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6 Terms

1
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Businesspeople are more likely to accept a new idea if the idea will…

Improve a situation

2
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Using a pleasant tone of voice with customers is especially important when…

Delivering bad news

3
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What type of business policy is most likely to attract customers to the business?

Product

4
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The easiest way to learn your company's brand promise is to…

Ask your manager or supervisor

5
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Which of the following is true of maintaining an inventory of supplies?

Using proper, approved inventory processes helps to ensure that you won't run out of supplies

6
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