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172 Terms
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social psychology
the scientific study of how we think about, influence, and relate to one another.
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attribution theory
the theory that we explain someone’s behavior by crediting either the situation or the person’s disposition.
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fundamental attribution error
the tendency for observers, when analyzing others’ behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition.
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Peripheral route persuasion
doesn’t engage systematic thinking, but does produce fast results as people respond to uninformative cues (such as celebrity endorsements) and make snap judgments.
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Central route persuasion
offers evidence and arguments that aim to trigger favorable thoughts. It occurs mostly when people are naturally analytical or involved in the issue.
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attitude
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events.
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peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker’s attractiveness.
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central route persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts.
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foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request.
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role
a set of expectations (norms) about a social position, defining how those in the position ought to behave.
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cognitive dissonance theory
the theory that we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent. For example, when we become aware that our attitudes and our actions clash, we can reduce the resulting dissonance by changing our attitudes.
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culture
the enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next.
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norm
an understood rule for accepted and expected behavior. Norms prescribe “proper” behavior.
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conformity
adjusting our behavior or thinking to coincide with a group standard.
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normative social influence
influence resulting from a person’s desire to gain approval or avoid disapproval.
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informational social influence
influence resulting from one’s willingness to accept others’ opinions about reality.
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social facilitation
improved performance on simple or well-learned tasks in the presence of others.
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social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable.
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deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity.
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group polarization
the enhancement of a group’s prevailing inclinations through discussion within the group.
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groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives.
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prejudice
an unjustifiable (and usually negative) attitude toward a group and its members. Prejudice generally involves stereotyped beliefs, negative feelings, and a predisposition to discriminatory action.
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stereotype
a generalized (sometimes accurate but often overgeneralized) belief about a group of people.
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discrimination
unjustifiable negative behavior toward a group and its members.
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just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get.
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ingroup
“us”—people with whom we share a common identity.
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outgroup
“them”—those perceived as different or apart from our ingroup.
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ingroup bias
the tendency to favor our own group.
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scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame.
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other-race effect
the tendency to recall faces of one’s own race more accurately than faces of other races. Also called the cross-race effect and the own race bias.
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aggression
any physical or verbal behavior intended to harm someone physically or emotionally.
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frustration-aggression principle
the principle that frustration—the blocking of an attempt to achieve some goal—creates anger, which can generate aggression.
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social script
culturally modeled guide for how to act in various situations.
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mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases liking of them.
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passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a love relationship.
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companionate love
the deep affectionate attachment we feel for those with whom our lives are intertwined.
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equity
a condition in which people receive from a relationship in proportion to what they give to it.
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self-disclosure
the act of revealing intimate aspects of oneself to others.
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altruism
unselfish regard for the welfare of others.
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bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present.
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social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs.
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reciprocity norm
an expectation that people will help, not hurt, those who have helped them.
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social-responsibility norm
an expectation that people will help those needing their help.
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conflict
a perceived incompatibility of actions, goals, or ideas.
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social trap
a situation in which the conflicting parties, by each pursuing their self-interest rather than the good of the group, become caught in mutually destructive behavior.
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mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive.
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self-fulfilling prophecy
a belief that leads to its own fulfillment.
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superordinate goals
shared goals that override differences among people and require their cooperation.
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GRIT
Graduated and Reciprocated Initiatives in Tension-Reduction—a strategy designed to decrease international tensions.
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personality
an individual’s characteristic pattern of thinking, feeling, and acting.
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psychodynamic theories
view personality with a focus on the unconscious and the importance of childhood experiences.
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psychoanalysis
Freud’s theory of personality that attributes thoughts and actions to unconscious motives and conflicts; the techniques used in treating psychological disorders by seeking to expose and interpret unconscious tensions.
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unconscious
according to Freud, a reservoir of mostly unacceptable thoughts, wishes, feelings, and memories. According to contemporary psychologists, information processing of which we are unaware.
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free association
in psychoanalysis, a method of exploring the unconscious in which the person relaxes and says whatever comes to mind, no matter how trivial or embarrassing.
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id
a reservoir of unconscious psychic energy that, according to Freud, strives to satisfy basic sexual and aggressive drives. The id operates on the pleasure principle, demanding immediate gratification.
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ego
the largely conscious, “executive” part of personality that, according to Freud, mediates among the demands of the id, superego, and reality. The ego operates on the reality principle, satisfying the id’s desires in ways that will realistically bring pleasure rather than pain.
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superego
the part of personality that, according to Freud, represents internalized ideals and provides standards for judgment (the conscience) and for future aspirations.
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psychosexual stages
the childhood stages of development (oral, anal, phallic, latency, genital) during which, according to Freud, the id’s pleasure-seeking energies focus on distinct erogenous zones.
