Troubleshooting Methodology Lesson 006) Verify System Functionality

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Last updated 10:54 PM on 9/24/26
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7 Terms

1
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What is the fifth step in the troubleshooting procedure?

Verifying system functionality.

2
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What does CompTIA call the fifth step of the troubleshooting procedure?

Verify full system functionality, and if applicable, implement preventative measures.

3
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What is the goal during the fifth step of the troubleshooting procedure?

That the root cause of the problem is actually solved.

4
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What should be done during the fifth step of the troubleshooting procedure?

Check if the problem has been solved, inspect other components, make sure software are fully disabled or uninstalled if applicable, check logs and diagnostic tools.

5
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What is important to do in a system especially regarding malware?

Implement preventative measures.

6
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What are examples of implementing preventative measures?

Teaching people safe Internet habits and telling people not to have open liquids near electronics.

7
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How can a tech have best practices implemented?

By communicating ongoing issues with upper management.