SAS 3 COMMUNICATING FOR A PURPOSE

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8 Terms

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purposive communication

flow of information or exchange of message guided by an awareness of intent and context

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informative communication

sharing knowledge in an objective and unbiased manner

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persuasive communication

attempting to change the belief of others

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narrative communication

sharing a sequence of events, usually to tell how a problematic situation is resolved

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affective communication

sharing of positive and negative feelings and opinions about things, events, ideas, oneself and others

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personal, academic, and business

forms of context

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verbal communication

  • involves words such as speaking and writing

  • listening and reading comprehension

  • oral and written expression

  • language, call, lecture, email, face to face communication, text

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non verbal communication

  • communicating without words

  • involves body language, tones, and symbols

  • posture, facial expression, gestures, appearance, space, multimedia, silence, body distance, eye contact