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it refers to the goods & service offered by the organization
PRODUCT
personal consumpton
CONSUMER GOODS
goods intended for consumption
INDUSTRIAL GOODS
have a physical form that can be touched and seen (durable & non)
TANGIBLE GOODS
service / services are essential (want/satisfaction)
INTANGIBLE GOODS
goods that are used for a long period of time
DURABLE GOODS
goods that are normally consumed in one go or last for a few uses
NON-DURABLE GOODS
second most significant marketing mix item
PRICE
the retail are calculated in large quantities of goods by applying an appropriate profit margin to the costs
COST
it has a big influence on the price
DEMAND
the price change by the competitor
COMPETITION
prices of some essential products are regulated by the government under the essential commodities act
GOVERNMENT REGULATION
A firm may have different marketing objectives such as maximization of profit, maximization of sales, bigger market share, survival in the market and so on. The prices have to be determined accordingly.
MARKETING OBJECTIVES
The products are made to sell to customers. These must be made available to customers at a location where they can make transactions conveniently.
PLACE
Stage distribution channel exists where there is a direct sale of goods by the producer to the consumer.
ZERO STAGE
The manufacturers sell their goods to retailers who in turn sell it to the consumers.
ONE STAGE
This is the most used channel of distribution for the sale of consumer goods. In this case, there are two middlemen used, namely, the wholesaler and the retailer.
TWO STAGES
When the number of wholesalers used is large and they are scattered throughout the country, the manufacturers often use the services of mercantile agents who act as a link between the producer and the wholesaler.
THREE STAGES
There are many aspects of the market that determine the choice of channel of distribution.
NATURE OF MARKET
It has considerably affected the choice of channel of distribution.
NATURE OF PRODUCT
A firm having enough financial resources can afford to its own a distribution force and retail outlet.
NATURE OF COMPANY
If right kind of middlemen having the necessary experience, contacts, financial strength, and integrity are available, their use is preferred as they can ensure success of newly introduced products.
MIDDLEMEN CONSIDERATION
Prefers to the process of informing and persuading the consumers to buy certain product.
PROMOTION
The most used tool for informing the present and prospective consumers about the product, its quality, features, availability, etc.
ADVERTISING
This is a non-paid process of generating wide range of communication to contribute a favorable attitude towards the product and the organization.
PUBLICITY
It is a direct presentation to consumers or prospective purchasers of the product. It refers to the use of salespeople to persuade consumers to act favorably and purchase the product.
PERSONAL SELLING
It applies to short-term and temporary opportunities to purchase new products or to promote trials.
SALES PROMOTION
In addition to the executive team, there are people who are responsible for designing the company's products and services. Companies will take time to hire people with skills and experience in the field in which they work.
PEOPLE WHO MAKE THE PRODUCTS
They are the people who have to decide what their clients want and the best way for them to get what they want. Marketing efforts concentrate on lead generation and prospects.
PEOPLE WHO BRING THE PRODUCTS TO CONSUMERS
Companies, no matter how small or large their products and services are, require customer service. They can treat their customer contact points in the right way. This could make or break an agreement for many customers.
PEOPLE WHO WILL TALK TO CUSTOMERS
It involved in a product’s delivery will significantly affect the customer’s experience, level of satisfaction, and lifetime value to your business.
PROCESS
The final P refers to the physical context and paraphernalia (such as receipts, “thanks for ordering” cards, confirmation emails, and PDF invoices) that come along with the product.
PHYSICAL EVIDENCE
It is all about ensuring every component involved with the product adheres to the same brand values as the product itself.
PHYSICAL EVIDENCE