Chapter 20 - Human Resources Management

HITT, Ch 20 Human Resources Management

An HIM technician is paid an hourly rate and is eligible for overtime pay, consistent with the Fair Labor Standards Act. Her position would be classified as which of the following?

Nonexempt

A key feature of the alternative work schedule design, flextime, which of the following?

Based on productivity log, a coder completes 23 charts during a 7.5-hour workday. The performance standard is 4 charts per hour. How many charts did he code per hour?

3 (23 charts/7.5 hours = 3.06 rounded to 3 charts per hour)

To develop a performance standard, a manager calculated a unit’s productivity statistic based on employees’ self-reported data using work tracking forms. Which method did this manager use to develop the performance standard?

Work measurement

Which of the following refers to collective bargaining?

Contract negotiations between a union and an employer

One strategy managers can employ to reduce the cost of voluntary employee turnover includes clear expectations and feedback.

TRUE

Onboarding of new employees involves their socialization into the values and culture of an organization

TRUE

Title VII of the Civil Rights Act of 1964 applies to all employers and prohibits employment decisions based on an individual’s race, color, religion, sex or national origin.

FALSE

A new employee orientation plan includes socialization with other employees:

TRUE

The ADA of 1990 prohibits which of the following?

Employers with 15 or more workers from discriminating against qualified disabled individuals.

Sexual harassment in the workplace applies only to female workers; it can be committed supervisors.

FALSE

In order to be fair and legal, job candidate selection tests should meet standards for both validity and reliability

TRUE

One full-time equivalent (FTE) employee is typically expected to work 2,080 hours in a year

TRUE

The Equal Pay Act requires that men and women in the same workplace receive equal pay for performing equivalent work based on job title.

TRUE

As the director of HIM department, Mrs. Jones is considered part of the hospital management structure, and is not entitled to overtime pay. Under the Fair Labor Standards Act, Mrs. Jones would be classified as an exempt employee.

TRUE

Title VII of the Civil Rights Act of 1964 prohibits discrimination in employment based on an individual’s membership in a labor union.

FALSE

What federal agency was created and implemented as part of the Civil Rights Act of 1964 for the purpose of enforcing laws to prevent job discrimination?

Equal Employment Opportunity Commission

Due to the supervisor’s authority and ultimate responsibility for performance of a unit, he is the only appropriate reviewer of an individual employee’s performance.

FALSE

Human resources management activities focused on developing a pool of job applicants are part of which of the following?

Recruitment

Discrimination in employment based on international unequal treatment of an individual who is a member of a protected class is known as which of the following?

Disparate treatment

Title VII of the Civil Rights Act of 1964 applies to all employers with 15 or more employees and prohibits employment decisions based on an individual’s race, color, religion, sex, or national origin.

TRUE

Which policy ensured that the minimum penalty appropriate to the level of employee offense is applied?

Progressive penalties

The National Labor Relations Act formed the ___ as the federal agency enforce labor law.

National Labor Relations Board

What law provides employees the opportunity to purchase health insurance for a given period of time after they have been laid off?

Consolidated Omnibus Budget Reconciliation Ac

Discriminatory employment practices include which of the following?

Denial of employment based on religion

The federal Age Discrimination in Employment Act of 1967 prohibits age discrimination against job applicants or workers age 40 and older; this law ended the hiring practice known as bona fide occupation qualification (BFOQ) based on age.

FALSE

The federal Age Discrimination in Employment Act of 1967 prohibits age discrimination against job applicants or workers age 50 and older; this includes hiring, compensation, and other employment based on age.

FALSE

What law requires employers to create a safe work environment and to ensure that employers receive safety training?

OSHA

An appraisal form using a numerical scale that lists traits with a range of performance for each is the ___ method.

Graphic rating

By law, supervisors are excluded from an employee union bargaining unit.

TRUE

Dismissal is a broad term that includes both voluntary termination of one’s employment and involuntary separation of employment by the employer.

FALSE

You research the performance of HIM staff at other organizations and use this information to develop performance standards for your staff; this is known as which of the following?

Benchmarking

The ethical principle of ___ recognizes the importance of treating people fairly and applying rules consistently

Justice

Which policy ensures that the minimum penalty appropriate to the level of employee offense is applied?

Progressive penalties

In a structured interview, each candidate for a job is asked the same questions, planned in advance. Candidates are asked open-ended questions, encouraged to volunteer information.

FALSE

Consistent with the Americans with Disabilities Act of 1990, a reasonable accommodation for an employee with a vision impairment might include installation of additional workspace lighting and a larger computer monitor.

TRUE

Which of the following federal laws prohibits employers from interfering with employees’ rights to form labor unions and bargain collectively?

National Labor Relations Act (NLRA)