Engineering Management Module 1

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Management

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112 Terms

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Money

Manpower

Materials

Machine

Methods
5 M's of Management
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Engineering
application of knowledge gained from research, experience, and practice of mathematical and natural science
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Management
set of activities focused at the resources of an organization in order to effectively achieve organizational objectives
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Engineering Management

\
tip: uses the word specialized
specialized form of management required to successfully lead engineering personnel and projects
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Engineering Management
the activity combining “technical knowledge with the ability to organize and coordinate worker power, materials, machinery, and money
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Managers
those in positions of authority who make decisions
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Managers
someone who plans and makes decisions, organizes, leads, and controls human, financial, physical, and information resources
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Organization
a group of two or more individuals that exists and works to achieve widely held goals
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efficient
using resources wisely and without unnecessary waste
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effective
doing the right thing successfully
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Objective
setting the goals for the achievement of which management tasks are driven
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Effective Management
only possible by setting goals that are aligned with the common objectives of the organization
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money
\- financial resources of an organization

\- most critical and all-purpose resource of every organization
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manpower
\- human resources of an organization

\- all personnel employed in an organization
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materials
resources used by individuals to fulfill the organization's goals
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machines
resources that help facilities to perform all activities towards the achievement of the objectives
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methods

\
tip: tip: normal (learn the difference with method)
normal and prescribed ways of doing things
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people
the managers and manpower
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Objective

Financial, Human and Material Resources of Management

People
basic elements of management
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Frederick Taylor
father of modern management
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Frederick Taylor
he sought to reduce the time a worker spent on each task
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Frederick Taylor
was the first to suggest that the primary functions of managers should be planning and training
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1909
the year when The Principles of Scientific Management was issued
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The Principles of Scientific Management
book where Taylor proposed that if workers were optimized and simplified, productivity would increase
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Frank and Lillian Gilbreth
came up with the idea of filming workers to analyze their motions
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1\. Scientifically study each part of a task and develop the best method for performing it

2\. Carefully select workers and train them to perform each task

3\. Cooperate fully with workers

4\. Managers analyze and plan work; workers actually perform the tasks
4 Principles of Scientific Management
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Max Weber
he was convinced that organizations based on rational authority were most competent
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Bureaucracy
a type of rational organization where authority was given to the most competent people
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authority
the power to hold people accountable for their actions
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1\. Authority is the power to hold people accountable for their actions.

2\. Positions in the firm should be held based on performance, not social contacts.

3\. Position duties are clearly identified so that people know what is expected of them.

4\. Lines of authority should be clearly identified such that workers know who reports to who.

5\. Rules, standard operating procedures (SOPs), and norms guide the firm's operations.
5 Principle of Bureaucracy
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Henri Fayol
\- desired that managers be accountable for more than just increasing production

\- thought that successful companies were bound to be happy and empowered workers, and thus effective management
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General and Industrial Management
book published by Henri Fayol in 1916
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Henri Fayol
he believed that successful businesses included satisfied and motivated employees, as well as effective management
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1916
year when Fayol published his book
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Foresight

Organization

Command

Coordinate

Control
5 Duties of Management
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Planning

Organizing

Leading

Controlling
4 Functions of Management
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foresight
create a plan of action for future
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organization
provides the resources to implement the plan
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command
select and lead the best workers
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coordinate
make sure the diverse efforts fit together
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control
verify whether things are going according to plan and make corrections where needed
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Division of Work
specialization helps the individual to build up expertise
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Authority
power to issue orders
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Discipline
promotes consistent rules and regulations aimed at achieving good discipline and compliance among employees
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Unity in Command
employees are only expected to be accountable to one immediate supervisor or superior
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Unity in Direction
there should be only one plan, one objective, and one head for each of the plans
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Subordination of Individual Interest to General Interest
management must see that the goals of the firms are always paramount
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Renumeration
both workers and management should have a fair wage and justifiable
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Centralization
decision-making should be centralized
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Scalar Chain
a hierarchy is necessary for unity of direction
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Order
\- material order and social order

\- rule of giving every material its right position in the organization
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Equity
treating employees fairly
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Stability of Tenure
employees work better if job security and career progress are assured to them
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Initiative
help employees feel more engaged with an organization and improve their workplace satisfaction
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Espirit de Corps
management must foster the morale of its employees
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Espirit de Corps
French phrase which means enthusiasm and devotion among a group of people
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Division of Work

