-business failure -lack of security -financial loss
New cards
5
What is the reward of busniess activity?
-profit -independence -business success
New cards
6
What is the role of business enterprise and the purpose of business activity?
-to meet customer needs -to produce goods or services -to add value: convenience, branding, quality, design, usp
New cards
7
What are the strengths and weaknesses of a competitor based on?
-price -quality -location -product range -customer service
New cards
8
How do businesses use market segmentation to target customers?
-demographics -location -lifestyle -income -age
New cards
9
What are the methods of secondary research?
-internet -market reports -government reports
New cards
10
What are the methods of primary research?
-surveys -questionnaires -focus groups -observations
New cards
11
What is the purpose of market research?
-to identify and understand customer needs -to reduce risk -to inform business decisions -to identify gaps in the market
New cards
12
What are some examples of customer needs?
-price -quality -choice -convenience
New cards
13
Why is it important to identify and understand customers?
-to generate sales -for business survival
New cards
14
What is a lease?
money commonly used to finance land, equipment, vehicles etc for a specific period of time -asset is returned to the lessor
New cards
15
What is a hire purchase?
\- money commonly used to finance land, equipment, vehicles etc for a specific period of time, the asset is retained by the business
New cards
16
breakeven chart instructions
-output (units) on the x-axis -costs and revenue on the y-axis
New cards
17
what is the formula for the margin of safety?
actual sales - break even sales
New cards
18
examples of long-term source of finance
-loans -mortgage -hire -grant -share capital
New cards
19
what does breakeven analysis assume?
that the external environment is stable
New cards
20
how can loses be reduced or turned into profit?
-cutting costs -increasing revenue
New cards
21
what is profit the reward of?
risk-taking
New cards
22
what can profit be used for?
-to reward owners -to invest in growth -to save for the future
New cards
23
what is a mortgage?
a long-term loan for buying buildings
New cards
24
what are total costs?
the money spent by the firm on producing a given level of output
New cards
25
example of short-term sources of finance
-overdraft -trade credit
New cards
26
three reasons why a business needs finance
-to start up -to run the business -to expand the business
New cards
27
what are overheads?
another term for costs
New cards
28
what is revenue?
the income earned by a business over a period of time
- depends on the number of items sold and their selling price
New cards
29
what is the formula for revenue?
price per unit x quantity
New cards
30
what are costs?
expenses paid out to run the business
New cards
31
what are fixed costs?
costs that don't change with output
New cards
32
examples of fixed costs
-rent -salaries -utilities -insurance
New cards
33
what are variable costs?
costs that change with output
New cards
34
examples of variable costs
-wages -raw materials -machinery costs (ongoing)
New cards
35
what is the formula for fixed costs?
total costs - variable costs
New cards
36
when does the breakeven point fall?
when costs go down
New cards
37
what makes a business solvent?
when it has enough working capital
New cards
38
what is the formula for total costs?
fixed costs + variable costs
New cards
39
what is a bank loan?
an amount of money provided by a back to be paid back with interest, over a set period of time
-banks often have to approve business plans for startups
New cards
40
what is net cash flow?
the difference between cash inflow and cash outflow over a period of time
New cards
41
what is cash flow?
the physical movement of cash in and out of a business
New cards
42
what is a grant?
money provided by the government or a charity
New cards
43
when is the breakeven point reached?
when the total revenue exactly matches the total costs and the business is not making a profit or a loss
New cards
44
what is the formula for profit?
total revenue - total costs
New cards
45
what is trade credit?
when suppliers deliver goods now and are willing to wait for a set period of time before they receive the money
New cards
46
what is an overdraft?
where a bank allows a firm to take out more money than it has in it's bank account
New cards
47
what is the formula for calculating breakeven?
fixed costs/selling price - variable costs
New cards
48
what is the formula fro contribution?
selling price - variable costs
New cards
49
why is it important that market research data is reliable?
-for consistency -incorrect market research could lead to a lack of demand -decrease in sales
New cards
50
what is the purpose of planning business activity?
-minimises risks -helps obtain finance
New cards
51
what is the role of a business plan?
-to identify business ideas -to identify aims and objectives -to identify their target market -to forecast revenue -to forecast profits -to forecast losses -to forecast costs -to forecast cash-flow -to identify sources of finance -to identify location -explain the use of the marketing mix
New cards
52
what are advantages of using social media to collect market data?
-low cost -quick -easy to set up
New cards
53
what are disadvantages of using social media to collect market data?
-potential small sample size of customers
New cards
54
what is the impact of technology on the marketing mix?
