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Verbal communication
use of language
clear messaging
mutual respect
negotiation
Non-verbal communication
sensitivity to the needs of others
recognize social cues
cultural and contextual awareness
Interpersonal effectiveness
is the ability to interact positively and effetively with others
involves:
clear communication
empathy
mutual respect
ability to maintain relationships while asserting one’s own needs and boundaries
Pakikipagkapwa-tao
treating others with respect and compassion
seeing others as fellow human beings
Paggalang
showing deference, especially to elders and authority figures (using po and opo
Pakikisama
maintaining harmony and avoiding conflict in groups; going along with the group
Bayanihan
working together for a common good; community cooperation
Use of language
speak clearly and appropriately depending on the context
use Filipino honorifics
Clear messaging
think before speaking; use organized thoughts
avoid sarcasm or vague expressions that can be misunderstood
Mutual respect
let others finish speaking; respond thoughtfully
acknowledge different opinions without dismissing them
use polite but assertive tone
Negotiation
suggest compromises
ask help respectfully
Sensitivity to the needs of others
smile, maintain
Recognizing social cues
pay attention to facial expressions, tone, and body language
Cultural and contextual awareness
understand the older generations may expect more formality
know when to swicth between formal and informal tone
Interpersonal effectiveness
state of peaceful and positive interactions between individuals in a relationship
Empathy
is our ability to understand and share the feelings of others
truly feeling someone else’s emotions as if they were your own
Pro-social behavior
this is any action that helps or benefits others
includes kindness, sharing, cooperation
Other-centeredness
this is about putting others before ourselves
in a way that promotes mutual respect and care
Pakikipag-kapwa
Filipino value that means treating others as fellow human beings
deep connection, respect, and being considerate
Compassion
its about understanding their struggles and taking action to help
Fairness
treating everyone with equality and respect, giving each person a chance to be heard and valued
Kindness
simple act of making someone’s day better, whether through words, actions, or small gestures
Collaboration
working together toward a shared go