the assistant to wear which of the following pieces of personal protective equipment while performing this procedure?

A. Gloves

B. Eye protection

C. Surgical mask

D. Gown

A. Gloves

A medical assistant is performing intake for a 6-month-old patient. Which of the following measurements is required to complete the pediatric growth chart?

A. Head circumference

B. Body mass index (BMI)

C. Pain level

D. Waist circumference

A. Head circumference

When a medical assistant is communicating with a patient who is upset, which of the following mechanisms indicates the assistant is receptive and listening?

A. Staring at the patient

B. Rubbing the patient's back

C. Smiling at the patent

D. Maintaining an open posture toward the patient

D. Maintaining an open posture toward the patient

A medical assistant is talking with a patient who sustained a foot fracture in a fall. They report managing most tasks at home well, but they have difficulty navigating with their crutches and are currently homebound. To which of the following resources should the assistant refer the patient?

A. Hospice services

B. Legal Aid society

C. Meals on Wheels

D. American Red Cross

C. Meals on Wheels

A medical assistant is working with a patient who has a cognitive impairment that causes them to display short-term memory loss. In which of the following ways should the assistant adapt to this barrier.

A. Have the patient perform a return demonstration.

B. Provide easy-to-read handouts

C. Distribute analgesics as prescribed by the provider.

D. Offer adaptive equipment for home use

B. Provide easy-to-read handouts

A medical assistant is preparing a patient for a urine creatinine test. Over which of the following periods of time should the assistant instruct the patient to collect the specimen?

A. 6 hr

B. 12 hr

C. 24 hr

D. 48 hr

C. 24 hr

In which of the following quadrants is the gallbladder located?

A. Left upper quadrant

B. Right lower quadrant

C. Left lower quadrant

D. Right upper quadrant

D. Right upper quadrant

A medical assistant is preparing the autoclave for the sterilization process. Which of the following temperatures is recommended to effectively perform sterilization:

A. 66° to 68° C (150° to 155° F)

B. 121° to 123° C (250° to 255° F)

C. 82° to 85° C (180° to 185° F)

D. 138° t0 141° C (280° to 285°F)

B. 121° to 123° C (250° to 255° F)

A medical assistant fails to document a patient's preference for not using any blood products during their procedure. This error falls under which or the following legal principles.

A. Breach of contract

B. Implied consent

C. Negligent torts

D. Intentional torts

C. Negligent torts

Which of the following methods is the best way to measure the amount of body fat on a patient?

A. Body mass index (BMI)

B. Body mechanics

C. Basal metabolic rate

D. Vital signs.

A. Body mass index (BMI)

A medical assistant is processing blood samples obtained for a DNA analysis and paternity testing. Which of the following information must they include on the document in order to maintain chain of custody?

A. Initials of the patient and their DOB

B. Ordering provider's initials

C. Initials of the person transporting the specimen

D. Office manager's initials

C. Initials of the person transporting the specimen

Which of the following spatial considerations should the medical assistant make when checking in a patient?

A. 0 to 18 inches

B. 18 inches to 4 feet

C. 12 or more feel

D. 4 to 12 feet

B. 18 inches to 4 feet

A medical assistant works at a practice that is a part of an Accountable Care Organization (ACO). This designation means the practice's health care team will focus on improving care for patients who have which of the following types of medical coverage?

A. Medicaid

B. Preferred provider organization (PPO)

C. Medicare

D. Health maintenance organization (HMO)

C. Medicare

According to the stages of hypertension, which of the following blood pressure readings is considered to be in the elevated stage?

A. 116/74 mm Hg

B. 128/78 mm Hg

C. 182/124 mm Hg

D. 140/90 mm Hg

B. 128/78 mm Hg ??

Which of the following terms refers to the process of making sure the balance of a financial account matches the balance on a bank statement?

A. Endorsement

B. Posting payments

C. Cycle billing

D. Reconciliation

D. Reconciliation

A medical assistant is preparing to perform venipuncture for a patient. According to order of draw, which of the following tubes should the assistant draw after obtaining blood cultures?

A. Light blue

B. Green

C. SST

D. Lavender

A. Light blue

Which of the following is a CLIA-waived laboratory test?

A. Papanicolaou (Pap) test

B. Blood typing and crossmatching

C. Fecal leukocyte test

D. Human chorionic gonadotropin (hCG) test

D. Human chorionic gonadotropin (hCG) test

In which of the following positions should a medical assistant place a patient when preparing to perform a 12-lead EKG in the office?

