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What is the world market?
Where something is sold
A place where goods are traded between customers and suppliers
What is being sold
Trade in a particular type of product
Who it is being sold to
The potential customers
What are competitors?
Different businesses that sell the same products in the same market - compete with eachother over sales to customers
What may businesses look into changining about their goods/services to have a advantage over competitors?
Price
Customer services
Quality
Product range
Location
What are the four customer needs?
Quality
Price
Convenience
Choice
How can market research data be used?
To see if a business has any problems or how it might improve
Why do businesses need to understand markets?
To see how well they are performing
The market size tells a business the number of individuals within the market which are potential buyers or sellers of products
Shows the business the total value of products in the market
Market research allows a business to find out about their market and their place in it and about their customers
How does market research help businesses?
Make a informed decision
Eg what products to sell, where to sell them
Spot gaps in the market
Reduce risks
Eg not produce products customers dont want, in the wrong location and price
What is primary research? What are examples of it?
Getting first hand research from customers
Observation, questionnaires, focus groups, phone surveys
What can be the disadvantages to primary research examples?
May not get a reason for answers - questionnaire
People may not respond - questionnaires
Phone surveys - expensive
Focus groups - quieter people may not give their opinion
What are the advantages to primary research examples?
Cheap and accurate - observation
Cheap and cant be used to sample large geographical areas - questionnaires
High rate of response - phone surveys
Faster then individual surveying - focus groups
What is secondary research? What are examples?
Looking at other peoples work to understand the market on a whole and see past trends
Market research reports
Goverment reports
Newspaper articles
Internet
What are the advantages of secondary research?
Cheap
Data is easily found
Instantly available
What are the disadvantages of secondary research?
Not always relevent to your needs
Not specifically about your products
Often out of date
How is social media used for market research?
See what is trending or increasing in popularity based on likes, views and comments
What is quantitative data?
Information you can messure or reduce to a number
What is qualitative data?
Information about peoples feelings and opinions
Hard to compare but gives a in depth answer
What is market segmentation?
When people in the market are divided into groups
What are the segmentations?
Age
Income
Location
Lifestyles - enjoy certain activitys
What does market mapping do?
Help business understand its location within the market
Find gaps in the market
Find competitors