Authority and Responsibility

Discipline

Unity of Command

Unity of Direction

Subordination of Individual Interest

Remuneration

The Degree of Centralization

Scalar Chain

Order

Equity

Stability of Tenure of Personnel

Initiative

Espirit de Corps

\
DEAD TRIES SUSO U
14 Principles of Management
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Henry Gantt
made the Gantt Chart and the Task and Bonus System
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Gantt Chart

Task and Bonus System
two key contributions to Classical Management Theory by Henry Gantt
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Gantt Chart
system that offers a visual representation of what happens during a project
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project breaks down into tasks

when each task will begin and end

how long

who's assigned

how tasks relate

when important meetings, approvals, or deadlines need to happen

how work is progressing

full project schedule
Gantt Chart benefits
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Mary Parker Follett
\- mother of modern management

\- believed that management was the art of getting things done through people

\- offered valuable insight on the importance of "powering with" rather than "powering over"
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Direct Contact

Early Stages

Reciprocal Relationship

Continuous Process
Follett's Principles of Coordination
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Direct Contact
helps organization avoid conflict and misunderstandings
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Early Stages
no employee should feel less important than the next; each has a significant role that compliments the roles of others
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Reciprocal Relationships
no one person should be trying less or more than the other
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Continuous Process
coordination must be maintained
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Integration

Power With

Group Power
Follett's Theory of Management
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Integration
workers of all levels should integrate to reach organization's goals
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Power With
workers should practice co-active power rather than delegating power to certain individuals
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Group Power
should be valued over personal power
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Project

\
tip: project is a process
\- temporary process that has clearly defined start and end time developed to accomplish a well-defined objective

\- group of interrelated activities, constrained by time, cost and scope
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Temporary

Unique
Project Characteristics
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Temporary
means it has definite start and finish
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Unique
project/service is different in some distinguishing way
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Project Management

\
tip: it is an organization
\- unique process consisting a set of coordinated and controlled activities with start and finish dates

\- temporary organization that is needed to produce a unique and predefined outcome or result at a pre-specified time
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A temporary organization

Coordinated and controlled activities

A time and cost constrained operation

Application of knowledge, skills, tools, and techniques
Project Management Characteristics
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Initiation
stage where a project is approved and financed as an idea
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Planning
development of detailed plans required to managae the implementation of the project
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Implementation

\
tip: necessary actions
taking all necessary actions to ensure the activities in the project plan are completed
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Monitoring
measuring the progress of a project against its objectives
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Handle projects effectively

Define the project and agree with the customer

Plan and assess resource needs for the project

Estimate project cost and make proposals

Plan and schedule activities in a project

Allocate the right resource at the right time

Assess risk and failure points and make back up plans

Lead a project team effectively and communicate well
Importance of Project Management (mahahaba)
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Adapt
learns and adapts the the method, and approaches and determines what works best for the project
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Objectives not properly defined

Insufficient planning and coordination

Poor estimation of duration and cost

Incomplete, unrealistic, and outdated plans

Lack of communication

Inadequate definition and acceptance of roles

Poor commitment to the project

Weak control processes

Lack of risk analysis

Lack of good quality controls
Project Challenges (mahahaba)
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Closing
when the project has achieved the planned objectives and all deliverables have been completed
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Internal Environment

External Environment
two strong factors projects are influenced by
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Internal Environmental
conditions that the organization has established for the project work
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External Environment
conditions that the project has little or no influence to change
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policies and procedures

compensations

benefits

standards

access and use of technology

norms

values

politics

general organization culture
examples of Internal Environment (Module 1)
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donor and government requirements

international or local regulations

local infrastructure

limited availability of skills

competitive labor market
examples of External Environment (Module 1)
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Process

People

Tool
Project Ecosystem (3)
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Process

\
tip: learn the difference with method
determine how the work needs to be accomplished
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Tool
techniques and devices selected by the organization
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People
skills and capabilities of the people in charge of managing the project
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Initiation

Planning

Implementation

Monitoring

Adapt

Closing
Project Management Cycle
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Scope

Schedule

Budget

Quality
Project Constraints (4)
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Scope
boundaries of the project
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Schedule
time to complete the project
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Budget

\
tip: funding (learn the difference with money)
funding available to cover all expenses
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Quality
delivering the project outcomes according to the expectations of the stakeholders