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Documentation
required to record pertinent facts, findings, and observations about a patient’s health history, including past and present illnesses, examinations, tests, treatments, and outcomes.
To evaluate and plan the patient’s immediate treatment and monitor his/her health care over time;
Communication and continuity of care among providers involved in the patient’s care;
Accurate and timely claims review and payment;
Appropriate utilization review and quality of care evaluations;
Collection of data that may be useful for research and education; and
Appropriate coding for use on health insurance claim forms should be supported by documentation in the patient record.
Purpose of documenting
A complete and legible record;
Documentation for each encounter with a rationale for the encounter, physical findings, prior test results, assessment, clinical impression/ diagnosis and plan for care;
Identified health risk factors, and an easily inferred rationale for ordering diagnostic tests or ancillary services; and
The patient’s progress, response to and changes in treatment, and revision of the original diagnosis/assessment.
Components of documentation:
Responsible provision of drug therapy for the purpose of achieving definite outcomes that improves a patient’s quality of life
Meaning of Pharmaceutical care by Helper and Strand in 1990
A patient-centered practice in which the practitioner assumes responsibility for a patient’s drug-related needs and is held accountable for this commitment
Meaning of Pharmaceutical care by Cipolle in 1998
Identifying potential and actual drug-related problems
Resolving actual drug-related problems
Preventing potential drug-related problems
Major Functions of Pharmaceutical Care
1. Cure of disease
2. Elimination or reduction of symptoms
3. Arrest or slowing down of a disease process
4. Prevention of disease or symptoms
Expected Outcomes of Pharmaceutical Care
Assessment
Plan
Monitoring
PHARMACEUTICAL CARE PLAN
Assessment
a review of the medical conditions and symptoms to determine the need for drug therapy
Plan
a decision of an appropriate drug therapy based on the assessment of the patient
Monitoring
a review of the outcomes of drug therapy (goals and endpoints) to determine if the patient is obtaining the desired outcomes
Medication Therapy Management
A distinct service or group of services that optimize therapeutic outcomes for individual patients.
Medication Therapy Management
Patient centered assessment and evaluation of the patient’s full medication regimen and not only individual medications.
Medication Therapy Management
Performing or obtaining necessary assessments of the patient’s health status
Medication Therapy Management
Formulating a medication treatment plan
Medication Therapy Management
Selecting, initiating, modifying, or administering medication therapy
Medication Therapy Management
Monitoring and evaluating the patient’s response to therapy, including safety and effectiveness.
Medication Therapy Management
Performing a comprehensive medication review to identify, resolve, and prevent medication-related problems, including adverse drug events.
Medication Therapy Management
Documenting the care delivered and communicating essential information to the patient’s other primary care providers.
Medication Therapy Management
Providing verbal education and training designed to enhance patient understanding and appropriate use of his/her medications.
Medication Therapy Management
Providing information, support services, and resources designed to enhance patient adherence with his/her therapeutic regimens.
Medication Therapy Management
Coordinating and integrating medication therapy management services within the broader healthcare management services being provided to the patient.
Optimize medication use
Improve collaboration
Enhance communication
Empower patients
Goals of MTM
Patients who is:
Experienced transition of care
With more than one prescriber
Taking 5 or more medications
At least one chronic disease or chronic health condition
Laboratory values outside the normal range that could be cause or improved by a medication
Demonstrated non-adherence
Limited health literacy or cultural differences
Wants or needs to reduce out of pocket medication cost
Experience a loss of significant change in health plan or insurance coverage
Experienced an adverse event
Taking high risk medicataions
Self-identifies and presents with perceived need for MTM services
Who May Benefit From MTM Services?
1. Pharmacists
2. Registered Nurses
3. Physicians
4. Non-physician providers
Who can provide MTM services?
Medication theraphy review
Personal medication record
Medication-related action plan
Documentation and Follow up
Core Elements of an MTM Service
Medication Therapy Review:
A systematic process of collecting patient-specific information, assessing medication therapies to identify medication-related problems, developing a prioritized list of medication-related problems, and creating a plan to resolve them.
Personal Medication Record
A comprehensive record of the patient’s medications (prescription and non-prescription medications, herbal products, and other dietary supplements).
Medication-Related Action Plan
A patient-centric document containing a list of actions for the patient to use in tracking progress for self-management.
Documentation and Follow-up:
an essential element of the MTM service model.
Documentation and Follow-up:
The pharmacist documents services and intervention(s) performed in a manner appropriate for evaluating patient progress and sufficient for billing purposes.
