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Attributions
how ppl explain behv & mental processes of themselves & others
Dispositional attribution
person's internal qualities -personality
Situational attribution
external circumstances
Attribution theory
we explain behaviors by crediting the situation or the person's internal disposition (personality)
Fundamental attribution error
Tendency to blame a person's disposition (personality) and not consider the situation
Actor-observer bias
when its others - blame the person, when its you, blame the situation
Self-serving bias
self only - our successes are bc we're awesome, our failures are someone else's fault
Self-fulfilling prophecy
a belief that leads to its own fulfillment
Social comparison
we evaluate ourselves based on comparisons to society and social circles
Upward comparison
compare to ppl you think are better than you
Downward comparison
compare to someone you think is worse off than you
Relative deprivation
judge what we are lacking relative to others
Explanatory Style
how ppl explain good and bad events in their lives and others - either optimistic (pos) or pessimistic (neg)
External locus of control
chance / outside forces control your fate
Internal locus
control your own fate
Mere exposure effect
repeated exposure to novel stimuli increases liking of them
Stereotype
generalized concept about a group (a label)
Prejudice
neg.
Reaction towards a person/group
a belief/emotion without any advance experience with that group
Discrimination
different treatment of a person/group than how you would treat others
Implicit attitudes
unconscious bias that leads to discrimination
Ingroup bias
tendency to favor our own group
Ethnocentrism
tendency to see your own group as more important than others
Outgroup homogeneity bias
perception that out-group members are similar, while the in-group members are diverse
Just-world phenomenon
tendency for people to believe that the world is just and therefore people get what they deserve
Belief perseverance
stick to your original belief even when given evidence to disprove it
Cognitive dissonance
two opposing thoughts conflict with each other, causing discomfort, which makes us find ways to justify the situation
Social norms
define expectations and roles for individuals and social situations
Social influence theory
people's thoughts and actions are influenced by others
Normative social influence
we conform to gain approval or to not stand out from the group
Informational social influence
we conform to others because we think their opinions must be right
Elaboration likelihood model
two ways to persuade
Central route to persuasion
change people's attitudes through logical arguments and explanations, leading to long term behavior change
Peripheral route to persuasion
change people's attitudes through incidental cues, leading to temporary behavior changes
Halo effect
overall impression of a person/thing is influenced by a single positive trait or characteristic
Foot in the door phenomenon
complying with a small request then leads to going along with a larger request
Door in the face phenomenon
a large request is turned down, leading you to be more likely to comply with a small request
Conformity
change in a person's behavior to more closely match the group
Obedience
complying with an order or command
Obedience
The act of following orders from an authority figure, often leading to actions contrary to personal morals.
Proximity of authority figure
The physical closeness of an authority figure, which can increase the likelihood of obedience.
Legitimacy or prestige of the figure
The perceived authority and respect associated with an individual, influencing obedience.
Distance from the victim
The physical or emotional separation from the person affected by one's actions, impacting moral decision-making.
Role models for defiance
Individuals who demonstrate resistance to authority, potentially encouraging others to do the same.
Collectivistic culture
A culture that emphasizes social and group ties, leading to higher levels of conformity and obedience.
Individualistic culture
A culture that promotes individuality, resulting in lower levels of conformity and obedience.
Group polarization
The phenomenon where group discussions lead to stronger opinions among members who already share the same viewpoint.
Groupthink
A psychological phenomenon where the desire for group harmony results in poor decision-making and the suppression of dissenting viewpoints.
Bystander effect
A social psychological phenomenon where individuals are less likely to help a victim when other people are present.
Diffusion of responsibility
A concept related to the bystander effect where individuals feel less personal responsibility to act when others are present.
Deindividuation
A loss of self-awareness and self-restraint in group situations that promote anonymity, often leading to impulsive behavior.
Social loafing
The tendency for individuals to exert less effort when working in a group compared to when working alone.
Social facilitation
The tendency to perform better on simple or well-learned tasks in the presence of others.
False-consensus effect
The tendency to overestimate the extent to which others share our beliefs and behaviors.
