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psychology
study of human thoughts and behavior
social psychology
study of how human thoughts feelings and behaviors are influenced by the real or imagined presence of other people
Imagined Presence
people dont need to be physically by us to influence us aka social media and technology
social influence
The effect that the words, actions, or mere presence of other people have on our thoughts, feelings, attitudes, or behavior
Mentors, co-workers, everyday world, trends – like what's the cool water bottle or backpack to own
The power of social situation
tendency to ignore situational or social explanations for behavior
Ex: 15 sec video clips of one person – and we make complete assumptions of people based on that
Focus on personality - “that person is just mean”
social psychology construal
Relationship between the social environment and the individual is a 2-way street
Construal = the way in which people perceive, comprehend, and interpret the social world
People are influenced by their social situations as they perceive them
the power of social influence
Aspects of social situation that seem minor can have powerful effects – overwhelming the differences in people’s personalities
Personality differences do exist and frequently are of great importance
But social and environmental situations can be so powerful that they have strong effects on almost everyone.
goal of social psychologists
Goal = identify universal laws of human nature that make everyone susceptible to social influence regardless of their personality, social, class, culture, etc.
personal reflection vs hindsight bias
Personal reflection – I would not do that
There are always exceptions, we try to find general patterns
Hindsight bias – isn't that obvious?
You never know, people are wrong in predicting their own behavior
Hindsight is 20/20
Isn't that obvious?
I knew it all along
Once you know the outcome it is easy to predict
empirical questions
Answers derived from experimentation or measurement rather than personal opinion
social psychology is scientific
Social psychologists use the scientific method to test theories.
Social psychologists gather evidence about human behavior from:
Observational Research
Description
Survey Research (Correlational)
Prediction
Experimental Research
Causality
The scientific method:
Observe “interesting” data
Develop theories or explanations
Develop hypotheses
A testable prediction, often implied by a theory.
Design study
Collect and analyze data
Refine or replicate theory and publicize data
Theory
a set of related assumptions or explanations about a phenomena (why and under what conditions it occurs)
observational research
Observe and record behavior occurring naturally in a natural setting
Observe kids at school
Public bathroom handwashing studies
Is used to describe social behavior
Strength: study behavior in natural context
Limitations: participant reactivity, subjectivity of researcher, uncontrolled settings
conditional research
Identify the relationship between variables – cant manipulate these
What's the relationship between smoking and lung cancer?
Between self esteem and quality of relationships?
Between experiences of discrimination ad health outcomes?
Variables measured as they naturally occur
Not manipulated by researcher
Example: survey methods
survey methods
Most often given to groups of people
e.g., disaster victims, college freshmen, COVID survivors
Strengths:
Can have many participants
Can collect information on many variables
Limitations:
Question effects
Samples are often not representative of the population
Responses not always truthful (social desirability)
Video clip example
If less options in a question….
If less options - people are less likely to choose other... see how in first one public school percent is much higher than the 2nd
Why does it make a difference?
The relative scale
Not everyone wants to be on the high end of something, but now if the higher number is more in the middle like on the right like 3 hours for example, they will be more likely to share that
correlation coefficient
A statistical measure that indicates the extent to which 2 factors vary together
The sign (+ or -) indicates the direction of the relationship:
POSITIVE = both variables move in the SAME direction (e.g., as X increases, Y increases)
NEGATIVE = variables move in OPPOSITE directions (e.g., as X increases, Y decreases)
Pearsons coefficient
a statistical measure ranging from -1 to +1 that indicates the strength and direction of a linear relationship between two continuous variables.
experimental research
Used to determine cause and effect relationships
2 key aspects of experimental research:
One or more variables is manipulated by the experimenter
Extraneous variables are controlled through random assignment
operationalization
In order to manipulate and measure the variables we need operational definitions: specific procedures for manipulating or measuring a conceptual variable
E.g., Aggression: any form of behavior directed toward the goal of harming or injuring another living being motivated to avoid such treatment
Manipulating: violent media
Measuring: noise blasts, another way?