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Oedipus complex
according to Freud, a boy’s sexual desires toward his mother and feelings of jealousy and hatred for the rival father.
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identification
the process by which, according to Freud, children incorporate their parents’ values into their developing superegos.
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fixation
according to Freud, a lingering focus of pleasure-seeking energies at an earlier psychosexual stage, in which conflicts were unresolved.
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defense mechanisms
n psychoanalytic theory, the ego’s protective methods of reducing anxiety by unconsciously distorting reality.
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repression
in psychoanalytic theory, the basic defense mechanism that banishes from consciousness anxiety- arousing thoughts, feelings, and memories.
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collective unconscious
Carl Jung’s concept of a shared, inherited reservoir of memory traces from our species’ history.
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Reaction formation
Switching unacceptable impulses into their opposites.
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Projection
disguising one’s own threatening impulses by attributing them to others.
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Rationalization
offering self-justifying explanations in place of the real, more threatening unconscious reasons for one’s actions.
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Displacement
shifting sexual or aggressive impulses toward a more acceptable or less threatening object or person.
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Denial
refusing to believe or even perceive painful realities.
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projective test
a personality test, such as the Rorschach, that provides ambiguous stimuli designed to trigger projection of one’s inner dynamics.
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Thematic Apperception Test (TAT)
a projective test in which people express their inner feelings and interests through the stories they make up about ambiguous scenes.
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Rorschach inkblot test
the most widely used projective test, a set of 10 inkblots, designed by Hermann Rorschach; seeks to identify people’s inner feelings by analyzing their interpretations of the blots.
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humanistic theories
view personality with a focus on the potential for healthy personal growth.
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self-actualization
according to Maslow, one of the ultimate psychological needs that arises after basic physical and psychological needs are met and self-esteem is achieved; the motivation to fulfill one’s potential.
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unconditional positive regard
according to Rogers, an attitude of total acceptance toward another person.
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self-concept
all our thoughts and feelings about ourselves, in answer to the question, “Who am I?”
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trait
a characteristic pattern of behavior or a disposition to feel and act, as assessed by self-report inventories and peer reports.
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personality inventory
a questionnaire (often with true-false or agree-disagree items) on which people respond to items designed to gauge a wide range of feelings and behaviors; used to assess selected personality traits.
the most widely researched and clinically used of all personality tests. Originally developed to identify emotional disorders (still considered its most appropriate use), this test is now used for many other screening purposes.
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empirically derived test
a test (such as the MMPI) developed by testing a pool of items and then selecting those that discriminate between groups.
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social-cognitive perspective
views behavior as influenced by the interaction between people’s traits (including their thinking) and their social context.
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reciprocal determinism
the interacting influences of behavior, internal cognition, and environment.
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self
in contemporary psychology, assumed to be the center of personality, the organizer of our thoughts, feelings, and actions.
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spotlight effect
overestimating others’ noticing and evaluating our appearance, performance, and blunders (as if we presume a spotlight shines on us).
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self-esteem
one’s feelings of high or low self-worth.
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self-efficacy
one’s sense of competence and effectiveness.
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self-serving bias
a readiness to perceive oneself favorably.
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narcissism
excessive self-love and self-absorption.
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individualism
giving priority to one’s own goals over group goals and defining one’s identity in terms of personal attributes rather than group identifications
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collectivism
giving priority to the goals of one’s group (often one’s extended family or work group) and defining one’s identity accordingly.
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psychological disorder
a syndrome marked by a clinically significant disturbance in an individual’s cognition, emotion regulation, or behavior.
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medical model
the concept that diseases, in this case psychological disorders, have physical causes that can be diagnosed, treated, and, in most cases, cured, often through treatment in a hospital.
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epigenetics
the study of environmental influences on gene expression that occur without a DNA change.
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DSM-5
the American Psychiatric Association’s Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition; a widely used system for classifying psychological disorders.
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attention-deficit/hyperactivity disorder (ADHD)
a psychological disorder marked by extreme inattention and/or hyperactivity and impulsivity.
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anxiety disorders
psychological disorders characterized by distressing, persistent anxiety or maladaptive behaviors that reduce anxiety.
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generalized anxiety disorder
an anxiety disorder in which a person is continually tense, apprehensive, and in a state of autonomic nervous system arousal.
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panic disorder
an anxiety disorder marked by unpredictable, minutes-long episodes of intense dread in which a person experiences terror and accompanying chest pain, choking, or other frightening sensations. Often followed by worry over a possible next attack.
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phobia
an anxiety disorder marked by a persistent, irrational fear and avoidance of a specific object, activity, or situation.
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obsessive-compulsive disorder (OCD)
a disorder characterized by unwanted repetitive thoughts (obsessions), actions (compulsions), or both.