Spotting a business opportunity - Topic 1.2

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19 Terms

1
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What is the world market?

  • Where something is sold

    • A place where goods are traded between customers and suppliers

  • What is being sold

    • Trade in a particular type of product

  • Who it is being sold to

    • The potential customers

2
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What are competitors?

Different businesses that sell the same products in the same market - compete with eachother over sales to customers

3
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What may businesses look into changining about their goods/services to have a advantage over competitors?

  • Price

  • Customer services

  • Quality

  • Product range

  • Location

4
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What are the four customer needs?

  • Quality

  • Price

  • Convenience

  • Choice

5
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How can market research data be used?

To see if a business has any problems or how it might improve

6
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Why do businesses need to understand markets?

  • To see how well they are performing

  • The market size tells a business the number of individuals within the market which are potential buyers or sellers of products

  • Shows the business the total value of products in the market

  • Market research allows a business to find out about their market and their place in it and about their customers

7
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How does market research help businesses?

  • Make a informed decision

    • Eg what products to sell, where to sell them

  • Spot gaps in the market

  • Reduce risks

    • Eg not produce products customers dont want, in the wrong location and price

8
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What is primary research? What are examples of it?

Getting first hand research from customers

  • Observation, questionnaires, focus groups, phone surveys

9
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What can be the disadvantages to primary research examples?

  • May not get a reason for answers - questionnaire

  • People may not respond - questionnaires

  • Phone surveys - expensive

  • Focus groups - quieter people may not give their opinion

10
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What are the advantages to primary research examples?

  • Cheap and accurate - observation

  • Cheap and cant be used to sample large geographical areas - questionnaires

  • High rate of response - phone surveys

  • Faster then individual surveying - focus groups

11
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What is secondary research? What are examples?

Looking at other peoples work to understand the market on a whole and see past trends

  • Market research reports

  • Goverment reports

  • Newspaper articles

  • Internet

12
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What are the advantages of secondary research?

  • Cheap

  • Data is easily found

  • Instantly available

13
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What are the disadvantages of secondary research?

  • Not always relevent to your needs

  • Not specifically about your products

  • Often out of date

14
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How is social media used for market research?

See what is trending or increasing in popularity based on likes, views and comments

15
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What is quantitative data?

Information you can messure or reduce to a number

16
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What is qualitative data?

Information about peoples feelings and opinions

  • Hard to compare but gives a in depth answer

17
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What is market segmentation?

When people in the market are divided into groups

18
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What are the segmentations?

  • Age

  • Income

  • Location

  • Lifestyles - enjoy certain activitys

19
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What does market mapping do?

  • Help business understand its location within the market

  • Find gaps in the market

  • Find competitors