Helping behavior
Measuring: pick up or dropped papers/pencils
random assignment
Participants have equal chance of being in any experimental condition
Ensures that differences in participants personalities or backgrounds are distributed evenly across conditions
confounding variable
anything that could cause change in the independent variable – outcome, that is not the independent variable – manipulation
Pre-existing variables that might affect the results (ex: intelligence, hunger)
“blind” studies
Single-blind: Participant does not know which group they are in, needs to be at least 2 groups
Double-bind: This is highly recommended way, neither participant NOR researcher knows which group subject us in (until after data is collected or DV measured)
Why is this better? - no bias
Triple-blind: Best type of design, participant, researcher, and data analysist are unaware of conditions the Ps are in
experimenter expectancy effects
Effects produced when an experimenters expectations about the results if an experiment affect their behavior toward the participant and influencing participants responses.
observational, correlational or experimental?
A researcher is interested in the relation b/n caffeine and stress. Participants complete a survey where they record caffeine consumption throughout the day. In addition, they complete a measure of “stressful life events”.
A researcher is interested in examining bullying during recess at local elementary schools. Two graduate students are assigned to watch the kids playing and record how often acts of bullying take place.
A researcher is interested in the effects of alcohol on perceptions of attractiveness. Students are randomly assigned to drink alcoholic or nonalcoholic beer, though all believed they were being served alcohol. Thirty minutes later, they are asked to rate the attractiveness of 50 different photos.
correlational, observational, experimental
Between vs within subjects design
Between-subjects design
Each participant participates in one only one group/treatment
The results from each group are then compared to reach other to examine differences, and thus, effect of the IV
Within-subjects design
Each participant participates in more than one group/treatment
Limitations – could be something else now effecting their reaction since like in a drug study they have taken multiple drugs
internal vs external validity
Internal Validity: the extent to which we can draw conclusions about cause and effect
Good design
Random assignment
Control for confounds
External validity: the extent to which the findings generalize to other people, settings, IVs, and DVs
Representative sample
Replication
Field experiments
random sampling vs random assignment
Random sampling
When it is used: when choosing people to be in a study
To be able to generalize to the population
Important for external validity
Random assignment
When assigning participants to conditions
To avoid confounds by averaging out extraneous variables between conditions
Important for internal validity
social cognition
study of how people think/feel about themselves and the social world
How we organize, interpret, remember and use social information to make decisions
A continuum with 2 ends
Low and high effort social cognition
Low effort: Automatic thinking, Unintentional, effortless, No conscious deliberation
Emotional reactions, going to classes youve been to a million times, taking an exam when youve studied very hard
High effort: Controlled, intentional, Voluntary, effortful, Slower
Going to class for first time, starting a new job
Purpose of automatic thinking
Impossible to take everything in; too much information
We are “cognitive misers” – need shortcuts to understand/predict the social world
Save time (increases efficiency)
Past experience provides a filter to help us interpret and evaluate new people and events.
Disadvantage = errors (e.g., treat others negatively based on automatic stereotypes or schemas they and the situation “fit’)
schemas
mental structures that help organize knowledge about the social world and guide the selection, interpretation, and recall of information
Makes social environment more predictable
Help us organize information
Can influence behavior
Schemas applied to group = stereotype
Schemas also can be applied to specific individuals and to ourselves.
People develop theories to interpret reality
Example:
Social roles – (firefighters, librarians, CEO, parent)
scripts
step-by-step order of events for a particular situation, this script helps us know what to expect, and we may fill in things that didn't actually happen
priming
The process by which recent experiences increase the accessibility of a schema, trait, or concept
May affect:
Impressions
if primed with positive/negative words or mood, can have a more positive or negative impression of a person
Behavior
How do we decide which schema to use?
Situational cues / Salience (what is happening in our social environment): e.g., if only woman in a group of men, female stereotype may be salient.
