Dutch Bros Flow Test 2024: Essential Terms & Definitions

True or False: We always double cup any drink that's Extra Hot, all Hot Americanos, and all Hot Teas. We never double cup messy drinks or Cold Pours, unless otherwise requested.

true

How many scoops of flavor does a Small Iced Picture Perfect Zero Sugar Added White Chocolate Caramelizer get?

2

Build a Small Iced Zero Sugar Added White Chocolate Mocha (Select all that apply)

1 flat scoop of SF White Chocolate

1 flat scoops of SF Dark Chocolate

2 shots of espresso

Kick Me Milk to the 8 oz line

How many flat scoops does an Iced Kicker get?

1

What is the target shot window for Private Reserve and Decaf Coffee?

15-26 seconds.

True or False: To ensure a frothy head on your Nitro Cold Brew, you just have to wildly shake it as many times as you can before pouring it into your mix cup.

false. rotate 3 times

What is the correct mix line for Kids Iced Drinks?

6

Build a Small Blended Zero Sugar Added White Chocolate Raspberry Soda: (Select all that apply)

1 flat scoop of SF Raspberry

1 flat scoop of SF White Chocolate

Soda to the 8 oz line, full cup of ice, and blend!

How many flat scoops of cream or alternative milks should go in an Americano, Cold Brew, Tea, Sparkling Soda, etc?

2 flat scoops (2 oz)

How many flat scoops of flavor do all Iced and Blended Lemonades get? What about Tea Lemonades?

1

Select all Dutch Faves: (Select all that apply)

Golden Eagle

White Chocolate Mocha

Kicker

Double Torture

9-1-1

Caramelizer

Cocomo

Annihilator

Build a Large Half-Sweet, Zero Sugar Added, Skinny, White Chocolate Double Torture with an Extra Shot! (Select all that apply)

1/3 scoop of Sugar Free White Chocolate

1/3 scoop of Sugar Free Dark Chocolate

1/3 scoop of Sugar Free Vanilla

7 shots of Espresso

Nonfat Milk

Build a Small Oat Milk Mocha Carburetor:

2 flat scoops of Dark Chocolate

2 shots of Espresso

Oat Milk to the 6 oz line

True or False: If a customer requests an iced tea to be made with a tea bag, you will steep the bag in 3 oz. of hot water per tea bag for 1 minute with a max of 6 oz of water unless otherwise requested.

3 oz of water = 1 tea bag

6 oz of water = 2 tea bags

true

What do you do when a customer requests light ice?

Cut the ice amount in half and increase the mix line by half.

True or False: Our Smoothies are dairy free.

true

What non-caffeinated options do we offer? (Select all that apply!)

Shake

Smoothie

Hot coco

Steamer

Lemonade

True or False: When making a Toasted Cold Brew with Limitless Cold Brew, it is important to reduce cold brew by 1 oz to allow for expansion.

true

A Cappuccino made with half froth is also known as a...

Wet Cappuccino

How many flat scoops of flavor does an extra sweet Kids Strawberry Lemonade receive?

2

How many flat scoops of flavor does a Large Iced Strawberry Honey Black Tea receive?

3.

flavor + honey regular amount of flavor.

JUST honey, will only get one scoop no matter the size!

True or False: A Small Hot Zero Sugar Added Double Torture receives 2 flat scoops of flavor because it has a sugar free sauce and sugar free syrup combo. Sauce is BOSS.

true

Who are the founders of Dutch Bros Coffee? (Select all that apply!)

Dane Boersma

Trev Boersma

What flavor goes into an Annihilator?

Chocolate macadamia nut

How many flat scoops of flavor do Zero Sugar Added 9-1-1's get?

1

What flavor goes into a Double Torture?

Vanilla

Where was Dutch Bros founded?

Grants Pass, Oregon

How many flat scoops of flavor does a Medium Blended Zero Sugar Vampire Slayer Black Tea get?

3.

2,3,4 blended teas get more.

If your shots are running shorter than 15 seconds you need to adjust your grind to the ____ to be more _____ (Select all that apply)

right, fine

What dairy free options do we offer?

Oat milk

Almond milk

Coconut milk

How many scoops does a Large Extra Sweet Blended Strawberry Sparkling Soda with Cream receive?

5

What are Dutch Bros 3 core values?

Speed, Service, Quality

What is the correct temperature for a Not-So-Hot?

