CNA natp modules 1-17

The Patient’s Bill of Rights is:

Provided to all patients/residents upon admission

Consumers of health care are responsible for:

Being honest with the physician

Documents that provide instructions about the patient’s/resident’s wishes for treatment when the patient/resident is unable to communicate their wishes are called:

Advanced Directives

Informed consent means that the:

Patient/resident makes decisions based on full disclosure of procedures, benefits, and risks

Healthcare consumers always have the right to:

Receive respectful and considerate care

Patients/residents may only have visitors during non-visitor hours when:

They are nearing their time

A grievance is:

A complaint

Healthcare workers:

Must be familiar with the Patient’s Bill of Rights

When an elderly person is admitted to the long-term care facility, they have the right to:

Have personal items in their room

The purpose of a long-term care facility is to:

Provide care for persons who cannot care for themselves at home

A resident has been at home with his family all day. Nurse Assistant notices new bruises on the patient’s/resident’s back when he returns. The Nurse Assistant should:

Report the bruises to the licensed nurse

Unintentional wrong in which a person fails to act in a reasonable and careful manner:

Negligence

The following are examples of Bill of Rights except:

Right to hurt another patient or staff personnel

Violating a person’s rights not to have their name, photo, or private affairs exposed or made public without giving consent

Invasion of Privacy

Violating a person’s rights not to have their name, photo, or private affairs exposed or made public without giving consent

Invasion of Privacy

A nursing assistant should discuss a resident’s medical condition:

Only with staff who are involved in the resident’s care

A resident refuses a bath. The nursing assistant should:

Report the refusal to the nurse and document per policy

Bring the Credentia skills test packet

Every clinical day and on the skills test

Which action best shows respect for a resident’s dignity?

Keeping the resident covered during care whenever possible

A resident’s call light is on. The nursing assistant should:

Answer it as soon as possible

A resident is changing clothes to wear for the Bingo Activity. The nursing assistant should:

Offer two different colored shirts and let the resident choose

Which of the following is a physiological need?

Water

What can we use to assess need priorities?

Maslow’s Hierarchy of Needs

Which of the following would be a barrier to effective communication?

Changing the subject each time a patient/resident brings up an uncomfortable topic

Cyanosis

Blue patient, lack of oxygen

Avoiding eye contact when talking to another person and paying attention to his gestures are examples of which type of communication?

Non-verbal

A charge nurse uses a medical word that the Nurse Assistant does not understand. What should you do?

Ask the nurse to explain the meaning

A Nurse Assistant works on the first floor of a skilled nursing facility. The Nurse Assistant’s uncle is a patient/resident on the second floor. Which statement is true about this relationship?

The Nurse Assistant can visit her uncle during lunch time

Which form of communication may reveal the most about a patient/resident’s true feelings?

Body language

What is the most appropriate way to answer a patient’s/resident’s telephone?

“Good morning. Mrs. Gray’s room, this is Mary Jones, Nurse Assistant speaking”

What information must be included when giving an end of shift report?

Facts and specific information that were observed and care given by the Nurse Assistant.

Listening skills are enhanced by:

Empathy

A patient/resident tells the Nurse Assistant that he misses participating in religious activities. The most helpful action by the Nurse Assistant At this time is to:

Allow the patient/resident to talk about their religion and encourage discussion

A confused patient/resident was recently moved to a private room at the family’s request. The Nurse Assistant understands that: 

Any change in routine can produce anxiety in a patient/resident

Information that can be seen, heard, or smelled is called:

Objective data

When charting, it is essential to record:

Safety measures performed

A patient/resident was moved out of her home and into a long-term care facility. She is angry about being moved. How will the Nurse Assistant be most helpful for this patient/resident?

Sit with her and let her express her feelings

Which action is the last step before transferring a telephone call?

Explain that the call is going to be transferred and where

Stress (negative or positive) is best defined as

A response to any demand made on an individual

The Nurse Assistant is assigned to the care of a newly admitted patient/resident who does not speak English. What is the best approach for the Nurse Assistant when beginning care?

Ask the charge nurse to get an interpreter

Which statement is therapeutic communication?

“Tell me more about how you’re feeling.”

Which is an example of nonverbal communication?

Smiling and nodding

Which action shows professional boundaries?

Speaking politely and keeping the relationship professional

A resident has a cultural preference different from yours. The nursing assistant should:

Respect the preference and report needs to the nurse if needed

Mrs. S, the charge nurse, wants blood work results on Mr Jones immediately. Which of the following terms would indicate “immediately” to the lab?

STAT

The Nurse Assistant finds a fire burning in a wastebasket in a patient’s/resident’s room. What should the Nurse Assistant do first?

Remove the patient from the area of the fire

Falls are a common cause of injury. Which of the following might help prevent the patient/resident from becoming injured from falls?

Keep the patient’s/resident’s bed in the low position

Mr. B is receiving oxygen therapy. Which of the following is a rule that should be followed with oxygen therapy?

Do not allow smoking when oxygen is in use

Mrs. A is being placed in a vest device to keep her from falling from her wheelchair. What should the Nurse Assistant do?   

Explain kindly to Mrs. A that the postural supports are being used to help prevent her from falling

When applying postural supports (restraints) the Nurse Assistant should keep in mind that:

Unauthorized (unordered) use of restraints can result in accusation of “false imprisonment”

The Nurse Assistant enters a patient’s/resident’s room and sees the bed is at its highest level. The Nurse Assistant should know that:  

The bed should be placed in the lowest position

RACE is a term representing activities to be carried out in the event of a fire. The “R” stands for which of the following?

Remove the patient/resident

To help prevent fires, the Nurse Assistant should:   

Report frayed electrical cords immediately