Priming (e.g., ads that promote feminine stereotype were just viewed)
Recency (recent events/what is accessible)
Chronic accessibility – accessibility due to past/recent experience (e.g., if you are applying to law schools, you will notice trials in the news more throughout this process than those who are not applying to law school)
self fulfilling prophecies
A false belief that leads to its own fulfillment
Expectation must be false about a target
Perceiver treats target consistent with false belief
Target responds to the treatment in a way as to confirm the originally false belief
confirmation bias
tendency to interpret, seek, and create information that verifies our preexisting beliefs and schemas
Once we have knowledge or belief about something we want to stick with that belief, and tend to believe things that are consistent with their beliefs and automatically think negatively of information that disagrees with those beliefs
Political for example
heuristics
shortcuts that people use to make judgements about the frequencies of past events and the likelihood of future events
The use of heuristics is NOT in itself irrational or illogical
availability heuristic
basing a judgement on how easily you can bring something to mind
representativeness heuristics
The tendency to assume that someone or something belongs to a particular group-p if similar to a typical member
Insensitive to prior probability and sample size
People are poor at assessing base rate information and instead rely on representativeness
However, if no representative information is given, people can properly use base-rate information
anchoring and adjustment
A process in which people make an estimate of some value by starting from an initial value and adjusting
The anchor can be completely irrelevant
Adjustment is often insufficient
Can occur in....
First impressions, judges and penalty decisions, personal experiences, and negotiations
high effort processes
One purpose: correct for low-effort mistakes
Requires ability and motivation
Example: buying a car
counterfactual thinking
Mentally changing an aspect of the past and imagining what might have been
Enhances thoughts of cause and effect
The easier it is to mentally undo and outcome, the stronger the emotional reaction to it
It is more common after failures and when closer to achieving a goal
Missed flight by minutes vs an hour
Missed getting an A by 1 versus 10 points
Examples:
upward – silver medalist who imagines winning gold
Downward – bronze medalist who imagines winning no medal at all
attitude
Evaluation of a person, object, place or idea
Can be positive, negative, neutral, or ambivalent
Ambivalent = both positive + negative
ABCs of attitudes
Affective component: a positive or negative feeling about the attitude object (emotional)
Behavioral component: behavioral reaction (how one acts) to attitude object
Approach vs avoid
Cognitive component: a cognitive representation that summarizes ones evaltuation of the attitude object (thoughts & beliefs)
Affect
Immediate reactions based on....
Emotions
Values (religious or moral beliefs)
Sensory reactions (liking the taste of chocolate)
Aesthetic reaction (admiring how a car looks or how music sounds)
Conditioning (classical and operant)
operant conditions
In operant conditioning, behaviors or attitudes become more or less frequent, depending on whether they are followed by a reward (positive reinforcement) or punishment
Reinforcement INCREASES the likelihood of emitting a behavior
Punishment DECREASES the likelihood of emitting a behavior
why are attitudes important
Strongly influence social thought – the way we think about and process social information
Example of reading a newspaper article
Assumed that attitudes influence behavior
What is your attitude about being honest?
Most people have a positive attitude about being honest
But does this guide behavior?
e.g. surprise birthday party, how something looks, taste
when do attitudes predict?
Less time elapsed between measure of attitude and behavior
When situational pressures are weak
When attitude is:
Important
Strongly supported (beliefs, affect, behavior)
Formed with controlled/effortful processing
Measures of attitude and behavior correspond/are measured in a similar way
persuasion
An attitude change as a result of information processing, often i response to messages about the attitude object
reciprocity
Social expectation that people respond in kind
Compliance likely if you've been given a gift
Supermarket samples
Favors
Free gifts in the mail
door in the face
Following up an extravagant request with a reasonable one such that the (guilty) subject complies
thats not all technique
Start large, add details to seem smaller
Offer a discount in several stages.
Add extra 'gifts' to a product offering.
