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What is product planning?
Product planning involves making decisions about the features and services of a product or idea that will help sell that product or idea that will help sell that product.
What is the product mix?
includes all the different products a company makes or sells and helps stop a company from depending on one product
Product Line
A group of closely related products manufactured or sold by a businesses
Example- coke, cheerios, iPhone
Product Item
A specific model, brand or size of a product within a product line.
Example- Diet Coke, Honey Nut Cheerios, iPhone 16
Product width
The number of different product lines a business manufactures or sells.
Example: 3 brands of cereal from General Mills (Cheerios, Chex, Fiber One)= Product
Product depth
The number of items offered within each product line and number of sizes, types offered for each type of cereal.
Generating ideas - NEW PRODUCT DEVELOPMENT PROCESS
Sources- customers, competition, channel members, company employees.
Focus groups
Screening ideas NEW PRODUCT DEVELOPMENT PROCESS
Matched with company goals, target markets, competitors
Concept testing
Large number of products are rejected
Developing a business proposal
Size of market
Potential sales
Competition
Level or risk
Production requirements
Developing the product
Physical shape (packaging, branding, production)
Example - Ben and Jerry’s ice cream (Cherry Garcia - Chocolate covered cherries)
Prototype - a model of the new product
Tested for durability, safety
Testing the product with consumers
Market research in certain geographic areas
Not always necessary (costly)
Introducing the product (commercialization)
Commercialization
Advertising
Beat out competition
Evaluating customer acceptance
How often do customers buy the new product?
When did customers last buy the new product?
Where are the best customers for our new product?
What new products are customers buying?
What are 2 ways to develop existing products?
Line extensions:
Expand product offerings by adding new product lines, items or services which may or may not be related to current products.
Product Modifications:
An alterations in a company’s existing product
Offered in new and different varieties, formulations, colors, styles, features, or sizes
What are 6 reasons to delete a product or a product line?
Obsolescence
Loss of Appeal
Changes in Company Objectives
Lack of profit
Conflict with other products in the line
Replacement with New Products
Introduction Stage: of the product life cycle
Focus on production and promotion
Goal - draw a customer’s attention
Increase product awareness and develop a market for the product
Increased costs due to new packaging and distribution expenses
Patents/trademarks are obtained
LEAST profitable stage
Growth Stage PL
Build the brand and increase market share
Increasing sales and profits
Advertising focuses on customer satisfaction, not product newness
Competition increases
Maturity Stage PL
Sales decrease or slow
More competition
Most of the target market owns the product
Promotional costs are lower
Competition causes lower profits and less sales
Company decides to improve product to maintain market share
Decline Stage PL
Sales fall
Profits smaller than expenses
Advertising/promotion decrease
Company can decide to delete the product from its product mix
What are 5 product mix strategies for when a product enters the maturity/decline stage?
Maturity or Decline Stage
Sell or License the Product
Risk taking companies
Revitalize the product by changing image or introducing to a new market
Recommit to th e Product line
Other uses to improve sales
Example - knox and jello-o
Discount the product
Compete with cheaper store brands
Regionalize the Product
Sell only in areas with stronger customer loyalty
Update or Alter the Product
Redesigned, packaged differently, or reformulated
Example - baking soda, tide
Describe the product positioning techniques. (price, features and benefits, competition, other products)
Positioning by Price and Quality
Economy line
Mid-priced line
Luxury line
Stresses high quality or good value
Positioning by Features and Benefits
Associated with general feature, attribute, or customer benefit
Example - Rockport shoes (comfortable)
Highlight unique or perceived characteristic
Example - Old Spice (adventurous and unconventional)
Positioning in Relation to Competition
Try to establish advantage over competition
Example - Southwest Airlines
Positioning in Relation to other Products in a Line
Example - iPod (Nano, Touch)
Unique features and benefits appealing to different needs of customers