Chapter 1 Communications

Why study Communication? (3 reasons)

1- improve our skills

2- help us make sense of what happens in our live

3- increase our personal impact

Define Communication

a systemic process in which people interact with and through symbols to create and interpret meanings

What are the Four features of Communication?

1- Process (ongoing)

2- Systemic (occurs in a system)

3- Symbols (anything that signifies another thing)

4- Meanings (significance)

What are the two levels of meaning?

content and relationship

What are the Four Values of Communication

1- Personal Identity and Health

2- Relationship Values

3- Professional Values

4- Cultural Values

We gain BLANK as we communicate with others.

Communication directly influences our BLANK and BLANK.

Communication Skills are essential to effective BLANK.

personal identity

physical, emotion well-being

health care

BLANK is the primary way we connect with others.

Effective communication sustains BLANK
Used to solve problems and resolve BLANK

Used for BLANK

Day-to-Day BLANK is important

Communication

relationship

conflict

self-disclosure

communication

Communication Skills are closely linked to BLANK

Poor communication increases BLANK, BLANK, and BLANK

professional success

mistakes, unnecessary repetition, and inferior productivity

To be effective citizens in a democracy, we must we able to express and evaluate BLANK

effective BLANK in social life requires good communication across diverse BLANK

ideas

participation, cultures

The Linear Model of Communication is a BLANK in which one person acts on another person.

List the five points-

1- who?

2- says what?

3- in what channel?

4- to whom?

5- with what effect?

anything that interferes with the intended communication

noise

The linear model is as follows

In the BLANK of Communication receivers respond to senders, senders listen to receivers

Interactive Model

What are the types of feedback?

verbal or nonverbal

intentional or unintentional

create and interpret within fields of experience

The BLANK mode of communication people often simultaneously send and receive messages

Communication BLANK over time

Communication is subject to potential BLANk from noise

Communication occurs within BLANK

Transactional

changes

interference

systems

Breadth of the Field- 7 types

intrapersonal

interpersonal

group

organizational

health

mass

public

intercultural

Unifying themes

symbols, meaning, critical thinking, ethics and communication

Careers in Communication

education, media production analysis, and criticism, training and consulting, HR, management, research

Digital Media and Comms

Value- maintain personal relationships through social media, job search, civic engagement

drawback- lack contextual clues, delayed feedback, missed meaning