Identifying current and future HR needs to ensure the staff is sufficient, qualified and competent.
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Four key parts of HR planning
Recruitment, training, appraisal, dismissal
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Recruitment
Hiring the right person for the right job
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Training
Ensuring that an employee receives proper professional development
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Appraisal
Evaluating an employee's job performance
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Termination or dismissal
Employee's voluntary or involuntary leave
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Labor turnover
A measure used in HR planning of how many people leave a business over a given period of time, expressed as a percentage
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High labor turnover
Suggests labor problems, as it means that there is a reason why staff don't stay in the business
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Low labor turnoner
Means that the business is stable but also lacks progress
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External factors
Impact size and availability of the pool of potential employees for the business. Includes: technological and demographic change, and the state of economy
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Internal factors
Changes from within the business itself. Includes: changes in business organization, in labor relations and in finance.
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Three steps of recruitment
Identification: defining the job description.
Application: to find the best job applicants, businesses make a job advert.
Selection: applicants may be shortlisted and interviews may be scheduled.
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Four types of training
On the job, off the job, cognitive, behavioral
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On the job training
Done while the employee is doing their normal job, such as induction.
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Off the job training
Happens outside working hours, such as workshops.
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Cognitive training
Helps employees develop their thinking and processing skills.
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Behavioral training
Helps employees develop interpersonal skills like stress management and communication.
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Staff appraisal
The process of reviewing the performance of employees against preset objectives
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Four appraisal strategies
Formative, summative, 360 degree, self-appraisal
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Formative appraisal
An ongoing process that focuses on giving the employees recognition for what they have done well and indicate what they can do better
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Summative appraisal
Measures an employee's performance based on standards set by the business, usually done at the end of a project
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360 degree appraisal
Feedback is received from the manager and the coworkers
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Self-appraisal
Employees reflect on their own performance
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Termination
When employees leave the business at the end of their contract
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Dismissal
When an employee has broken some of the terms of their contract
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Redundancy
When a job is no longer required
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Teleworking
Employees work a set amount of hours at the office and the remainder from home
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Flexitime
The employee only has to work a set amount of hours per week
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Migration for work
Some employees migrate to other places due to better infrastructure and connectivity.
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Flashcard (90)