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General objectives
Create response, encourage purchases
Crowdsourcing
audience functions as employees it is two way engagement, e.g vegemite name change from competition
Electronic messaging
less wasteful
highest percentage
better bargain
effective in generating watermark buzz
viral marketing
Internal mail lists
house list comes from feedback from promotions, registrations and compiles customer contact information
External mail list
other companies house list that are paid for
Franchise building long term
this includes mastercard programs like colse and it increases brand loyalty
non-franchise building short term
special discounts incentives no real opportunity to increase loyalty
Push strategy
Focuses on "pushing" products through the distribution channel by promoting them to retailers and wholesalers, encouraging them to stock and sell the product, rather than directly targeting consumers. Gain trade support and increase inventory
Pull strategy
focuses on increasing consumer demand for a product, thereby "pulling" customers to retailers who then stock the product consumer focused
Experiential marketing
involves giving the opportunity to try the product used in conjunction with sales promotion and sampling
proximity marketing
identifies possible targets
Sweepstakes
random drawing of winners
contest
consumers must perform a specific task or is skill based
game
used to generate repeat purchases
Overlay program
use two or more sales promotion techniques
Tie in promotions
simultaneous promotion of multiple brands in a single promotional effort
Sale spike metrics
sale, market share, return on investment
Elements of sales promotion
free gifts
sampling
discounts
joint promotions
vouchers and coupons
buy one get one free
customer loyalty
Advantages of direct marketing
measurable results
targeted audience reach
cost effectiveness
Disadvantages of direct marketing
Perception of Intrusiveness
Limited reach compared to brand marketing
resource intensive