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vital signs
metrics (temperature, pulse respiration, blood pressure) used to evaluate a patient's overall health status
chief complaint
primary reason for the office visit
subjective
information gathered from what a patient communicates
medication reconciliation
Comparing the patient's list of medications to the medical record as a safety measure to reduce the risk of improperly prescribing an incorrect or contraindicated prescription, including medication interactions and adverse reactions.
objective
information that can be observed or measured
auscultation
listening with a stethoscope
systolic
measurement of force while the heart is contracting; top number on a blood pressure reading
diastolic
measurement of force while the heart is relaxing; bottom number on a blood pressure reading
orthostatic hypotension
a significant drop in blood pressure during positional changes, particularly when the patient is moving from lying down to sitting or from sitting to standing; also known as postural hypotension
respiration
one complete inhalation and exhalation
pyrexia
fever greater than 100.4 F
anthropometric
related to measurement and proportion of the body
Body Mass Index (BMI)
an individual's weight divided by the square of their height, used to determine weight status
apnea
abnormal, periodic cessation of breathing
arteriosclerosis
thickening, decreased elasticity, and calcification of arterial walls
auscultated
listened to with a stethoscope
bounding
Describes a pulse that feels full because of increased power of cardiac contractions or as a result of increased blood volume
bradycardia
a slow heartbeat; a pulse below 60 beats per minute
bradypnea
abnormally slow breathing
calibrated
determined by or checked against a standard
cerumen
a waxy secretion in the ear canal; commonly called ear wax
Cheyne-Stokes respiration
deep, rapid breathing followed by a period of apnea
chronic obstructive pulmonary disease (COPD)
a progressive, irreversible lung condition that results in diminished lung capacity
diurnal variation
fluctuations that occur during each day
essential hypertension
elevated blood pressure of unknown cause that develops for no apparent reason; sometimes called primary hypertension
febrile
pertaining to an elevated body tempature
fluctuate
to shift back and forth
homeostasis
the internal environment of the body that is compatible with life. A steady state that is created by all the body systems working together to provide a consistent and unvarying internal enviornment
hyperpnea
excessively deep breathing
hyperventilation
abnormally increased breathing
hypotension
Blood pressure that is below normal (systolic pressure below 90 mm Hg and diastolic pressure below 50 mm Hg).
idiopathic
of unknown cause
intermittent pulse
a pulse in which beats occasionally are skipped
larynx
the voice box
lymphedema
a condition in which extra lymph fluid builds up in tissues and causes swelling. It may occur in an arm or leg if lymph vessels are blocked, damaged, or removed by surgery
malaise
a condition of general bodily weakness or discomfort, often marking the onset of a disease
myocardium
the middle layer, and thickest layer, of the heart; composed of cardiac muscle
occlude
to close, shut, or stop up
orthopnea
a condition of difficult breathing unless in an upright position
orthostatic (postural) hypotension
A temporary fall in blood pressure when a person rapidly changes from a recumbent position to a standing position
otitis externa
inflammation or infection of the external auditory canal (swimmer's ear)
peripheral
refers to an area outside of or away from an organ or structure
pulse deficit
condition in which the radial pulse is less than the apical pulse; may indicate peripheral vascular abnormality
pulse pressure
the difference between the systolic and diastolic blood pressures (30 to 50 mm Hg is considered normal).
rales
an abnormal lung sound heard on auscultation, characterized by discontinuous bubbling noises
rhonchi
an abnormal rumbling sound heard on auscultation, caused by airways blocked by secretions or muscle contractions
sinus arrhythmia
An irregular heartbeat that originates in the sinoatrial node (pacemaker).
stertorous
heavy, as related to snoring
syncope
fainting; a brief lapse in consciousness
tachycardia
a rapid but regular heart rate; one that exceeds 100 beats per minute
tachypnea
rapid, shallow breathing
thready
Describes a pulse that is thin and feeble
vertigo
dizziness; an abnormal sensation of movement when there is none
wheezing
whistling sound made during breathing
What are vital signs a key indicator of?
1. homeostasis
What are the 5 factors that can affect vital signs?
1. stress
2. food or liquid intake
3. medical conditions
4. age
5. physical activity
What is a key communication tool among health care professionals?