Start with a high price and reduce it.
commitment and consistency
I do as I say I do (or as I've done)
Our desire to be and to appear consistent with that we have already done
social proof
We can view behavior as more correct in a given situation to the degree that we see others performing it
Everyone else is doing it
Is its popular it must be good
If experts say so...
Eg laugh tracks on sitcoms, tip jars
Liking
If you like me, then youll do what I ask (like celebrities)
Compliance is more likely if you like the person
The impact of compliments, attractiveness, similarity, cooperation
psychological reactance
We want what we cannot have or may not be able to have in the future
for a limited time only
while supplies last
Exclusive... limited availability
If rare than more valuable
Time deadlines, availability limits
reactance theory
Messages aimed at changing behavior may be perceived as a threat to freedom to engage in that behavior
People enjoy and are invested in specific sets of freedoms
They expect to be able to engage in these freedoms
When these freedoms are threatened an unpleasant state is aroused
Reactance
Depends on – importance of freedom, number of freedoms threatened, strength of message
As a result, people may – ignore the message, derogate the source of the message, become more attracted to the behavior
Examples:
Warning labels – for violent video games
Message restriction = more agreement with message (eg coed dorms)
central route processing
person fully engaged with message content, high effort more controlled processing, argument quality
peripheral route processing
use cognitive resource that need little cognitive effort (heuristics=low effort
superficial cues
like ill buy this product because i like the person endorsing it
peripheral cues
Superficial features of a message or context that influence attitudes without requiring deep thought or careful evaluation of the actual arguments.
Reciprocity
Commitment and consistency
Social proof
Liking
Perceived authority
We tend to do what people in authority position wants, even when it is only perceived authority
Scarcity
one-sided vs two sided messages
One-sided is better if audience is...
Already agrees
Unaware of opposing views
Less knowledge
Number of arguments: more persuasive if using peripheral route. Argument quality more persuasive with central route
peripheral vs central route
Central routes
High motivation, issue is relevant, knowledgeable, no distractions
Strong quality arguments, tends to be long-lasting and harder to change, more predictive of behavior
Peripheral
Low motivation, issue is irrelevant, little prior knowledge, distracted
Speaker characteristics – expertise + attractiveness + trustworthy, # of arguments, less long lasting
Fear Appeals
Inherently fear-arousing
Implied risk of personal harm
Attempt to scare people into action
Used correctly, are useful in health behavior change
How to use it best:
In 100 + experiments testing fear appeals (e.g., drunk-driving, condoms, bulimia prevention), found a moderate level of fear is most effective if information about how to reduce the fear is presented
When little fear is aroused, message does not grab person’s attention
When too much fear is aroused, resources are diverted away from attending to message to deal with the fear
Creating an effective fear-based message
Threat in a message:
Personal, vivid (language and pictures), it can happen to me & is a threat to my health
A high-efficacy message:
Explains how to do the recommended response
Gives evidence of recommended to responses effectiveness
Response efficacy: belief the advocated response works
Self-efficacy: perceived ability to perform the response
impression formation
The development of the first knowledge a person has about another person
We form initial impressions of others based on their facial appearance in less than 100 milliseconds
Thin slicing
Drawing meaningful conclusions about another person based on an extremely brief sample of behavior
Example:
Researchers looking at hoew college students form impressions of their professors
Participants rated 3 random 10-sec video clips of instructors teaching, no audio
Compared rating of clips end of the semester teaching evals from students
Results: accurately predicted highest rated teachers
nonverbal communication
The way in which people communication intentionally and unintentionally without words
Purpose: Expression of emotion and personality, conveying attitudes
Most commonly discussed form
Facial expressions
Certain facial expressions are universal
what are the 5 major emotions and what is the 6th emotion psychologists think should be included?
anger, disgust, joy, fear, sadness
Researchers have argued that these are the 5 major emotions, but psychologists propose a 6th – surprise
Why do we sometimes interpret facial expressions incorrectly?
