STAFFING BUSMAN

affirmative action

measures taken to eliminate discrimination and to implement positive steps to overcome current and historical lack of equal opportunity

Award

a legally binding document that sets out the minimum wages and conditions for a group of employees

casual employees

workers employed on an hourly basis

conciliation

a process involving a third party who assists the parties to reach agreement. It differs from mediation in that a conciliator is able to suggest solutions to the parties.

conditions of employment

what an employer has agreed to give the employee in return for the work of the employee, such as hours of employment and leave entitlements

e-business

use of the internet to conduct the full range of business activities

employment cycle

all stages in the process of employing staff, from initial planning through recruitment, selection, induction, performance management and eventual termination of employment

enterprise agreement

an agreement that has been directly negotiated between an employer and the employees of a business or enterprise

fixed-term contract

employment offered for a specific period

conditions that allow employees to balance work and family responsibilities more effectively

flexible working conditions

an ongoing employment contract that includes all legally required entitlements

full-time permanent employment

the effective management of the formal relationship between the employer and employees, and involving the recruitment, selection, training, development, appraisal and dismissal of staff

human resource management

the process of determining current and future staffing needs for a business and the development of strategies to meet those needs

human resource planning

the process of acquainting new employees with the business — its history, structures, objectives, culture, policies and practices — and the jobs they will perform

induction

filling job vacancies with employees, rather than looking outside the business

internal recruitment

the study of an employee’s job in order to determine the duties performed, the time involved with each of those duties, the responsibilities involved and the equipment required

job analysis

a written statement describing the employee’s duties, and tasks and responsibilities associated with the job

job description

details the number, kind and variety of tasks that individual employees perform in their jobs. Jobs may be designed so they include a variety of tasks to keep employees interested and motivated.

job design

the belief that the employee will not lose their job

job security

a list of the key qualifications needed to perform a particular job in terms of education, skills, knowledge and level of experience

job specification

a law made by parliament

legislation

a means of settling disputes in which a neutral third party assists the parties to reach a mutually acceptable agreement. Mediators do not suggest solutions, but assist the parties to reach agreement through their own suggestions.

mediation

occurs when a family member is favoured for a position

nepotism

a business that specialises in finding suitable candidates to fill vacancies for a variety of different employers

online recruitment agency

working fewer ordinary weekly or monthly hours compared with full-time employees

part-time permanent employment

additional payments made to workers who are required to work outside of normally accepted working hours

penalty rates

how well the job activities of employees are carried out

performance of staff

a measure of business efficiency comparing output produced with the quantity of inputs. It is calculated using the formula: Productivity = outputs/inputs.

productivity

the process of attracting qualified job applicants — by using advertisements, websites, employment agencies and word of mouth — from which to select the most appropriate person for a specific job

recruitment

monetary payment in return for the work an employee performs

remuneration

the income that a business earns from the sale of goods and services to customers

revenue

a fixed amount paid to an employee each year, which is then divided by 26 to give a fortnightly salary, or by 12 to give a monthly salary

salary

forgoing salary in order to receive another non-cash benefit of equivalent value

salary sacrifice

the process of choosing the candidate who best matches the business’s requirements

selection

the process of finding, acquiring, preparing and retaining the right employee for a position in the business

staffing

the human resource requirements of a business

staffing needs

a system by which contributions are made to a fund that will provide benefits to an employee after retirement

superannuation

an official authorisation for an overseas visitor to enter a country and remain there for a specific period

visa

an hourly or weekly rate of pay

wage

achieving the right amount of time for work and for personal or family life

work−life balance