Barriers to Communication (ch4)

Paying attention to the ________ provided can help create an atmosphere that allows both parties to communicate effectively.

amount of privacy

A(n) ________ may influence how you communicate.

lack of confidence

In ________, a pharmacist counselling a patient is considered the legal and ethical thing to do.

Canada

In ________, it is the law to provide counselling to patients on all new medications.

NB

to be aware and overcome them in time

Minimizing barriers required a two-stage process

Paying attention to the ________ provided can help create an atmosphere that allows both parties to communicate effectively.

amount of privacy

A(n) ________ may influence how you communicate.

lack of confidence

In ________, a pharmacist counselling a patient is considered the legal and ethical thing to do.

Canada

In ________, it is the law to provide counselling to patients on all new medications.

NB

Minimizing barriers required a two-stage process

to be aware and overcome them in time

how is the definition of illness a cultural barrier

some patients may not perceive themselves as sick

names 5 culture related barriers

definition of illness, perception of what to do when ill, habits/ customs, perceptions of health care providers

what is a dysfunctional monologue

the conversation you have in your head preventing you from interacting with the patient and possibly missing information

what is an example of an environmental barrier

having the pharmacists out of sight

what is the best way to alleviate time barriers

either schedule a different time or use the phone

name 3 patient barriers that inhibit communication?

false perception of pharmacy staff, belief that the health care profession is impersonal, down playing their condition

how can administrative barriers be fixed?

allowing the pharmacists one on one time with the patient

what professional in the pharmacy are allowed to perform counseling

only the pharmacist

how can pharmacy policies help encourage patient relations

by positioning the pharmacist where the patients are located

how is emotional objectivity be a communication barrier

although empathy is require becoming responsible for the emotional wellbeing is not encouraged