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W&O Psychology
Specialization focused on applying psychological principles to understand people in the workplace.
Scientist-Practitioner Model
Combines research and practice in W&O psychology, emphasizing both scientific inquiry and practical application.
General Purpose Technologies (GPTs)
Technologies that significantly impact the economy and society; 23 true GPTs have been invented, with 9 in the last 125 years.
Definition of W&OP
Focuses on individual-group dynamics, organizational interactions, and environmental relationships, emphasizing descriptive analysis.
Early Years of W&O Psychology
Traced back to Wilhelm Wundt’s lab, with key figures like Hugo Munsterberg and Walter Dill Scott promoting psychology in industry.
World War I Testing
Introduced Army Alpha and Beta tests for personnel selection, emphasizing productivity and efficiency.
Scientific Management
Frederick Taylor's approach to management using logical principles, advocating for the best person for the job based on efficiency.
World War II Contributions
W&O psychology aided in selecting enlistees and redesigning airplane cockpits for standardization.
Cheaper by the Dozen
Frank and Lillian Gilbreth's time and motion studies using film to improve work efficiency; first Ph.D. in industrial psychology.
Bureaucracy
Max Weber's rational approach to organizational structure, emphasizing hierarchy, clear rules, and technical skills.
Principles of Organization
Henri Fayol's rational design principles, including planning, hierarchy, and communication, with criticisms of overlooking employee influence.
Human Relations Era
Focused on workers' feelings and attitudes, emphasizing the importance of social needs and relationships in productivity.
Neo-Human Relations Movement
Chris Argyris and Douglas McGregor's focus on motivation and leadership, contrasting earlier industrial psychology views.
Systems Theory
Fred Emery and Eric Trist's model viewing organizations as open systems with input, transformation, output, and feedback.
Contingency Theory Approach
Paul Lawrence and Jay Lorsch's theory that organizational structure depends on situational contingencies and environmental factors.
Civil Rights Era
Focus on fairness in hiring practices post-1964 Civil Rights Act, leading to diversity management in organizations.
High-Tech HR Era
Transformation of HR processes through technology, enabling electronic applications and immediate testing results.