Non-Protocols

POHELP

A PO needs immediate help.

Call-Taker will need to get the ADDRESS and ENTER a POHELP RUN and then STAND and YELL (OFFICER NEEDS ASSISTANCE AT LOCATION).

FOHELP

A Firefighter needs immediate help,

Call-Taker will get ADDRESS and ENTER A FOHELP RUN then STAND and YELL (FIREFIGHTER NEEDS ASSISTANCE AT LOCATION)

ARMSEC

Armed Security needs immediate police response.

Call-Taker needs to get ADDRESS and ENTER ARMSEC RUN the STAND and YELL (ARMSEC SECURITY NEEDS ASSISTANCE AT LOCATION)

911CALL

Calls with actionable location data, no voice contact and nothing heard.

Send w/ PH2 and Rapid SOS

911EMER

Calls with PH2 location, no voice contact made but clear sounds of distress heard.

UNK

911 Calls where the caller gives the location verbally and disconnects the line.

KEY: Have to be given location.

UNKF

911 Calls where the caller gives the location verbally and needs fire but nothing additional and disconnects the line.

EMS

Caller gives location and needs medical but disconnects before we have enough information for a protocol type/code.

988TRANS

Mental health crisis transferred to 988 where no police/fire response is needed.

ADV

Calls that require no police/fire/medical response but still need to be documented.

APO

Calls from an officer requesting information, ie Address hx, jurisdiction check, etc.

FDRILL

Used when a business or school calls to advise they are conducting a fire drill.

Call-Taker with get TIME and DURATION of the DRILL and ask if they will call back when drill is completed.

INFO

Information broadcasts for CPD, ie. Road Closures, Traffic Light Outages, etc.

Do not use for street light outages.

MEDIA

Calls from media.

Always advise them to CONTACT THE PIO then document the call.

RALARM

Robbery Apprehension Alarm/RAP alarm that can be set for a crime scene targeted location. An automated message will play through the radio at PCO4 stating the RAP alarm number and location.

SDET

Special Details.

HAMCO: HC# and log using LT command. (Include officer name, address, name of detail, the units HRS, PO badge #, and phone #). - start at 1,2,3,4100

CPD: The unit will provide detail #. Log them using LR command. (Include officer name, address of detail, and HRS). - start at 1,2,3,410

ST/STARUN

Station run.

Used for runs like checking temporary no parking signs, pick up subpoenas, etc.

TRANS

Calls transferred to another agency.