1. accurate documentation
With what 3 things are children prone to falls and injuries?
1. Sharp objects
2. Choking on small items
3. Touching electrical outlets
What do you maintain with patients until they return to their parent or guardian?
1. Visual and physical contact
What 2 things should restrooms be equipped with?
1. Handrails
2. emergency alert buttons
What 5 things does demographic information include?
1. Name
2. Address
3. Telephone number
4. Insurance information
5. Emergency contact
What is the most common method for patient identification? (2)
1. full name
2. date of birth.
When dealing with financial issues, such as billing , what is the common form of identification? (2)
1. full name
2. last four digits of their social security number
What is also referred to as rooming patients?
1. The patient's screening process
What is the patients screening process?
1. Gathering information from the patient
When does the screening process vary?
1. Depending on the type of visit and amount of information collected during the process.
All patients should have a minimum of what? Including what two things?
1. Screening (chief of complaint) (medication review)
A chief complaint is also referred to as what?
1. Chief concern
What is a chief concern?
1. A subjective information documented in the medical record in the patients own words
What are two examples where the medical assistant states that identifies the reason for the visit?
1. "Please tell me why you are coming in today?"
2. "What brings you to the office today?"
What do you use when recording a patients chief of complaint?
1. Quotation marks when indicating anything directly stated by the patient
What should you routinely ask patients to bring in?
1. All medications or a current list of medications to the office for appointments.
What is reconciliation?
1. Reviewing or checking
Medication reconciliation is a safety measure that reduces what?
1. The risk of improperly prescribing an incorrect or contraindicated prescription.
What is subjective information?
1. Usually described and experienced by the patient and is not measurable
What are 2 sections included in the health record information?
1. Administrative
2. clinical
What are 3 things included in the administrative section?
1. Patient information/ demographics
2. Financial and insurance information
3. Correspondence
What are the 11 things included in the clinical information?
1. Past medical history/ family/ social/ occupational employment
2. Medical history: past illnesses, surgeries
3. Family history: illnesses or disease relevant to the immediate family.
4. Social history: diet, exercise, caffeine intake, smoking, use of alcohol or recreational drugs.
5. Occupational history: ay occupational employment hazard or exposures.
6. Orders/ referrals
7. Clinical data
8. Progress notes
9. Diagnostic imaging information
10. Laboratory information
11. Medication list/ allergies
When can patients develop an allergy?
1. at any time
If a patient has allergies, what do you ask?
1. What allergies and what type of reaction occurred
What do most electronic formats offer?
1. Safety measures of alerting the provider
In a paper chart, what should you flag?
1. The patient's allergy in several areas
The patients allergies are often noted in what?
1. Red ink or using red allergy stickers
What is objective information?
1. Observed or can be measured
What is predispositions?
1. Being susceptible
Clinics request patients to update their medical history forms when?
1. annually
The patients responses can trigger what?
1. The need for a wellness screening or assessment
Question the patient about their occupational history to identify what?
1. Any hazards to which they may have been exposed during their employment
Patients are interviewed regarding their use of what 5 things?
1. Alcohol
2. Tobacco
3. Caffeine
4. Recreational drugs or other chemical substances.
5. Sexual practices
Ask the patient about diet and exercise to provide what?
1. Greater detail regarding their health status
What do you do if a patient refuses to answer any questions?
1. Attempt to ask the question again or document "patient declined to answer" in the patients medical record
What do mental health screenings assess?
1. The patients safety and mental status
For depression screenings, what 3 things do you ask patients?
1. mood
2. thoughts
3. feelings
What does the Patient Health Questionnaire-2 (PHQ-2) focus on?
1. The patients frequency of depressed mood over two weeks
What does the medical assistant proceed to if the patient's response is positive to depression?
1. Patient Health Questionnaire-9 (PHQ-9)
What is the PHQ-9?
1. Additional questions to assess if the patient meets the criteria for a depressive disorder diagnosis
Older adult patients could require what and to evaluate what?
1. A mini-mental examination to evaluate for dementia or other degenerative disorders
What is the most common emotional response for many people?
1. Anxiety
Anxiety can be a response to what?
1. Fear or an unfamiliar situation
What is the GAD-7 questionnaire?
1. For general anxiety and used to screen patients for anxiety