A. Supine

B. Prone

C. Lithotomy

D. Lateral semi-prone recumbent position

A. Supine

A medical assistant is reviewing the medical history of a patient who regularly comes into contact with coal and wood dust. The assistant should recognize that this patient is at an increased risk for developing which of the following disorders?

A. Obstructive sleep аргка

B. Emphysema

C. Mesothelioma

D. Carcinoma of the larynx

B. Emphysema

Which of the following terms should a medical assistant use to tell a provider that a patient is having discomfort and difficulty with breathing?

A. Dyspnea

B. Eupnea

C. Pneumothorax

D. Pneumonia

A. Dyspnea

A medical assistant is preparing an 8377/CMS-1500 claim form for a patient treated for a burn injury. Which of the following information is required?

A. Physical address where the injury occurred

B. Patient's health savings account number

C. Current procedural terminology code

D. Patent's preexisting conditions

C. Current procedural terminology code

Which of the following aseptic techniques can be achieved using dry heat, moist heat, ultraviolet light, gas, chemicals, or ionizing radiation?

A. Sterilization

B. Disinfection

C. Sanitization

D. Hand hygiene

A. Sterilization

Which of the following statements describes the purpose of the right route as a part of the rights of medication administration?

A. Documenting medication for the purposes of administration as indicated by the provider's written order

B. Administering medication using the physical technique identified by the provider's written order

C. Administering medication in the volume or amount identified by the provider's written order

D Administering medication at the time identified by the provider's written order

B. Administering medication using the physical technique identified by the provider's written order

A patient arrives at the provider's office with a laceration on their right forearm, and the provider determines the patient will need sutures. Which of the following supplies should the medical assistant hand to the provider?

A. The needle holder and the suture, separately.

B. The needle holder with the suture attached

C. Only the sutures

D. Only the needle holder

B. The needle holder with the suture attached

A medical assistant is collecting a health history from a patient who exhibits moderate hearing loss. Which of the following actions should the assistant take?

A. The assistant should keep their hands still to avoid distracting the patient.

B. The assistant should speak in a raised pitch when clarifying information

C. The assistant should use longer sentences to keep the patient's attention

D. The assistant should face the patient and speak clearly

D. The assistant should face the patient and speak clearly

A patient comes to the clinic with dysuria, discharge from the penis, and pain in the lower abdomen. A medical assistant should recognize these as manifestations of which of the following disorders?

A. Appendicitis

B. Gonorrhea

C. Irritable bowel syndrome

D. Inguinal hernia

B. Gonorrhea

A medical assistant must provide which of the following community resources to a patient who states their partner bent their arm backwards until it broke?

A. Women, Infant, and Children (WIC)

B. Domestic violence shelter

C. Hospice agency

D. Grief support group

B. Domestic violence shelter

A medical assistant is billing a patient's third-party payer for today's office visit. Which of the following documents does this require?

A. An explanation of benefits (EOB)

B. A release of information form

C. An 837P/CMS-1500 claim form

D. Notice of privacy practices (NPP)

C. An 837P/CMS-1500 claim form

A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "preauthorization required." if the provider deems this procedure emergent, which of the following actions should the assistant take?

A. Submit an appeal for the denied claim

B. Submit a new claim

C. Resubmit the claim with a different procedure code

D. Instruct the parent to contact the insurer about the denial of payment

A. Submit an appeal for the denied claim

Which of the following preventative screenings are matched correctly with the age at which they should be initially completed?

A. PSA test, 50 years old

B. Mammography, 50 years old

C. Papanicolaou (Pap) test 18 years old

D. Colonoscopy, 45 years old

A. PSA test, 50 years old

Which of the following measurements would a medical assistant take during a routine well-child exam when determining if the child has microcephaly?

A. Length

B. Weight

C. Body mass index (BMI)

D. Head circumference

D. Head circumference

Which of the following techniques should a medical assistant use when bandaging a wound with a roller bandage?

A. Wrap the wound from distal to proximal.

B. Bandage fingers and toes to prevent further injury.

C. Extend the wound dressing 3 to 5 inches beyond the bandage.

D. Moisten and apply ointment before bandaging.

A. Wrap the wound from distal to proximal.

A medical assistant is performing a drug test on a patient. The temperature of the urine sample should be within which of the following temperature ranges for the sample to be usable?

A. 32º to 38° C (90° to 100° F)

B. 27º to 32º C (80 to 90° F)

C. 18º to 24° C (65 to 75° F)

D. 41º to 46º C (105º to 115º F)

A. 32º to 38° C (90° to 100° F)