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Business
An organisation that attempts to satisfy the needs and wants of the community by providing goods and/or services.
Good
An item that businesses produce that can be seen and touched.
Service
An intangible product that is performed for someone by another person. An example is a consultation provided by a dentist.
Profit
The difference between revenue earned and total expenses for the period.
Inputs
The resources (such as labour, finance, raw materials and equipment) that a firm uses to create outputs.
Finance
The process of providing and managing the funds that are needed so that goods can be produced and services provided.
Outputs
The goods and/or services produced using various inputs.
Product
A good, service or idea that can be exchanged in the market. It includes all tangible and intangible features, such as size, colour, image and warranty.
Management
The people responsible for running the organisation.
Accountability
The process whereby managers are answerable to particular groups affected by the activities of the business.
Ethics
Standards of behaviour and moral position, which influence the choices and decisions the person makes; what is seen as right or wrong for a business based on the values of management, employees and the community.
Expenses
All the costs incurred in earning revenue; this could include wages, the cost of marketing and the purchase of materials and stock.
Wage
An hourly rate of pay; may include
overtime payments for work done outside
normal hours.
Small business
A business that
employs fewer than 20 people (Australian
Bureau of Statistics classification).
Net profit
The final amount of revenue
remaining after all expenses have
been paid.
Entrepreneur
An individual who has
developed certain ideas and is willing to
take a risk to implement them through a
business.
Economy
A system where governments,
businesses, consumers and other
relevant organisations interact to satisfy
the needs of society.
Global business
A business that often
sells its products across many countries.
Downsize
To decrease the scale of
operations - for example, through
a reduction in the number of staff
employed.
Redundancy
Workers are made
redundant when their labour is no
longer needed. This may be a result of
the business downsizing, restructuring
or introducing technology to perform the
workers' role. The business may ask
workers to volunteer to leave (voluntary
redundancy) or their employment may be
terminated (involuntary redundancy).
Brand
A name, design or symbol that distinguishes a particular product from the product of another business.
Price
The money value or cost to the
consumer of buying a good or service.
Quality
The extent to which employees
are working to the best of their ability
within the business and the extent to
which outputs are free from errors.
Innovation
The process of introducing a
new product or improving an existing one
through new ideas, methods, systems
and procedures.
Marketing
The process of developing
a product and implementing a series of
strategies aimed at correctly promoting
and pricing the product and distributing
it to a core group of customers.
Strategy
A plan designed to achieve a
goal or objective.
Competitive advantage
Those
features of a product or business that
provide it with an advantage over its
competitors.
Goals
Targets to work towards
in the longer term; the overall
accomplishments that an
organisation plans to achieve.
Goals are realistic, achievable
and measurable.
Shareholders
Owners of a
company; they provide the capital
that allows the company to
operate.
Dividend
The income earned
from owning shares in a company.
It is usually paid every three or
six months, and is based on the
profits the company makes.
Large business
A business that
employs 200 or more people (ABS
classification).
Small business
A business that employs
fewer than 20 people (ABS classification).
Revenue
All funds flowing into the
business; may include sales receipts
and fees for services, rent, interest from
investments and dividends from shares
in other businesses.
Micro business
A business that
employs fewer than five people (ABS
classification).
Medium-sized business
A business
that employs between 20 and 199 people
(ABS classification).
Local business
A business that
operates within a local area.
National business
A business that
operates across an entire country.
Global business
A business that often
sells its products across many countries.
Transnational business
A business
that operates in many countries. Its
goods and services are produced and
sold in a number of different countries.
Primary industry
Businesses involved
in the acquisition of raw materials,
including natural resources.
Secondary industry
Businesses that
use raw materials as well as labour and
capital equipment to create finished
products.
Tertiary industry
Businesses whose
prime function is related to providing
a service.
Quaternary sector
Tertiary sector
businesses that provide information
services to their customers and
businesses, which enable the transfer
of information.
Quinary sector
Tertiary sector
businesses that provide services
traditionally performed in the home.
Legal structure
How the ownership of
the business is registered.
Sole trader
An unincorporated business
with one owner.
Unincorporated businesses
Sole
traders and partnerships. These are
businesses that are not companies
because they have not gone through the
legal steps for incorporation.
Owner's equity
The owner's financial
claim on the assets of a business. It
is the original investment the owner
made into the business by contributing
capital or buying shares, plus any
profit the business makes. Also called
proprietorship or proprietor's funds.
Financial institutions
Organisations
such as banks and finance companies
that collect funds from savers to lend to
businesses and other borrowers.
Unlimited liability
If a business
has unlimited liability, the owner of
the business is personally responsible
(liable) for debt incurred by the business.
Assets
All the resources owned by and
under the direct control of a business or
individual.
Partnership
An unincorporated
business with more than one owner.
Private company
A business that
has limited liability and between one
and 50 owners.
Shareholders
Owners of a company;
they provide the capital that allows the
company to operate.
Limited liability
If a business
has limited liability, the owners
(shareholders) are not personally
responsible for the debt incurred by
the business.
Accounting
The process of collecting
and analysing the financial information
of a business and then communicating
the financial results to relevant
stakeholders.