Patient demographics
Basic information: address, phone, e-mail, gender, age, ethnicity, education status, patient’s special needs, health plan benefit/insurance coverage
Subjective observations
Pertinent patient-reported information: previous medical history, family history, social history, chief complaints, allergies, previous adverse drug reactions
Objective observations
Laboratory results, vital signs, diagnostic signs, physical exam results, review of systems
Assessment
Problem list, assessment of medication-related problems
Plan
The healthcare professional’s course of action for helping a patient achieve specific health goals
Education
Goal setting and instruction provided to the patient with verification of understanding
Collaboration
Communication with other healthcare professionals: recommendations, referrals, and correspondence with other professionals (cover letter, SOAP note)
PMR (Personal Medication Record)
A record of all medications, including prescription and nonprescription medications, herbal products, and other dietary supplements
MAP (Medication-related action plan)
Patient-centric document containing a list of actions to use in tracking progress for self-management
Follow-up
Transition plan or scheduling of next follow-up visit
Billing
Amount of time spent on patient care, level of complexity, amount charged

Prescriber refers patient to pharmacy for pharmacotheraphy → Pharmacist reviews medical chart → Pharmacist assess patient-specific information → Pharmacist determines best therapeutic options → Pharmacist provide written/oral communication
MTM Flowchart explain
SOAP
MTM documentation includes creating and maintaining an ongoing patient-specific record that contains____
Subjective
Objective
Assessment
Plan
SOAP what?
Subjective
Chief complaint; history of present illness; why the patient is being seen;
What SOAP is this?
Objective
Evaluation of the patient,laboratory and diagnostic tests
What SOAP is this?
Assessment
Analysis or conclusion about the patient’s current status/behavior, evidence of progress, response to intervention or medication, and change in functional status;
What SOAP is this?
Plan
Interventions or actions taken in response to assessment, collaboration with others, plan for the next session, change in diagnosis, and documentation that the patient was informed of changes in interventions or medications.
What SOAP is this?
FARM note
is an alternative approach to documenting drug-related problems and plan which is a pharmacist equivalent of a physician progress note in a systematized approach.
Physician progress note
FARM note is a pharmacist equivalent of?
FARM note
It actually includes provisions for identification and assessment of actual or potential medication related problems, description of a therapeutic plan and appropriate follow-up monitoring of problems.
Findings
Assessment
Resolution
Monitoring
Enumerate the meaning of FARM note
Findings
patient specific information
What FARM is this?
Assessment
evaluation of findings (e.g) severity duration
What FARM is this?
Resolution
rationale for the intervention should be mentioned
What FARM is this?
Monitoring
assess efficacy, safety and outcome of the intervention
What FARM is this?
Assessment
It contains pharmacist evaluation of the present situation.
What FARM is this?
Assessment
It should delineate the thought process that led to the conclusion on problem whether it did or did not exist and active intervention either was or was not necessary.
What FARM is this?
Assessment
The severity or urgency of the problem should be indicated by stating whether the interventions should be made immediately or within one day, one week or longer.
What FARM is this?
Assessment
Therapeutic endpoint or outcome stated may be short term goals or long term goals.
What FARM is this?
Resolution
It highlights the actions proposed to resolve drug related problem based upon preceding analysis.
What FARM is this?
Resolution
Common recommendations include non-pharmacologic therapy like dietary modifications or assisting devices.
What FARM is this?
Resolution
Rationale for selecting a particular therapy should be clearly depicted. Alternative therapy in case of emergency switching-off of drugs must be enlightened.
What FARM is this?
Resolution
Patient counseling provided must be elaborated.
What FARM is this?
Monitoring
A plan for follow-up monitoring of the patient must be documented and adequately implemented
What FARM is this?
questioning the patient
gathering laboratory data
performing ongoing physical assessments necessary to determine effect of the plan.
Monitoring should include?
P - Pharmaceutical based problems
R - Risks to the patient
I - Interactions
M - Mismatch between medication and condition or patient needs
E - Efficacy issues
Meaning of PRIME
Dose
Route
Duration
Form
Timing
Frequency
Pharmaceutical based problems
Assess for incorrect:
1. Known contraindications
2. Patient medication allergy
3. Drug induced problems
4. Improper utilization
5. Common serious adverse effects
6. Medication error considerations
Risks to the patient
Assess for the following:
1. drug-drug interactions
2. Drug-food interactions
3. Drug-disease interactions
4. Drug-laboratory interactions
Interactions
Assess for:
Mismatch between medication and condition or patient needs
Assess for:
1. Medications used without indication
Mismatch between medication and condition or patient needs
Assess for:
1. Condition or complaint untreated
Mismatch between medication and condition or patient needs
Assess for:
1. Actual barriers for the implementation of medication or behavior regimens
Efficacy issues
Assess for:
1. Suboptimal selection of pharmacotherapy for indication
Efficacy issues
Assess for:
1. Minimal or no evidence of therapeutic effectiveness
Efficacy issues
Assess for:
1. Suboptimal utilization of pharmacotherapy
Efficacy issues
Assess for:
1. Patient preference considerations (ex. Undesirable experiences with the medication)
Efficacy issues
Assess for:
1. Medication availability considerations
Efficacy issues
Assess for:
1. Compliance or administration considerations
C - Condition of the patient
O - Outcomes desired in the specific patient
R - Regimen selected
E - Evaluation parameters
CORE meaning