100 degrees

True or False: All Kids Milks are served as a Cold Pours unless otherwise requested.

true

True or False: each scoop has the ability to measure liquid cane sugar that is equal to packets of raw sugar. For example: 1/4 of a scoop = 1 packet of raw sugar, 1/2 of a scoop = 2 packets of raw sugar, 3/4 of a scoop = 3 packets of raw sugar, and so on.

true

True or False: Both Annihilator and Kicker Freezes receive 2 flat scoops of Kick Me Milk, Freeze, and 1 flat scoop of flavor.

false. only drinks with chocolate milk is added

How many flat scoops of flavor does a Small Hot Zero Sugar Added Coconut Hot Cocoa get?

2

How many flat scoops of flavor do all Iced and Blended Chais get?

1

How many scoops of flavor does a Large Iced Dragon Slayer Lemonade receive?

1

Build a Small Light Iced Zero Sugar Added White Chocolate Double Torture. (Select all that apply)

2/3 scoop of Sugar Free Chocolate

2/3 scoop of Sugar Free Vanilla

2/3 scoop of Sugar Free White Chocolate

4 shots espresso

kick me mix to 12oz line

When a customer orders a Cold Brew, we want to ask if they want Limitless or Nitro Cold Brew! If a customer orders Nitro Cold Brew, we will always use the entire can of Nitro Cold Brew whether it is Iced or Toasted.

!!!

True or False: A Medium Blended Shark Attack Rebel (made with Rebel mix) contains 2 flat scoops of flavor and one flat scoop of Pomegranate float!

true

Build a Large Double Torture Freeze! (Select all that apply)

2 flat scoops of Chocolate Milk

Freeze

1 flat scoop vanilla

2 shots espresso

What is the standard temperature for a warm drink?

125-130 degrees

True or False: If a drink is ordered "Parfait Style" with flavor, you will build the drink in a mix cup to ensure proper flavor profile throughout the whole drink

true

How many scoops of flavor go into a Medium Iced Zero Sugar Added Almond Milk Caramelizer?

2

If a customer orders Small CAN-Blended Rebel or Zero Sugar Blended Rebel, how many scoops of flavor would it get?

2.

True or False: A Small Hot Extra Sweet Zero Sugar Added 9-1-1 gets three flat scoops of flavor.

false

True or False: Our standard temperature for Extra Hot Drinks is 170-175 degrees.

false.

160-175 degrees

Build a Large Iced Extra Sweet Honey Green Tea (Select all that apply)

2 flat scoops honey

Green tea to 16oz line

True or False: ALL 9-1-1's with an Alternative Milk get 1 flat scoop of flavor because of the milk change.

false.

always 2 scoops

Build a Medium (24 oz) Cold Pour 9-1-1 with an Extra Shot!

2 scoops Irish cream

7 shots espresso

Topped off with kick me mix

Build a Medium Warm Half Sweet Zero Sugar Added White Chocolate Mocha with Almond Milk (Select all that apply)

1/2 scoop Sugar Free White Chocolate

1/2 scoop Sugar Free Dark Chocolate

2 shots espresso

Steamed almond milk 125-130

A Small Shake receives ___ flat scoops.

A Medium Shake receives ___ flat scoops.

A Large Shake receives ___ flat scoops.

2,3,4

If a drink made with Chocolate Milk is ordered Zero Sugar Added, what milk will you use instead?

kick me mix

How many Tea Bags does a Large Hot Cinnamon Spice Tea get?

2

Build a Small Almond Milk Birthday Cake Shake: (Select all that apply)

1 scoops white chocolate

1 scoops almond roca

almond milk to the 8oz

Top with Birthday Cake Sprinks! (Hint: All Birthday Cake flavored orders get B-day Sprinks!)

A Drizzle is a sauce hashtag and... (Select all that apply)

goes on top Soft Top or Whip

goes underneath sprinkles

True or False: If a customer has a dairy allergy, we can substitute the Ice Cream Mix in any Blended Chai or Shake with an alternative milk to accommodate for their allergens!

true

If your shots are running longer than 26 seconds you need to adjust your grind to the ____ to be more _____ (Select all that apply)

left, coarse

Build a Small Iced Double Torture Cold Brew with an Extra Shot! (Select all that apply)

1 scoops vanilla

3 espresso shots

2 flat scoops chocolate milk

limitless cold brew

True or False: For a Toasted Nitro Cold Brew from a can, we always serve it in a large hot cup to accommodate for the expansion of the product when heated.

true

Our 3-blend is comprised of beans from which of the following countries?

Columbia, El Salvador, Brazil

True or False: Double Torture and 9-1-1 Cold Brews gets two additional shots of espresso no matter the size.

true

What is the target shot window for White Coffee?

7-12 seconds

How many flat scoops of flavor does a Large Extra Sweet Zero Sugar Added Skinny White Chocolate Kicker get?

