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wide and comprehensive scope
covers all aspects of marketing
systematic and scientific
follows structured methodologies
science and art
combines analytical rigor with creative insights
data-focused
collects and analyzes relevant information
continious and dynamic
ongoing process that adapts to changes
decision making tool
supports strategic business decisions
mutual benefit
helps both companies and consumers
MIS
Connected with Management Information Systems
step 1 formulating the research market problem
Identify management problems (business challenges)
Define research problems (information needed)
step 2 statement of research objectives
Clearly define what the research aims to achieve
Set measurable and specific goals
step 3 research design
Choose appropriate research approach
exploratory research
Used when little is known about the problem
Helps generate insights and ideas
descriptive research
Describes characteristics of phenomena
Answers "what," "where," "when," and "how" questions
causal research
Determines cause-and-effect relationships
Answers "why" questions
step 4 planning the sample
Select representative groups from the target population
step 5 data collection
types of data
secondary data
existing information from other sources
primary data
new information collected specifically for the research
step 6 analysis and interpretation
Process collected data using appropriate statistical methods
Draw meaningful conclusions from the results
Identify patterns, trends, and insights
the market research report
Present findings in a clear, actionable format
Include recommendations based on analysis
Provide executive summary for decision-makers