Superordinate goals
Goals that require cooperation between two or more groups, fostering unity and cohesiveness.
Social trap
A situation where individuals prioritize their own needs over the group's needs, leading to negative outcomes.
Industrial / Organizational Psychology
The study of human behavior in the workplace, focusing on best practices and relationships within organizations.
Altruism (prosocial behavior)
The selfless concern for the well-being of others, often leading to helping behaviors.
Social reciprocity norm
The expectation that helping others will lead to being helped in return.
Social responsibility norm
The expectation to act in ways that benefit the community and promote the common good.
Stanford Prison Experiment (Zimbardo)
A psychological study where participants were assigned roles as guards or prisoners, leading to extreme behavior changes.
Psychodynamic explanation
Personality is largely unconscious, and shaped from early childhood experiences.
id
Our hidden true wants and desires (devil on your shoulder).
superego
Our moral conscious (angel on your shoulder).
ego
Part of the mind/personality that deals with everyday reality - what people see - mediates between the id and superego (it's you!).
Defense mechanisms
Ego's attempt to protect you from threats.
Repression
Push memories back into the unconscious mind (e.g., sexual abuse is too traumatic to deal with, so you repress it).
Regression
Go into an earlier development period in the face of stress (e.g., during exam week you start to suck your thumb).
Denial
Refuse to acknowledge reality (e.g., refuse to believe you have cancer).
Rationalization
Justify something happening (e.g., don't get into your college - justify it was a crap college anyway).
Displacement
Take feelings out on something else (e.g., can't tell a teacher, go home and yell at the dog).
Projection
Attribute personal shortcomings & faults onto others (e.g., a man who wants to have an affair accuses his wife of one).
Reaction formation
Transform unacceptable motive into its opposite (e.g., insecure about masculinity becomes extra aggressive).
Sublimation
Replace unacceptable impulse with a socially acceptable one (e.g., a person who likes fighting becomes a professional kickboxer).
Projective Tests
Ambiguous stimuli shown to 'reveal your unconscious' - inkblots and thematic apperception tests. Highly subjective, not considered reliable or valid.
Traits
Enduring personality characteristics; people can be described by these - have strong or weak tendencies.
BIG FIVE personality
A model describing personality traits using the acronym OCEAN.
Openness
High levels = imaginative, independent, like variety; low = not open to change.
Conscientiousness
High levels = organized, careful, disciplined; low = disorganized and messy.
Extraversion
High levels = sociable, likes being center of attention, meeting new people; opposite is introversion: shy, timid, reserved.
Agreeableness
High levels = soft-hearted, trusting, helpful; low levels = suspicious, not a team player.
Neuroticism (emotional stability)
High levels = mood swings, easy to stress; low = emotionally stable, handles stress.
Personality inventories
Special name for a test that uses factor analysis: statistical procedure used to identify similar components.
Humanistic explanation
Emphasized personal growth and free will.
Self-actualization
Fulfilling your full potential as a person - self-actualized people are self-aware, caring, spontaneous, open, secure.
Unconditional positive regard
Attitude of acceptance regardless of circumstances.
Social-cognitive explanation
Behavior is a complex interaction of inner processes and environmental influence, which influences personality.
RECIPROCAL DETERMINISM
Interaction of behavior, cognitions, and environment make up you.
Self-efficacy
Belief that one can succeed, influencing actions.
Self-concept
How you view yourself in relation to others.
Instinct Theory
Innate, fixed patterns in response to stimuli.
Drive Reduction
Physiological need creates aroused tension that motivates satisfaction.
Homeostasis
Equilibrium that drives motivation.
Approach Conflict Theory
Conflict where you have to choose between two positive outcomes.
Approach-approach conflict
Win-win situation; choosing between two favorite options.
Approach-avoidance conflict
Win-lose situation; outcome has both positive and negative aspects.
Avoidance-avoidance conflict
Lose-lose situation; both outcomes are undesirable.
Self-Determination Theory
Motivation can be intrinsic or extrinsic.
Intrinsic motivation
Inner motivation; doing something because you like it.
Extrinsic motivation
Motivation to obtain a reward.