People display affect blends, where one part of face registers one emotion, and another part registers another emotion
Happy tears
Affect blends can be used more in certain professions
Sometimes people working in retail or client facing, people will smile not out of warmth but out of concealed irritation
emotional labor
expressing and regulating emotions as part of ones job – is common in our social world
Surface acting (fake emotions like wearing a mask)
Deep acting (attempting to change your own emotions to be more genuine in display)
Get burned out quicker bc this takes more energy and time
Both have implications for emotional regulation and health
attribution theory
theories that describe how people explain the causes of others behavior
explanations of behavior
Why did he/she/they do that?
How people understand, explain, and predict social behavior
Self and others
Our attributions have consequences
Types of explanations
Internal – “Dispositional”
Reflects personality and tells someone about a person
That person is usually friendly or rude
Behavior is voluntary
Facilitates prediction of future behavior
Provides a sense of control
External – “Situational”
Explanation about the environment/situation
Says less about the person; makes the assumption that most people would respond in the same way in that situation
Does not facilitate prediction of future individual behavior
Examples for behaviors: peer pressure, stressful day, is not feeling well, just got really good news, luck/chance
what influences the type of explanation? - Kelleys covariation model
Internal vs external is based on 3 things:
Consensus – how do others react in this same situation?
High = yes normal reaction - situation attribution (envi, circumstance)
Low = no not normal, dispositional attribution – personality attitude
Distinctiveness – does this person act this way in other situations as well?
Consistency – does this person always act this way in this situation?
distinctiveness
is this behavior unique to this particular situation?
Yes = high situational/external
No = low, dispositional/internal
Something unusual is going on in this particular situation
Fundamental attribution error/correspondence bias
When making attributions for others behavior people tend to:
Overestimate dispositional causes of behavior
Underestimate situational causes of behavior
cultural differences in fundamental attribution error
Members of individualistic cultures
Prefer dispositional attributions/focus more on person
Think like personality psychologists
Members of collectivist cultures
Prefer situational explanations, focus more on whole picture/context
Think like social psychologists
actor-observer effect
The tendency to attribute our own behavior to situational causes and behavior of others to dispositional causes
Especially with failures
We are aware of situational forces acting on us, but less so for other people
perceptual salience
actors notice the situations around them that influence them to act, while observers notice the actors
information access
actors have more information about themselves than fo observers (how consistent present behavior is to past behavior)
motivational bias
we want to maintain and improve our own self-esteem
Explanations for ones succussed that credit internal, dispositional factors, as opposed to failures, which are explained by the external situational factors
self-serving attributions
the tendency to credit our successes on internal/dispositional factors, and blame external factors for our failures
Kingdon Study – asked politicians about why they won or lost elections
Those who won – success due to hard work
Those who lost – failure due to things like not enough money or publicity
the self
How we feel and what we think about ourselves
Influences the way we perceive and interact with others
Is influenced by how others perceive and interact with us
Self descriptions
Physical – refer to physical qualities that do not imply social interaction: identity card type information
Examples: I am a redhead, I’m short, I'm athletic
Social – refer to relationships, group memberships, social roles, and attitudes which are socially defined and validated
Examples: I am a son, I am American, i am a GWU student, Eagles fan
Psychological – refers to psychological traits and states to attitudes which do not refer to particular social referents
Examples: I am shy, optimistic, ambitious, outgoing
Holistic – refer to characteristics so comprehensive or vague that they do not distinguish one person from another
Example: I am me, I am a human being
self concept
Our knowledge about who we are, our overal set of beliefs that people have aout their personal attributes
cultural variations:
People with more individualist orientation tend to answer with trait descriptions – I am shy, I am smart
People with more collectivist orientation tend to answer with more group-based affiliations - I am a college student, I am Japanese
self reference effect
tendency to remember information better if they relate it to themselves
Applications
When studying for exam, you have better memory later if you relate the material to oneself
You remember what was said in an earlier conversation about YOU more than what was said about others