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social perception
an active cognitive process (or set of processes) through which we know, understand, and judge others
process of social perception
situational stimulus → perceiver’s subjective impression of stimulus → perceiver’s judgement/behavior response
effect of stimulus is…
…mediated by impression of stimulus
perceiver assesses target person’s ____ ____ ( ____ )
affective state (nonverbal behavior)
what are some nonverbal behaviors?
facial expression (5 basic emotions)
eye contact
body language (posture, gesture, emblems)
detecting deception (micro-expressions, interchannel discrepancies, exaggerated facial display)
nonverbal behavior - cognitive tuning model
neutral/serious faces elicit systematic processing
positive/happy faces elicit heuristic processing
attribution
perceiver assesses cause of target person’s behavior
Kelley’s ANOVA model - 3 components
to make attribution, perceiver compared observed behavior event to:
other actors (consensus)
other situations (consistency)
other stimuli (distinctiveness)
what is a flaw with the ANOVA model?
assumes that we have unlimited cognitive resources, allowing us to engage in systematic analysis
Gilbert 3-stage model
stage 1: categorize behavior
stage 2: trait/dispositional inference
stage 3: correct for situation, if person has the capacity to think more critically about situation/cause of behavior
theory of correspondent inference
a person’s behavior reflects their stable traits when their behavior (1) is freely chosen; (2) yields distinctive, uncommon effects; (3) is low in social desirability
fundamental attribution error
the tendency to assume that a target person’s behavior is caused by their dispositional characteristics
actor-observer bias
when the perceiver is observing the actor, they make dispositional attributions for their behavior…when you observe your own behavior, you attribute it to situational factors
self-serving/egocentric bias
when something positive happens, we attribute it to our dispositions…when something negative happens, we attribute it to our situational factors
just-world hypothesis
we want to believe that the world is just/fair…if we do good, we will get positive outcomes in life; if we do bad, we will get negative outcomes in life
if something negative happens, we attribute the behavior to the person being “bad”
why do we want to believe the just-world hypothesis?
because we do not want to believe that negative outcomes can happen to us
impression formation
perceiver combines information to form a summary judgement/impression
impression management
the desire to make a favorable first impression
self-enhancement: increase appeal to others
other-enhancement: make target person feel good
Solomon Asch - primacy effect
when we’re combining multiple pieces of information, first impressions count more heavily
what was Asch’s experiment?
those who read the positive traits found the person more favorable compared to those who read the negative traits first
Anderson’s weighted average model
when forming an impression, it is an average of all the information you have about a person
some pieces of information are weighed more heavily than others
Asch - gestalt model
image of the whole is more positive than image of each part/average
memory-based impression formation
retrieve information from LTM when forming an impression
on-line impression formation
updating impression as you learn information, retrieve pre-made impression