Public company
A business that
is listed on the Australian Securities
Exchange and has ownership open to all
members of the public. Public companies
have limited liability.
Dividend
The income earned from owning shares in a company. It is usually paid every three or six months, and is based on the profits the company makes.
Prospectus
A document that describes
the nature of the business, its financial
performance and possible risks that
the business may face. It is issued to
potential investors.
Packaging
Provides protection for
a product and attracts interest in the
product.
Government enterprise
A business
set up by the government.
Privatisation
A process transferring
the ownership of a government business
to the private sector by issuing a
prospectus and listing the business on
the Australian Securities Exchange as a
public company.
Demutualisation
The process of
offering shares in a business to
members. The organisation becomes a
shareholder-based organisation rather
than an organisation controlled by
members.
Stakeholders
People and/or
organisations that are affected by the
decisions or actions of a business.
Economic cycle
The fluctuation of
consumer and business spending over a
period of time.
Gross domestic product (GDP)
The
measure of the total value of all goods
produced and services provided within a
country's domestic economy in one year.
Economy
A system where governments,
businesses, consumers and other
relevant organisations interact to satisfy
the needs of society.
Unemployment
A person is considered
to be unemployed if they are not currently
employed but are actively seeking work -
either full-time or part-time.
Inflation
The rate at which the cost
of goods and services is rising, which
affects the value of currency: as prices
go up, the same amount of money will
buy less.
Fiscal policy
Government actions,
such as the use of taxation (revenue)
and expenditure, that are intended to
influence the level of economic activity
in Australia. Mainly operates through the
Commonwealth Budget.
Monetary policy
Actions taken by the
Reserve Bank to influence the level of
interest rates in the Australian economy.
Microeconomic reform
Policies
developed by the government to promote
greater competition within a particular
industry.
Reserve Bank of Australia
The federal government's bank and the financial tool it uses to manipulate economic growth.
Deregulation
The government's
removal of or reduction in controls and
regulations on an industry or sector
of the economy or market in order to
achieve greater competition.
Debt finance
Funds borrowed from
a bank, an investor or another firm. It
involves a contractual agreement that
specifies the need to repay the principal
as well as interest, and states the set
period of time over which the debt must
be repaid.
Equity finance
Internal sources of
finance - that is, finance provided by
the owners, who can give the business
start-up capital or can contribute cash
by buying shares. It also refers to any net
profit reinvested in the business.
Demographics
The study of particular
features of the population, such as age,
sex, income and cultural background.
Common law
Based on custom or court
decisions.
Negotiation
A process involving two
or more parties attempting to reach
agreement and/or resolve a problem or
conflict through direct discussion. It may
involve a neutral third person, such as a
negotiator or mediator.
Goods and services tax (GST)
A tax
introduced by the federal government
in 2000. It is a tax of 10 per cent on the
cost of all inputs used in production.
Privatisation
A process transferring
the ownership of a government business
to the private sector by issuing a
prospectus and listing the business on
the Australian Securities Exchange as a
public company.
Proactive
Anticipating changes in the
business environment and, in response,
making adjustments to the business,
ensuring that it can take advantage of
opportunities and minimise threats.
Business plan
A written document
setting out the details of a business
and its products, including its market
and industry, as well as its goals and
objectives and its strategies to achieve
them. It is a complete analysis of the
business.
Opportunities
External environment
factors of which a business could take
advantage.
Trade unions
Organisations that aim
to protect and promote the interests and
working conditions of employees.
Employer associations
Organisations
that aim to promote the interests
of employers within the business
environment.
Communication
The exchange of
information between people; includes
talking, listening and understanding
what is being said.
Training
Any activities that are aimed
at improving an employee's present and
future performance in the workforce.
E-commerce
Electronic commerce; the
use of electronic communications (such
as the internet) to carry out business.
Oligopoly
A market situation whereby
there are only a limited number of
suppliers to the market, meaning there
is less pressure on businesses to offer
low prices.
Monopoly
A situation where there is only one firm in the marketplace.
Tariff
A tax on imported goods that
earns revenue for the government and
increases the price of the import, making
it less attractive to buy when compared
with locally made alternatives.
Quota
A limit on the quantity of
a product that can be imported. It
is a trade barrier that reduces the
competition faced by a domestic
producer.
Free trade agreements
Agreements
that allow the export and import of goods
and services between member countries
to proceed without restrictions.
Importing
The purchase of goods or
services from other countries for use in
the domestic sector. Imported goods or
services are called imports.
Exporting
The sale of goods or services to other countries. Goods must be transported to the country where they will be sold, but services do not need to be transported. Exported goods or services are called exports.
Outsourcing
A firm making a
commercial arrangement for another firm
to perform one of the support services
that it once performed itself - for
example, advertising.
Target market
The focus of the firm's
marketing strategy. It will include
existing as well as potential customers.
Non-core business functions
The activities of a business that are not
directly related to its main activity but
need to be performed, such as security
and IT support.
Recruitment
The stage in the human resource cycle that involves identifying staffing needs, seeking applications and selecting new employees.