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W&O Psychology

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17 Terms

1

W&O Psychology

Specialization focused on applying psychological principles to understand people in the workplace.

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2

Scientist-Practitioner Model

Combines research and practice in W&O psychology, emphasizing both scientific inquiry and practical application.

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3

General Purpose Technologies (GPTs)

Technologies that significantly impact the economy and society; 23 true GPTs have been invented, with 9 in the last 125 years.

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4

Definition of W&OP

Focuses on individual-group dynamics, organizational interactions, and environmental relationships, emphasizing descriptive analysis.

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5

Early Years of W&O Psychology

Traced back to Wilhelm Wundt’s lab, with key figures like Hugo Munsterberg and Walter Dill Scott promoting psychology in industry.

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6

World War I Testing

Introduced Army Alpha and Beta tests for personnel selection, emphasizing productivity and efficiency.

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7

Scientific Management

Frederick Taylor's approach to management using logical principles, advocating for the best person for the job based on efficiency.

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8

World War II Contributions

W&O psychology aided in selecting enlistees and redesigning airplane cockpits for standardization.

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9

Cheaper by the Dozen

Frank and Lillian Gilbreth's time and motion studies using film to improve work efficiency; first Ph.D. in industrial psychology.

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10

Bureaucracy

Max Weber's rational approach to organizational structure, emphasizing hierarchy, clear rules, and technical skills.

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11

Principles of Organization

Henri Fayol's rational design principles, including planning, hierarchy, and communication, with criticisms of overlooking employee influence.

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12

Human Relations Era

Focused on workers' feelings and attitudes, emphasizing the importance of social needs and relationships in productivity.

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13

Neo-Human Relations Movement

Chris Argyris and Douglas McGregor's focus on motivation and leadership, contrasting earlier industrial psychology views.

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14

Systems Theory

Fred Emery and Eric Trist's model viewing organizations as open systems with input, transformation, output, and feedback.

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15

Contingency Theory Approach

Paul Lawrence and Jay Lorsch's theory that organizational structure depends on situational contingencies and environmental factors.

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16

Civil Rights Era

Focus on fairness in hiring practices post-1964 Civil Rights Act, leading to diversity management in organizations.

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17

High-Tech HR Era

Transformation of HR processes through technology, enabling electronic applications and immediate testing results.

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