Ethical Leadership Final

What is corporate culture?

A system of shared meaning held by an organization’s members that distinguishes the organization from others.

What are the implications of corporate culture for business ethics?

Employee engagement is based on culture; ethical/unethical behavior is learned from others; decisions are made by groups based on business goals.

What defines a strong culture?

Values widely shared, members know what is important, strong identification with culture, and a strong linkage between shared values and behavior.

What are the characteristics of a weak culture?

Values shared by a few, unclear importance among members, little knowledge of company history, and weak identification with culture.

What makes culture an asset in a business?

Unanimity of purpose, organizational cohesiveness, loyalty, organizational commitment, and positive impact on customer satisfaction.

What is a liability of corporate culture?

Institutionalization, barriers to change and diversity, toxicity and dysfunction, and barriers to mergers & acquisitions.

What is the difference between compliance-based and values-based ethical cultures?

Compliance-based cultures focus on meeting legal requirements and punishing violations, while values-based cultures integrate ethics into corporate culture for a competitive advantage.

What are Goleman's six leadership styles?

Commanding, Visionary, Affiliative, Democratic, Pacesetting, Coaching.

What is emotional intelligence (EI)?

The ability to manage oneself and relationships effectively, characterized by self-awareness, self-control, and relationship building.

What is the RADAR model used for?

Recognizing ethical issues, avoiding misconduct, discovering risk areas, answering stakeholder concerns, and recovering from misconduct disasters.

What is corporate social responsibility (CSR)?

Decision makers taking actions that promote their interests and those of their firms while being morally correct.

What is the difference between ethical imperialism and cultural relativism?

Ethical imperialism asserts that home country standards should prevail, while cultural relativism holds that host country standards should take precedence.

What are the four components of CSR?

Economic, legal, ethical, and philanthropic responsibilities.

What defines sustainability in business?

Practices that meet current needs without compromising future generations' ability to meet theirs.

What is the business case for organizational ethics?

Avoiding penalties, lawsuits, and enhancing reputation, employee morale, consumer loyalty, and competitive advantage.

What are the main elements of a corporate ethics program?

Written standards of conduct, ethics training, mechanisms for advice, reporting misconduct, and evaluation of employee performance.

What are the three criteria for establishing a hostile work environment regarding sexual harassment?

The conduct was unwelcome, severe/pervasive, and regarded as hostile by a reasonable person.

What is the definition of an ethical dilemma?

A situation in which a choice must be made between several wrong or unethical decisions.

What is the significance of stakeholder management?

It involves addressing the needs and expectations of those who hold an interest in the company's actions.