3

True or False: If a customer requests a Cold Pour Sparkling Soda or Rebel, you will double the recipe for the appropriate size with no ice.

true

Build a Large Blended Zero Sugar Added, Extra Sweet, Decaf, Double Chocolate Mocha Carburetor with an Extra Shot! (Select all that apply)

6 flat scoops of SF Dark Chocolate

5 shots of Decaf Espresso

Kick Me Milk to the 10 oz mix line

True or False: A Mocha is not a Classic Drink.

true

True or False: For Carburetors with additional shots added, we will always add the additional shots after blending.

true

What year was Dutch Bros founded?

1992

Pre-batched product such as Iced Tea, Lemonade, or Limitless Cold Brew must be tossed after how many days?

7 days

Build a Large Blended White Chocolate and Passion Fruit Sparkling Soda (Select all that apply)

2 flat scoops of White Chocolate

2 flat scoops of Passion Fruit

Soda to the 16 oz line, full cup of ice and blend!

A Cappuccino made with all froth is also known as a...

Dry cappuccino

True or False:

The mix line for a Small Carburetor is 6 oz.

The mix line for a Medium Carburetor is 8 oz.

The mix line for a Large Carburetor is 10 oz.

True

In an Americano or Cold Brew, which of the following statements are true? (Select all that apply)

Light Cream = 1 flat scoop of cream

Regular amount of Cream = 2 flat scoops of cream

Extra Cream = 3 flat scoops of cream

True or False: Skinny also automatically means Zero Sugar Added!

false

True or False: Zero Sugar Added means we always use Nonfat Milk! For example, if a customer orders a "Zero Sugar Added Caramelizer," we will make it with Nonfat Milk.

false

How many scoops of flavor does a Large Vampire Slayer Green Tea Lemonade receive?

1

Build a Small Decaf Caramelizer Carburetor (Select all that apply)

1 flat scoop of Caramel

1 flat scoop of Dark Chocolate

2 shots of Decaf Espresso

Chocolate milk to the 8oz line

How many scoops of flavor does a Small Extra Sweet Marmalade Shake receive?

3

True or False: A Large Iced Lime Rebel Green Tea gets 2 flat scoops of flavor!

true

True or False: A Blended Palm Beach Green Tea Lemonade only receives one flat scoop of flavor.

true

How many scoops of flavor does a Large Iced Mangonada Rebel get?

2

There are a few questions you should always ask before sending an order through if a customer orders a Nitro Cold Brew. What are they? (Select all that apply)

Would you like cream or flavor?

Would you like your Cold Brew over ice or in the can?

Would you like Soft Top on that?

True or False: A Large Blended Orange Green Tea Lemonade gets 4 flat scoops of flavor!

false

What kind of milk does a Large Blended Golden Eagle Chai get?

ice cream mix

If a customer orders a dairy based drink "skinny," you will change the milk to what?

nonfat

What ingredients go in a Small Hot Triple Zero Sugar Added Mocha?

2 scoops SF Dark Chocolate

3 shots espresso

steamed kick me mix

What ingredients go in a Small Hot Zero Sugar Added Kicker?

1 flat scoop SF Irish Cream

2 shots espresso

steamed kick me mix

What ingredients go in a Medium Hot Zero Sugar Added Double Torture?

1 scoop SF Vanilla

1 scoop SF Dark Chocolate

4 shots espresso

steamed kick me mix

What ingredients go in a Small Iced Zero Sugar Added Kicker?

1 scoop SF Irish Cream

2 shots

Kick Me Mix to the 8 oz line

What ingredients go in a Medium Hot Zero Sugar Added 911?

1 flat scoop SF Irish Cream

6 shots

steamed kick me mix

What ingredients go in a Small Hot Zero Sugar Added Double Chocolate Mocha?

3 scoops SF Dark Chocolate

2 shots

Steamed Kick Me Mix

What ingredients go into a Large Blended Zero Sugar Added Caramelizer Carburetor?

2 scoops SF Caramel

2 scoops SF Dark Chocolate

4 shots espresso

Kick Me Mix to the 10 oz line

What ingredients go into a Small Blended Zero Sugar Added Kicker Carburetor?

2 scoops SF Irish Cream

2 shots

Kick Me Mix to the 6 oz mix line

How many scoops of flavor go into a Large Double Chocolate Mocha Carburetor?

5

A Large Zero Sugar Added Annihilator Carburetor contains the following ingredients: (Check all that apply)

4 scoops Sugar Free Chocolate Mac

4 shots

Kick Me to the 10 oz line

What ingredients go into a Medium Blended Decaf Cocomo Carburetor?

1 1/2 scoops Coconut

1 1/2 scoops Dark Chocolate

2 decaf shots

Chocolate Milk to the 8 oz line

What ingredients go in a Large Blended 911?

Freeze

1 scoop Irish Cream

2 added shots