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collect
Why are you here and what is going on? Tell me a little about yourself.
Assess
How severe is the condition? Is it treatable?
Plan
What is the BEST recommendation for this patient given the facts?
Implement
this is my plan and why. Here is what to expect. Do you agree and understand?
Follow up
give the patient a timeline/plan moving forward
Qu (QuEST)
quickly and accurately collect pt info
E (QuEST)
establish that the patient is a self-care candidate
S (QuEST)
suggest appropriate self-care strategies
T (QuEST)
talk with the patient
Symptoms
what symptoms are you experiencing?
Characteristics
How would you describe the symptoms?
History
Has it happened in the past and what was the outcome? What has been done so far this time?
Onset
When did your symptoms start?
Location
Where are your symptom(s)?
Aggravating factors
What makes your symptoms worse?
Remitting Factors
What makes your symptoms better?
Medications
What medications (RX and OTC and herbals) are you on?
Allergies
What allergies do you have?
Conditions
What medical conditions do you have (ex: past medical history)
SBAR
situation, background, assessment, recommendation
Situation
state patient's age; findings from SCHOLAR
background
what is the patient's PMH, HPI, medications, allergies?; findings from MAC
Assessment
what is your assessment? Any exclusions for self care?
Recommendation
provide med recommendation (dose directions) and follow-up directions
rhinorrhea (seasonal allergies)
"runny nose", watery
Pruitus
itching of eyes, nose, and/or palate
conjunctivitis
red, irritated eyes
non-pharmacologic therapy - seasonal allergies
- avoid allergens
- nasal irrigation
- nasal wetting agents
pharmacologic therapy - seasonal allergies
- anti-histamines
- nasal corticosteroids
- decongestants
non pharmacologic therapy - heart burn
- diet
- smoking cessation
- weight loss
- elevating head at bedtime
- smaller portion sizes
pharmacologic therapy - heart burn
- antacids
- histamine Type 2 receptor antagonists (H2RAs)
- proton pump inhibitors (PPIs)
non-pharmacologic Therapy- pain and fever
- RICE therapy
- relaxation exercises for headaches
- fluid intake for fever and headache
- cool compress, light clothing for fever
pharmacologic therapy- pain and fever
- antipyretic/analgesic (acetaminophen)
- antipyretic/analgesic/anti-inflammatory (NSAIDs)