Employee Retention and Turnover Management

These flashcards cover key concepts of employee retention, turnover management, and organizational justice, based on lecture notes.

What is the importance of satisfied employees in an organization?

Satisfied employees are linked to increased retention rates and overall organizational performance.

Consistency

The procedures are applied consistently across time and persons.

Bias Suppression

The procedures are applied by a person who has no vested interest in the outcome and no prior prejudices regarding the individual.

Information Accuracy

The procedure is based on information that is perceived to be true.

Correctability

The procedure has built-in safeguards that allow one to appeal mistakes or bad decisions.

Representativeness

The procedure is informed by the concerns of all groups or stakeholders (co workers , customers, owners)affected by the decision,including the individual being dismissed.

Ethically

The procedure is consistent with prevailing moral standards as they pertain to issues like invasion of privacy or deception.

Explanation

Emphasize aspects of procedural fairness that justify the decision.

Social sensitivity

Treat the person with dignity and respect

Consideration

Listen to the person concerns

Empathy

Identify with the persons feelings

What are involuntary turnover and voluntary turnover?

Involuntary turnover is initiated by the organization, while voluntary turnover is initiated by the employee.

What are the potential consequences of failing to address employee misconduct?

Failure to address misconduct can lead to severe repercussions for the organization, including legal action and damage to reputation.

What is the employment at will doctrine?

The employment at will doctrine allows either the employer or employee to terminate the employment relationship at any time for any reason.

What factors influence perceptions of procedural justice?

Perceptions of procedural justice are influenced by consistency, bias avoidance, accuracy, correctability, representativeness, and ethical considerations.

What is the significance of progressive discipline programs?

Progressive discipline programs provide a structured approach to addressing employee behavior before termination, enhancing fairness and reducing legal risk.

Why is a supportive workplace culture important?

A supportive workplace culture enhances employee satisfaction and reduces turnover by fostering teamwork and respect.

How can employee assistance programs (EAPs) help organizations?

EAPs assist employees with personal problems, improving overall job performance and reducing turnover due to personal issues.

What is prosocial motivation?

Prosocial motivation refers to the desire to help others through one's work, enhancing job satisfaction and commitment.

What is the role of pay satisfaction in employee retention?

Pay satisfaction significantly influences retention, as employees frequently leave for better compensation, highlighting the need for competitive salary structures.