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Nature of Management
The process of coordinating a business's resources to achieve its goals.
Features of Effective Management
Involves leading, planning, organizing, and controlling.
Interpersonal Skills
Essential for effective communication and relationship building with employees.
Communication Skills
The exchange of information that requires two-way interaction and includes non-verbal cues.
Strategic Thinking Skills
Involves considering long-term goals and the overall vision of the business.
Vision Skills
A clear vision guides managers and aligns employees towards common goals.
Problem Solving Skills
Activities aimed at identifying and implementing solutions to unworkable situations.
Decision Making Skills
The process of evaluating options and selecting a course of action within time constraints.
Flexibility
The ability to adapt to changing circumstances in the business environment.
Stakeholder Interests
Managers must reconcile conflicting interests of stakeholders to align business objectives.
Business Goals
Desired outcomes that serve as targets for managers to measure success and motivate employees.
Profit Maximization
The goal of achieving the highest possible profit by managing costs and revenues effectively.
Market Share
The portion of total industry sales that a business captures, indicating its competitive position.
Business Growth
The long-term increase in size, sales, and profitability of a business.
Share Price
The value of a company's shares, reflecting its financial health and shareholder returns.
Social Goals
Objectives aimed at benefiting the community and enhancing corporate social responsibility.
Environmental Goals
Practices aimed at sustainability and reducing the ecological footprint of a business.
Staff Involvement
Engaging employees in decision-making to enhance motivation and productivity.
Innovation
The application of new ideas to improve products or processes, fostering competitive advantage.
Motivation
The internal drive that influences employee productivity and commitment to business goals.
Mentoring
Support from experienced staff to guide and develop less experienced employees.
Training
The process of enhancing employee skills and knowledge to improve job performance.
Classical Management Approach
Focuses on improving productivity through effective organization and management of workers.
Autocratic Leadership Style
A management style where decisions are made unilaterally by the manager with little employee input.
Behavioral Approach
Emphasizes positive relationships and communication between management and employees.
Contingency Approach
Adapting management strategies based on changing business circumstances.
Operations Management
Involves planning, organizing, and supervising production processes to ensure efficiency.
Quality Management
Strategies to ensure products meet customer expectations and maintain high standards.
Marketing Mix
The combination of product, price, promotion, and place strategies to reach target markets.
Human Resource Cycle
The process covering all stages of employee management from recruitment to separation.
Recruitment
The process of attracting and selecting suitable candidates for job vacancies.
Employment Contracts
Legally binding agreements outlining the rights and responsibilities of employers and employees.
Separation
The process of ending employment relations, which can be voluntary or involuntary.
Financial Statements
Reports summarizing a business's financial performance, including cash flow, income, and balance sheets.
Ethical Business Behavior
Standards guiding acceptable conduct in business, focusing on fairness and social responsibility.
Tax Obligations
Legal requirements for businesses to pay various taxes based on earnings, property, and transactions.