National & international quality standards

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6 Terms

1
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Substandard input

production of goods or provision of services that do not meet national or international quality standards. Substandard output can be highly costly to a business. For example, reworking

2
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National and international quality standards do what?

provide certification or recognizable mark of quality assurance that the product has met certain minimum standards to meet the needs of customers

3
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ADVs of complying with national

  • market credibility

  • legal compliance

  • competitive advatage

4
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DIS of complying with national (3)

  • Initial implementation and ongoing compliance costs

  • resource intensive 

  • limited innovation 

5
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ADVs of complying with international (3)

  • global market access

  • enhanced global reputation

  • supply chain integration  

6
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DIS of complying with international

  • complexities

  • cultural differences

  • cost of certification