-introducing opportunities such as social media, machinery -introduces threat -allows competitors to be better
New cards
55
what is the impact of changing consumer needs?
-by introducing e-commerce, it is more convenient for consumers -by changing prices due to economic conditions (disposable incomes)
New cards
56
how can businesses balance the marketing mix?
-change prices to undercut competitors -increase the number of places that a product is sold
New cards
57
what is the purpose of promotion in the marketing mix?
to raise awareness of a product through advertising -offering discounts -on television or billboards -on social media -through sponserships
New cards
58
The Marketing Mix - PLACE
-where a product is being sold and how it is delivered - online, retailer , from the manufacturer
New cards
59
The Marketing Mix - PRODUCT
the good or service that the business is selling
New cards
60
The Marketing Mix - PRICE
-the amount that a consumer has to pay for a good or service -the amount of competition for other businesses -customers opinions about the products value -cost to produce
What is the impact on the business on location decisions?
-consider e-commerce or m-commerce -cost effective -convenient for customers
New cards
65
What is the nature of business activity?
-imports and exports (close to airport) -tourists -type of raw material -inertia - keeping things how they have always been
New cards
66
How does proximity to competitors affect a business?
-may choose to be the only supplier in a local area -may choose to be close to competition to offer choice
New cards
67
How does proximity to materials affect a business?
-business may want to consider the transportation of materials -impact on carbon footprint
New cards
68
How does proximity to labour affect a business?
The business should consider where potential employees may work or how they could get to work eg) public transport
New cards
69
How does proximity to market affect a business?
-business should consider the location of the potential customers before they consider the business location -research footfall of the area
New cards
70
What are the disadvantages of franchising?
-royalties can be very high -brand reputation may be damaged if they do not maintain reputation
New cards
71
What are the advantages of franchising?
-lower risk than setting up independently -benefits from the major marketing campaigns support and training is provided by the franchisee
New cards
72
What are royalties?
Percentage of sales revenue to be paid to the franchisor to the franchisee
New cards
73
What is a Franchisor?
An established business that gives permission to an entrepreneur to trade using it's branding and products
New cards
74
What is a franchisee?
An entrepreneur who pays a fee to trade using the branding and products of an established business
New cards
75
What is a franchise?
When one business gives another business permission to sell its goods and services using its name/brand
New cards
76
What are the disadvantages of a partnership?
-conflicting ideas -shared profits
New cards
77
What are the advantages of a partnership?
-business owners may have more ideas -risk is shared -easy to set up -financial information is kept private
New cards
78
What is a partnership?
A business where 2-20 people run a business: -share financial risk -share decision making -share the profits
New cards
79
What are the disadvantages of a sole trader?
-unlimited liability -difficult to raise enough money to expand -lots of pressure on the one owner -not flexible because if the owner isn't working, no money is being made
New cards
80
What are the advantages of a sole trader?
-complete control of the business -quick and easy to set up -keeps all profits -financial information is private
New cards
81
What is a sole trader?
A type of unincorporated business that is just owned by one person -unlimited liability
New cards
82
What are the disadvantages of public liability companies?
-limited liability -can be easier to raise finance to establish or grow the business -continues to trade even if shareholders change
New cards
83
What are the disadvantages of public limited companies?
-complex to set up -disagreements between shareholders -financial information is published
New cards
84
What are shareholders?
Investors who are part-owners of the company
New cards
85
What is a private limited company (PLC)?
An incorporated business that is owned by shareholders that have limited liability
New cards
86
What is unlimited liability?
The level of risk goes beyond the amount of money invested so personal assets would have to be sold to pay of the businesses debt
New cards
87
What is limited liability?
The level of risk is limited to the amount of money that has been invested into the business
New cards
88
What is qualitative data?
Data that can be specified with numbers
New cards
89
What is the formula for sales revenue?
quantity sold x selling price per unit
New cards
90
In what TWO ways does technology impact ways of working today?
-more efficient -remote working: less office space needed, employee satisfaction, lack of conflict
New cards
91
How does the marketing mix integrate?
-different products can be sold in different places
-if a business uses high volume margin pricing strategy, it is likely that there will be very little budget available for promotion
-a product targeted at a premium market must be promoted using appropriate channels to ensure that the message reaches its target audience
New cards
92
What does technology have an affect on?
-flexibility -cost -productivity -quality
New cards
93
How can an integrated marketing mix influence competitive advantage?
PLACE - if the location of your business is more competitive than your competitors then consumers are more likely to purchase from your store
PRICE - customers want a reasonable price - high or low